Linden Lab Reviews | Glassdoor

Linden Lab Reviews

Updated May 20, 2018
98 reviews

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3.6
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Ebbe Altberg
23 Ratings

98 Employee Reviews

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Pros
  • "Work/life balance is good (no one really works that hard - which can be a bad thing)" (in 9 reviews)

  • "Lots of creative opportunities within Second Life, in a company with a fairly flat management structure" (in 10 reviews)

Cons
  • "Product portfolio is pretty much limited to Second Life, Sansar and Blocksworld" (in 7 reviews)

  • "Senior Management hates its own customers, making it hard for them to build a product they want to use" (in 5 reviews)

More Pros and Cons

  1. "Unique employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Linden Lab full-time (More than a year)

    Pros

    Great working environment, with flexibility that only an established battled worn company in the bay area can provide.

    Cons

    A little too flexible at times, with some employees not operating at the level you would like your peers to operate at.


  2. Helpful (2)

    "Serious Issues to Overcome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Linden Lab full-time (More than 5 years)

    Pros

    CEO is great and actually kind of inspiring (the board of directors...not so much)

    Relatively large amount of independence to solve problems your own way...which can many times be a con

    Second Life is fun, and you can be your Linden avatar

    Cons

    Process-wise, Sansar is a disastrous clusterF... If you are hired for this project, run away fast. I've been on many projects and have never seen one so badly run - yo-yo management, constantly shifting priorities, rarely a clear line of authority (instead, you get directives from multiple areas), constant employee turnover, and almost no oversight. Code reviews are almost unheard of. Engineers don't really work well together or want to help each other and the overall feeling is one of a sinking ship.

    Having to fill out reviews and evaluations every 3 months is incredibly annoying

    The company as a whole can't make up their mind about whether working offsite is ok or not. Hint: It is, but only if their output stays high.

    The working environment is horrible and the people are mostly insular and rather toxic. I've worked at many jobs, both in the game industry and outside it, and Linden is really one of the worst I've been in.

    Advice to Management

    When engineers have specialties they come in to your company with, you need to try hard to make sure they work on something relating to that. It will make them happy, drastically increase the quality and quantity of their work output, and keep them from leaving for the first opportunity that DOES allow them to work on the area they enjoy focusing on. Engineers are not interchangeable cogs, or at least they shouldn't be if you want to get the best work out of them.

    Pay your people better. Love is not the answer and is easily abused.

    Get rid of your deadwood much faster. You have a lot of it. Even if someone is skilled, if they aren't happy, they're not going to produce well. Recognize that quickly and fix the problem or get rid of them. Letting them hang around for years is toxic to them and the rest of the company.

  3. "Maker of Virtual Worlds at a Crossroads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Manager in San Francisco, CA
    Current Employee - Product Support Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Linden Lab full-time (More than 3 years)

    Pros

    Creative environment; Inclusive; Opportunity to perform a lot of different tasks and gain a lot of useful experience; for the right role, a job at Linden Lab could be perfect for you

    Cons

    Overpaid consultants take funding away from FTEs; Oddly set-in-its-ways for a tech company (Second Life has been around since pre-2003 and people are reluctant to make changes or scrutinize the team's performance); only one on-site HR employee

    Advice to Management

    Audit every aspect of the company that isn't already audited; don't rely on senior managers to self-report their performance.


  4. Helpful (1)

    "make LL great again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at Linden Lab full-time

    Pros

    Overall, the culture is great. Lots of really awesome people who love what they do, and want to do really good work.

    Cons

    Company is too focused on its new product; those who work on the mainstay feel set aside and taken for granted. HR is nearly non-existent; most team members are remote or barely in the office. Too many org changes lately have left folks feeling insecure, morale is low and sinking. I hope they can turn it around.

    Advice to Management

    You have some really awesome people there; get out of their way.


  5. Helpful (2)

    "Massive layoffs, but got rid of the wrong people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Linden Lab full-time (Less than a year)

    Pros

    - Some of the people I worked with were smart, passionate and really wanted to create something amazing.
    - Product is interesting
    - Work/life balance is good (no one really works that hard - which can be a bad thing)

    Cons

    - Leadership has no vision and don't have the skills to run something as ambitious as Sansar
    - HR is never around, non existent
    - The same old people have been there for the longest time
    - Keep hiring the wrong people and putting the wrong people in positions of power

    Advice to Management

    Time to layoff some of the dead weight at the executive level and hire experts from outside.


  6. Helpful (1)

    "Lots of change"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Linden Lab full-time (More than a year)

    Pros

    The technology is amazing and the company has the best tools for remote working.

    Cons

    Strategy inconsistent, not enough care for the current users.


  7. "3D Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Linden Lab full-time (Less than a year)

    Pros

    Good place to work. Paid well. Good people and culture. Offered Yoga and massages. Flexible work schedule.

    Cons

    Not many. Didn't have enough artists at the time but that has since changed.

  8. Helpful (1)

    "In-house Counsel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    creative, passionate people. complicated work.

    Cons

    business is a bit stagnant. Secure, but not dynamic.


  9. Helpful (1)

    "Senior Content Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Content Specialist in San Francisco, CA
    Former Employee - Senior Content Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Linden Lab full-time (More than 10 years)

    Pros

    Lots of creative opportunities within Second Life, in a company with a fairly flat management structure. Good pay and benefits.

    Cons

    Not a lot of advancement opportunities outside of management positions. Quite a lot of manually reviewed tables and documents (customer support systems don't advance very much).


  10. "Enjoyed it while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Linden Lab full-time (More than 5 years)

    Pros

    Great for laid-back style of work, telecommuting, programming geeks in general

    Cons

    Went through massive layoffs early on; then, too many management/manager changes and reorg. Otherwise quite OK and enjoyable. Didn't regret it.


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