MCPc Reviews | Glassdoor

MCPc Reviews

Updated October 10, 2017
38 reviews

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2.6
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Michael Trebilcock
21 Ratings

38 Employee Reviews

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  1. "Great company with Cleveland Local Pride!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Cleveland, OH
    Former Employee - Executive in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MCPc full-time (More than a year)

    Pros

    Cleveland Local Pride! Active social responsibility leaders in the region.
    Good people to work with.

    Cons

    Focused mainly on local opportunities

    Advice to Management

    Expansion to other regions.


  2. "Mostly Good People - Business First"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Someone Who Worked There in Cleveland, OH
    Former Employee - Someone Who Worked There in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MCPc full-time (More than 5 years)

    Pros

    I have always taken a positive outlook in life and A lot of good people work there, Most employees it was fun to work with. Upper Management will say hi to you and be honest and straight forward, they are running a business and the honesty is truly refreshing. Good Pay, Good Benefits, Good Management.

    Cons

    The High School whispering in the offices at your cubes and by the Coffee machine, what are you in 9th grade still. Grow the "F" up. Having to be nice to people when they were rude and didn't want to work together, it will catch up to them one day. Karma is real people !

    Advice to Management

    You guys all in all are really really good people in management and upper management. I can literally and very easily throw nice business your way but I don't want to benefit some of the people that work there. Sometimes things are personal and not business.

  3. Helpful (3)

    "Join for a Job, but Don't Expect a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Another Expendable Employee in Cleveland, OH
    Current Employee - Another Expendable Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MCPc full-time (More than 3 years)

    Pros

    MCPc can usually find a position/opportunity for an employee to ensure stable,
     consistent hours without having the employee "wait" for a job to become available (on-site/rotational technicians, mainly). The atmosphere is friendly between co-workers.

    Cons

    The biggest downside to this company is the decisions made by upper management, "Higher ups", execs, however you want to phrase it.

    It's hard to trust a company when an over-populated, top-heavy upper management is making constant, ambiguously-communicated changes when it seems that they don't have a clue as to what their employees (the ones that work) actually do. How can you write a recipe book if you don't know how to use an oven?

    The lack of concern in their decision-making directly affects employees' day-to-day workload (and sometimes even personal lives). They play "Musical Chairs" with employees and offices in different cities, sell off part of the company without a clearly-communicated plan (causing employees to worry and search for new jobs), play with raises and PTO policies, under-staff customer companies to save a dollar on a contract, and lay off loyal, long-term employees that helped build the company to the success it has today to what only seems to be an "experiment" of swapping responsibilities, roles, budgets, etc. I can only expect reassurance and long-term job security at this company the same as expecting a fish to exist out of water.

    Beyond the inevitable short-term expectation of employment, there's nothing to really motivate employees to work harder and put forth more effort in their position. "But wait, isn't that was raises are for?" Of course! Raises are a great way to keep an employee chugging along and performing better than expected to. That is, if these raises weren't deducted from your yearly review. Yes, even including promotions, obtaining certifications, or any opportunity where a reward is rightly earned. Raises are normally part of the yearly review process (as with many companies) but if you happen to obtain one of these during the year, they deduct it from what would have been given during the yearly review. Why put forth the extra effort when, in the long run, it doesn't make a difference? The lack of rewarding additional effort results in a lack of motivation (sounds similar to a certain political theory that doesn't have much success where it's practiced...).

    Upper management lacks the understanding of their employees as well as the motivation to even learn the impact each team, department, group, or even individual, has on the success of the company. They show no concern for the people that put in the work to make the company function and disregard any methods of appreciating employees and their worth.

    Advice to Management

    Understand your employees, what they do, and how it impacts your company. Employees are the cogs that make your company function - mistreating your employees and get rid of ones that put in the most time and effort (on AND off the clock, in some cases) is the number one way in letting your company fail. Knock the support beams out of your house and tell me how long you think it will stand.


  4. Helpful (1)

    "Current IT Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician
    Current Employee - IT Support Technician
    Neutral Outlook
    No opinion of CEO

    I have been working at MCPc full-time (More than a year)

    Pros

    Benefits are above average. The company line is to care for its employees first.

    Cons

    Lower level management doesn't appear to be in line with upper management desire for employee care.

    Advice to Management

    Don't underbid your contracts so far that you can't adequately support your clients business. Some clients just want to be cheap and don't deserve your business.


  5. "Worst company I ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MCPc full-time

    Pros

    There are none at all

    Cons

    Management is insulting and they lie. Expect to be fired once your contract is up so they can replace you with someone else and keep billing for providing workers instead of letting you get hired where you're contracting.

    Advice to Management

    Quit and be replaced by someone decent.


  6. "Sr. Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MCPc full-time (More than 10 years)

    Pros

    GreThe employees working at MCPc

    Cons

    Great company, I cant think of any Cons


  7. Helpful (2)

    "Beware working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Detroit, MI
    Current Employee - Anonymous in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MCPc full-time (More than a year)

    Pros

    Field employees are great to work with, and great with communication- however they have little to do with you lack of career path

    Cons

    They lie lie lie!! Will tell you one thing making you think everything is great all while plotting to fire you!! If you take employment and they tell you ANYTHING get it in writing!!! If you don't have it in writing no matter the situation you will be fired and blind sided!!!

    Advice to Management

    None

  8. Helpful (3)

    "Keep on moving.. Not worth the time. Trust me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Technician in Westfield Center, OH
    Former Employee - Desktop Technician in Westfield Center, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MCPc full-time (Less than a year)

    Pros

    15 Vacation days your first year--however, if you use ANY of them and leave within the first year, you pay them back.

    Cons

    Micromanagement is serious(ly annoying).
    Management doesn't care for their people.
    HR isn't aware of what is happening "in the field".
    The place they get contract(s) with are pretentious and the "REAL" employees make sure you are treated differently AND NOT a full-time employee. ...real nice.

    Advice to Management

    Keep your word and trust your employees. Be understanding; life happens. Don't be rude & don't suck up to the customer because of money, it builds terrible employees.


  9. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MCPc full-time (More than 3 years)

    Pros

    Co-workers are good people. Owner and executive management care about the employees and their families. Many activities are organized for employees that are free to attend. Management is good, employees allowed to do their job without micromanagement. Pay is fair. Computer equipment is provided and up to date with technology. Benefits are good and competitive.

    Cons

    Management could do more to weed out the employees who are not productive. Would like to hear more about what the company is doing to stay in business and make the employees feel better about stable employment.

    Advice to Management

    Do more to train employees so they can perform their job better. Talk with employees who are not productive or continue to perform poorly and write them up. Give them a chance to improve or replace them.


  10. Helpful (3)

    "No future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MCPc full-time (Less than a year)

    Pros

    Some coworkers were very nice,

    Cons

    The turnover rate at this company was astronimocal, a constant revolving door. If you like being micromanaged, with passive aggressive management, this company will serve your needs.

    Earned time off does not go with you when you quit, but chances are you will be fired before you have a chance to quite, which explains why you lose your earned time off when terminated.

    Advice to Management

    Reevaluate the people you place in management positions. Obviously there is a enormous problem, otherwise your turnover rate wouldn't be running so high.


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