M*Modal Reviews | Glassdoor

M*Modal Reviews

Updated June 22, 2018
324 reviews

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2.5
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Scott MacKenzie
93 Ratings

324 Employee Reviews

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Pros
  • "A HUGE pro is that I work from home" (in 107 reviews)

  • "They pay on time and have benefits for full time employees" (in 12 reviews)

Cons
  • "Extremely low pay, insult to transcriptions intelligence" (in 21 reviews)

  • "Work has all been sent off-shore, salaries are about minimum wage" (in 18 reviews)

More Pros and Cons

  1. "Great for ambitious software developers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M*Modal full-time (More than 10 years)

    Pros

    Innovative, great culture, challenging work on the leading edge of conversational computing.

    Cons

    Employees get a lot of room to shape their work, which can mean that if you need tight supervision there might be better places to work...

    Advice to Management

    Keep going!


  2. "Healthcare Documenation Specialist 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist/Editor in Tampa, FL
    Current Employee - Medical Transcriptionist/Editor in Tampa, FL
    Neutral Outlook
    No opinion of CEO

    I have been working at M*Modal part-time (More than 3 years)

    Pros

    Working from home, plenty of extra hour opportunities. I worked under an excellent and attentive supervisor. Somewhat flexible schedule, but once you submit your schedule at hiring, it is difficult to accommodate any changes later on.

    Cons

    Extremely low pay considering expected production and near 100% perfection in accuracy with QA that is often critically subjective.

  3. "work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at M*Modal full-time (More than 8 years)

    Pros

    work from home environment is good

    Cons

    slow moving operations and old technology


  4. "Medical Transcriptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist/Editor
    Former Employee - Medical Transcriptionist/Editor

    I worked at M*Modal part-time (More than a year)

    Pros

    Work from home. Easy work (as easy as medical transcription can get nowadays). Direct deposits for pay. I didn't need to buy a foot pedal since they provided it. QA feedback was quite useful. Generally, my TLs have been good - do your work and they leave you alone. No fuss with taking time off or vacations, and reasonably flexible with rescheduling.

    Cons

    Ran out of jobs at times, and that uses up time-offs. I didn't mind the pay and didn't need the benefits, but it's not great. That's the case with most medical transcription jobs, though, at least in my experience.


  5. "Do Not Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist/Editor
    Current Employee - Medical Transcriptionist/Editor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at M*Modal full-time (More than 10 years)

    Pros

    I love the work, and we get paid on time.

    Cons

    Poorly managed. Asked to change hours frequently, and still there isn't any work. Expected to make up work outside of scheduled work hours when there isn't any work during schedule. Many managers nitpick and micromanage.

    Advice to Management

    Think about your employees first. If your employees feel valued, they will do more and employee satisfacation will go up.


  6. "Review of Mmodal"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at M*Modal full-time

    Pros

    Many supervisors using encouragement. Many learning resources.

    Cons

    Complicated pages to fill out on each document typed.

    Advice to Management

    Simplify the introductiono pages.


  7. "Chds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at M*Modal full-time

    Pros

    Flexible hours with much downtime

    Cons

    Not enough work for fulltime

    Advice to Management

    Organize and be proactive

  8. "medical editor/transcriptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Franklin, TN
    Former Employee - Medical Transcriptionist in Franklin, TN
    Positive Outlook
    No opinion of CEO

    I worked at M*Modal full-time (More than 10 years)

    Pros

    paid vacations, dependability of available work, helpful team members and leadership

    Cons

    difficult sometimes, overtime requested fairly frequently, and extremely high standards which can be challenging, but are after all necessary and not really a con but a constant challenge to do one's best; infrequent raises.


  9. "Not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist/Editor in Fort Lupton, CO
    Current Employee - Medical Transcriptionist/Editor in Fort Lupton, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at M*Modal full-time

    Pros

    Working at home, accumulative PTO, great managers (most of the time), have the schedule I want.

    Cons

    We are human. To ask for 99.5% accuracy is just very, very stressful, and if you can't get it turned around....they will truly let you go, no matter how long you've been there. This requires you to slow way, way down, and then you just can't make any money. My pay has literally dropped so much over the last 5 years, to the point where now I am having to look for another company.

    Advice to Management

    Compensate your employees who are great typists. Lower your accuracy rate to what other companies are at, or even at 99% would be more reasonable for human beings.


  10. "Try another avenue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist/Editor
    Current Employee - Medical Transcriptionist/Editor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at M*Modal full-time (More than 8 years)

    Pros

    They have employee status and PTO time

    Cons

    Between quality, production and having to work only weekends or nights (when work is available because they have spread work so thin) its a miserable situation. They want top productivity on complex accounts that they dont even give a period of feedback on and there are not samples.


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