Does MADE.COM pay their employees well?

According to anonymously submitted Glassdoor reviews, MADE.COM employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MADE.COM. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MADE.COM?

69% of MADE.COM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MADE.COM 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MADE.COM?

Customer Service Agent (9) , Customer Service Representative (7) , Customer Service (6) , Assistant Buyer (5) , Software Engineer (5) , Data Engineer (4) , Marketing (4) , Showroom Assistant (4) , Copywriter (3) , Photo Retoucher (3) , Anonymous (2) , CS Agent (2) , Creative Producer (2) , Customer Service Team Leader (2) , Finance Analyst (2)

What are the pros of working at MADE.COM according to real employee reviews?

"People were great and I miss working with them every day." ((in 31 reviews)); "Had a great culture for the few years I was there before bankruptcy." ((in 21 reviews)); "great teams who are knowledgeable and passionate about what they do" ((in 12 reviews)); "We have great colleagues to work with and a strong brand with clear values." ((in 10 reviews)); "Culture club is great" ((in 6 reviews))

What are the cons of working at MADE.COM according to real employee reviews?

"Poor management in accounts payable, work overload" ((in 10 reviews)); "No career progression" ((in 8 reviews)); "low salary but also low work" ((in 6 reviews)); "average pay" ((in 5 reviews)); "Progression is inconsistent between teams." ((in 3 reviews))

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MADE.COM

MADE.COM reviews

3.8

69% would recommend to a friend

(207 total reviews)

Nicola Thompson

52% approve of CEO

43% positive business outlook

Ratings by demographic groups

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MADE.COM has an employee rating of 3.8 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MADE.COM employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

207 reviews

2.0

Jun 15, 2026

Monthly sample sale can't outweigh bullying issues

Seo executive

Recommend

CEO approval

Business Outlook

Pros

They had a monthly sample sale.

Cons

I was bullied, and nothing was done about it.

3.0

Nov 17, 2025

Went bust

People advisor

Recommend

CEO approval

Business Outlook

Pros

Doesn't exist anymore as went bust

Cons

Got made redundant so pretty self-explanatory

4.0

Sep 26, 2025

Good

Junior product technologist

Recommend

CEO approval

Business Outlook

Pros

Good office location and lovely colleagues

Cons

No longer exists in the way it once did

Viewing 1 - 3 of 207 Reviews

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Monthly sample sale can't outweigh bullying issues

Went bust

Good

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