M*Modal Reviews | Glassdoor

M*Modal Reviews

Updated August 17, 2017
260 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Scott MacKenzie
66 Ratings

260 Employee Reviews

Sort: PopularRatingDate

Pros
  • A HUGE pro is that I work from home (in 91 reviews)

  • Pay on time and that's about it (in 11 reviews)

Cons
  • Treatment of employees; no room for growth; low pay (in 18 reviews)

  • Cannot produce enough to make over minimum wage unless you are one of the lucky few with a cherry accounts (in 16 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outpatient Coder
    Former Employee - Outpatient Coder
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at M*Modal full-time (Less than a year)

    Pros

    Great place to work. Direct hire remote opportunities with steady, dependable work. Pay is competitive for the market and will supply your computer. Everyone is very friendly and they have a great training program when bringing you on, not just a sink or swim model. They have all kinds of in house resources, internal coding educators so you are not without colleagues and assistance. Felt everyone on the team was very knowledgeable about coding. Flexible hours, must pick a set schedule and let them know when you need to deviate.

    Cons

    Have their own software system you track productivity. So you log in their "log" to track your productivity. Also have to punch in and out of certain departments when working, education, meetings, etc. which can be confusing at first.


  2. "QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at M*Modal full-time

    Pros

    Good people to work with

    Cons

    Business strategy vary every day

  3. "Working as a senior documentation analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Healthcare Documentation Analyst in Philadelphia, PA
    Former Employee - Senior Healthcare Documentation Analyst in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at M*Modal full-time (More than 10 years)

    Pros

    They have up-to-date resources and help to make the transcription easier and the programs they use are simple and easy to follow.

    Cons

    Unfortunately you do have to punch a clock it's called teamwork. Running out of work is a big problem, possibly related to shipping work to India. Worked there 17 years.

    Advice to Management

    Save some work for USA employees.


  4. "The best Transcription out there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist in Los Angeles, CA
    Current Employee - Medical Transcriptionist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M*Modal part-time (More than 5 years)

    Pros

    You do not have to punch a clock. You deal with the same supervisor that becomes your mentor and is there for you when in need. If you become sick they will accommodate you so you can work. Training is paid for and we have access to many great resources all in one little Editor. I have been with them for 5 long years and they are the best Transcription Company out there.

    Cons

    No cons whatsoever with this company.


  5. "Transcription"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work from home convenience a pro

    Cons

    Pay is too low for number of years of experience


  6. "Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at M*Modal full-time

    Pros

    You get to work from the comforts of your own home office.

    Cons

    Everything from lack of communication, training, up to a less than poverty level pay with no raises...unless you are hourly.

    Advice to Management

    Start seeing your MTs and Editors as THEE most valuable employee you have and show them how much they are appreciated by paying them a decent wage. More dictators than not are not held accountable for their horrible, mumbo jumbo of a dictation, to include talking to fast, poor connection usually due to using a cell phone, burping, eating their lunch during dictation and passing gas. The accounts where a majority of ESL is very difficult as well when the dictators are not held accountable for their inconsiderate dictations. MTs and Editors are not doctors, or even nurses (most), so who are they to assume we can read their minds? MTs and Editors are not allowed to assume.


  7. Helpful (1)

    "Not happy at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Language Specialist in Portland, OR
    Former Employee - Medical Language Specialist in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at M*Modal full-time (More than a year)

    Pros

    They pay on time. Direct deposit is available.

    Cons

    Fluency platform is junk. Too many accounts to become good at any one of them. Pay itself is garbage. Treat the transcriptionists (excuse me, Medical Language Specialists) like dirt.

    Advice to Management

    Try raising the rates, limiting the number of accounts.

  8. "NLU Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at M*Modal full-time

    Pros

    I work remotely and love it! The team at M*Modal is wonderful! I have not experienced any negativity or competition between employees. Everyone works as a team and helps each other.

    Cons

    I really don't have any Cons.


  9. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at M*Modal full-time

    Pros

    Recognized hard work, good PTO

    Cons

    long hour, not the best work-life balance


  10. "Bad work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at M*Modal full-time

    Pros

    Being able to work at home.

    Cons

    Having to punch a time clock. Not able to adjust schedule. Might as well be working away from home in an office. Tracking time hands are on keyboard. Constant criticism. No pay raises. Never a word of praise for work well done. When I quit, my supervisor said we don't want you to go, you are the best we have. Funny, they never told me that while I was working for them.

    Advice to Management

    Treat employees like human beings.


Showing 260 of 262 reviews
Reset Filters