Lia Auto Reviews | Glassdoor

Lia Auto Reviews

Updated March 2, 2017
21 reviews

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2.9
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Bill Lia Sr.
9 Ratings

21 Employee Reviews

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  1. "Refuse to change with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Enfield, CT
    Former Employee - Sales Consultant in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lia Auto full-time (More than 5 years)

    Pros

    The employees made going to work every day fun. You could depend on co-workers to help you out and never had to worry about them stealing your customers.

    Cons

    The pay plan is the same as it was 20 years ago. The salary offered is pathetic, and the commission structure is a pittance.

    Advice to Management

    Try to remember what it was like when you were just a lowly salesperson. Stop acting like you're the most important piece to the overall puzzle. You're really not.


  2. "Assistant Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Colonie, NY
    Former Employee - SERVICE ADVISOR in Colonie, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lia Auto full-time (More than a year)

    Pros

    They truly care about exceptional customer service

    Cons

    Too many service advisors employed

  3. "IT Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (Less than a year)

    Pros

    Great co workers and staff. IT Manager is very knowledgeable and listens to suggestions and concerns.

    Cons

    Called in after hours and on weekends without additional pay. Using personal vehicle for all travel. Benefits are good but expensive.

    Advice to Management

    Reward Technicians for hard work. Sales and service teams get bonuses / commission for hard work, but technicians who work just as hard rarely get a pat on the back never mind any bonuses or increases.


  4. "cleaner"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Schenectady, NY
    Current Employee - Anonymous Employee in Schenectady, NY

    I have been working at Lia Auto part-time (More than a year)

    Pros

    good people and nice place to work

    Cons

    part time wish it was more

    Advice to Management

    keep do what you do


  5. Helpful (1)

    "its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDC Representative in Schenectady, NY
    Current Employee - BDC Representative in Schenectady, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Lia Auto full-time

    Pros

    pretty flexible of time off when needed. however they limit how you can use your personal time.

    Cons

    to many to list. they lie cheat and steal from the employees and customers

    Advice to Management

    change the culture


  6. Helpful (1)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lia Auto (More than a year)

    Pros

    Your co-workers can be great people.
    Occasional perks, like having car work done or inspected while you're at the office with discounted rates.
    Corporate location in radius of many places to get food.
    Not usually too much interruption outside of work hours.
    You are allowed to listen to music

    Cons

    Management and hierarchy needs a lot of work and restructuring.
    You have to clock in and clock out and will be penalized if you don't.
    Benefits are very stingy, and taking your vacation is very difficult and/or discouraged.
    Raises are the bare minimum, and once a year.

    Advice to Management

    If you treat your employees better, encourage culture, trust your employees and their degrees, and give them better benefits and reward their hard work, you'll see less turnover.


  7. "Sales Consultantr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Troy, NY
    Current Employee - Sales Consultant in Troy, NY
    Recommends
    Positive Outlook

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Dealing with Luxury Vehicles good management

    Cons

    Health Insurance cost is high

    Advice to Management

    managers are professional and willing to help, only advice is to keep the current managers in palce.

  8. "Scanning clerk/office personnel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lia Auto full-time (More than 10 years)

    Pros

    Flexible, caring, understanding, loyal, cheerful

    Cons

    no room for advancement, no room for a raise, no overtime, no contribution to health insurance, no perks

    Advice to Management

    appreciate the loyal employees you have


  9. Helpful (2)

    "I worked here and I have a bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Schenectady, NY
    Former Employee - Customer Service in Schenectady, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lia Auto full-time (Less than a year)

    Pros

    No Pros this place needs serious management changes

    Cons

    Customer departament at this location is very disorganized they make quick last minute decisions that affects employees performance and they don't care favoritism between some employees and managers high turnover hire to fire lack of trainning only favorite employees will get some trainning cero overtime policy no raises same pay rate from your first day of hire to the end poor bennefit package no room to growth discrimination rude and unprofessional managers no verbal or written warning just fire. Very dissapointed my advise Please be carefull with this guys

    Advice to Management

    Learn how to respect and treat better your employees don't treated your employees like your slaves don't undervalue your employees and you will not have high turnover


  10. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Appointment Coordinator in Albany, NY
    Former Employee - Service Appointment Coordinator in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lia Auto full-time (More than 3 years)

    Pros

    Gym membership,I don't work there any more

    Cons

    Managers play favourites you never get any apreceation from them..

    Advice to Management

    If you treated employees better would be such a high turn over..


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