M*Modal Reviews | Glassdoor

M*Modal Reviews

Updated Jun 22, 2019

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Found 398 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
62%
Approve of CEO
Scott MacKenzie
122 Ratings
Pros
  • "Very supportive staff, very helpful in training, want to see you succeed, great work from home company, benefits are good(in 120 reviews)

  • "They pay on time and have benefits for full time employees(in 12 reviews)

Cons
  • "Very low pay for the skill and knowledge required to perform well(in 23 reviews)

  • "Work has all been sent off-shore, salaries are about minimum wage(in 18 reviews)

More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Performance Coach in New Haven, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M*Modal full-time for more than a year

    Pros

    Great place to work. Everyone is friendly. Great work/life balance.

    Cons

    I do not have any cons.

    M*Modal2019-04-17
  2. "Rude and arrogant managers/team leaders"

    StarStarStarStarStar
      Former Employee - Medical Transcriptionist 

      I worked at M*Modal part-time for less than a year

      Pros

      The best part was working from home.

      Cons

      Poor management. Horrible pay.

      Advice to Management

      Treat your transcriptionist better - they ARE the heart of the company. Without them, you wouldn't exist.

      M*Modal2019-06-06
    • "Fluctuating Hours"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Virtual Medical Scribe 
      Doesn't Recommend
      Negative Outlook

      I worked at M*Modal part-time for less than a year

      Pros

      -Work from Home is great, no need to pay for gas

      Cons

      -Poor Management -Always have a new provider to scribe for and not be prepared before hand before shift because you do not know where they will put you -Fluctuating hours from week to week and have to ask for work if not a primary scribe each day -Always have to update management on what’s going on at certain sites, which they should already know

      Advice to Management

      Properly train your Team Leads, Performance Coaches, Scribe Trainers, etc before having them take over the position because it shows that they don’t have a clue what they are doing.

      M*Modal2019-06-23
    • "Low salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Scribe in Franklin, TN
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at M*Modal full-time for less than a year

      Pros

      This is a good company to work for, they are attentive to their employees needs, they offer great training and flexible hours.

      Cons

      The pay is very low.

      Advice to Management

      Pay employees what they are worth.

      M*Modal2019-05-15
    • "Very Flexible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Scribe 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at M*Modal part-time for less than a year

      Pros

      Work from home Reasonable hours Friendly supervisors and managers Wide range of doctors to choose from Great control over EMR

      Cons

      Trainers can be nitpicky at first $12/ hr is not enough

      M*Modal2019-05-09
    • "Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Improvement Specialist 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at M*Modal full-time for more than 10 years

      Pros

      Ability to work remotely, good benefits, great department and coworkers.

      Cons

      Offshore business eliminates US jobs.

      M*Modal2019-05-07
    • "Okay, not great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Medical Scribe 

      I worked at M*Modal part-time

      Pros

      Learned medical terminology and got to experience the medical field.

      Cons

      The management was terrible. They had unrealistic expectations for some scribes. Sometimes kept you overtime with no pay. No overtime pay. Pay is too little.

      Advice to Management

      Make things more realistic for your scribes, especially since it's remote, things are already harder. We work hard. Offer overtime. Increase pay.

      M*Modal2019-05-18
    • "Seemed like a sweat shop in my own home"

      StarStarStarStarStar
        Former Employee - Health Documentation Specialist 

        I worked at M*Modal full-time

        Pros

        Ability to work from home, benefits, MT appreciation week.

        Cons

        Unrealistic expectations in production and accuracy, lack of transparency, extremely low pay, frequent changes in employee placement and policies.

        Advice to Management

        Cut the amount of overhead so you can pay your medical transcriptionists a livable wage. One appreciation week per year and an email once in a while just doesn't cut it.

        M*Modal2019-04-25
      • "GREAT COMPANY TO WORK FOR!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Outpatient Coder II in Poughkeepsie, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at M*Modal full-time for more than 3 years

        Pros

        Flextime. Competitive pay.

        Cons

        No cost of living increase.

        Advice to Management

        N/A

        M*Modal2019-04-09
      • "Great Remote Position"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Coding Specialist in Remote, OR

        I have been working at M*Modal full-time for less than a year

        Pros

        The company offers a lot of great remote opportunities.

        Cons

        Benefits are not that great.

        M*Modal2019-03-25
      Found 398 reviews