MDLIVE Reviews | Glassdoor

MDLIVE Reviews

To filter reviews, or .

Found 75 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
51%
Approve of CEO
Rich Berner
12 Ratings
Pros
  • "This company is growing like crazy and we have an opportunity not only to grow in our positions but to make our mark on the future of heath care(in 6 reviews)

  • "The only PRO that I comes to mind is the amount of experience that one can potentially gain because the work environment is so chaotic(in 5 reviews)

Cons
  • "This most likely came at the direction of upper management in follow-up to the July 20th comment on the review posted on July 14th(in 5 reviews)

  • "1- Executive team is just interested in making their own salaries(in 5 reviews)

More Pros and Cons
  1. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MDLIVE full-time for more than 4 years

    Pros

    Good compensation, coworkers very friendly and helpful, interesting product and challenging work. Working on this technology and the platforms is cool. CTO is supportive of the team.

    Cons

    Need to promote more from within

    Advice to Management

    Hold people accountable. Take action against people who are not productive.

    MDLIVE2019-04-19
  2. Helpful (2)

    "Client Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MDLIVE

    Pros

    Industry is very strong. Company continues to grow.

    Cons

    Company lacks innovation and ability to evolve the product. No executive seems to be committed to doing the hard work or addressing the major business challenges, they would rather focus on easy comfortable items like sales. Lots of good people leaving.

    Advice to Management

    Define a detailed strategy for the company, align that strategy with the employees. Don’t talk about going public when 98% of the employees have no upside.

    MDLIVE2019-04-29
  3. "Once a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MDLIVE full-time for more than 6 years

    Pros

    Nice co-workers. HQ are in beautiful Ft. Lauderdale area. Great memories with some amazing people.

    Cons

    I used to enjoy working here, but in my opinion it all went downhill beginning in 2017. Negative outlook on current leadership, the product, and the organization in my opinion. No counter offer or promotion would have changed my mind about departing. I gage whether to stay at a company based on the question “would I leave for similar or less money”, if yes, then it’s time to go. I left and I’m much happier.

    Advice to Management

    Listen to, better value, and empower employees or they will likely continue to leave.

    MDLIVE2019-05-21
  4. "Finally some positive change..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MDLIVE full-time for more than 6 years

    Pros

    I have been working here for 5+ years and I must say I am finally starting to see the change that was needed at this company. A more professional leadership team is what we needed.

    Cons

    Commute too far. Office is outdated.

    Advice to Management

    Keep doing what you've been doing the last one year. Take action when people don't carry their weight.

    MDLIVE2019-04-03
  5. Helpful (2)

    "I like my job but my leader is not supported"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pre in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MDLIVE full-time for more than 2 years

    Pros

    Fun but very busy environment. Love the service we provide. Never a dull day. Constant opportunity to improve our message. We do really good work at MDLIVE. Very innovative product that will be around forever. Smart SVP has helped us significantly improve our marketing services.

    Cons

    Too much work, not enough staff to do the work. It's a Boys club but getting better.

    Advice to Management

    Look at certain practices. Consider a rewards system outside of bonuses for employees who do a good job. Create benefits that appeal to women such as support for working mothers.

    MDLIVE2019-04-08

    MDLIVE Response

    April 19, 2019MDLIVE Leadership

    Dear MDLIVEr, Thank you for your feedback. We’re glad that you enjoy your work at MDLIVE and believe in the product. We’re working actively on several Diversity & Inclusion initiatives and also on a 2020 Total Rewards strategy which will include a review of our benefits. If ...

    Show More
  6. "Good company, but some improvements needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MDLIVE full-time for more than 2 years

    Pros

    Flexibility, good working environment, good co-workers

    Cons

    Need new offices, better benefits, needs better company culture

    MDLIVE2019-03-20

    MDLIVE Response

    April 7, 2019MDLIVE Leadership

    Dear MDLIVEr, Thank you for your feedback. As communicated in our last town hall meeting, we are working on identifying a new office space and a new benefits and Total Rewards strategy for 2020; we recognize the importance of these items in employee satisfaction. In addition, ...

    Show More
  7. "I've been working at MDLIVE for a few years now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technology in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MDLIVE full-time for more than 6 years

    Pros

    Diverse, great culture and employee programs! The new CEO has been improving things for the better since he started a year ago. He's approachable and seems to genuinely care about improving our work environments. (Implemented an employee recognition program, tenure awards, supports employee growth, and monthly town halls) I love the department I'm in and am lucky to have a great boss. This is by far one of the best...

    Show More

    Cons

    No complaints on my end. Things have improved immensely since I've started working here. Co-workers who have started in junior positions when I started are now in management positions.

    MDLIVE2019-02-22

    MDLIVE Response

    April 7, 2019MDLIVE Leadership

    Dear MDLIVEr, Thank you for sharing your feedback about your experience at MDLIVE. I am heartened to know that you’re enjoying the work environment and culture we’re building. Investing in our people is key to our growth and success as an organization. Thank you for all that you ...

    Show More
  8. Helpful (4)

    "Worst Place & Leadership I've Ever Worked For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MDLIVE full-time for more than 2 years

    Pros

    Has the ability to change the course of healthcare forever.

    Cons

    Where do I start with this place? What a train wreck. The biggest problem with this place is management. They’ve got no clue on what they are doing at all. They don’t know how to treat people either. I’ve seen an SVP treat her employee like garbage. Talk bad about that individual to her team. Just shame them to the point they get up and quit. Without a job. Just quit. I’ve heard that same SVP say “The only thing that...

    Show More

    Advice to Management

    Fire all your managers/directors. They have no clue what they are doing or where they are going. You have very talented people who work there. Let them show you what they can do instead of management holding them down. That's the biggest problem with MDLIVE. And you're going to continue to lose them one by one. The sad part about what I just wrote is that management already knows this and is doing nothing about it but...

    Show More
    MDLIVE2019-03-27
  9. Helpful (1)

    "MDLIVE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Service Specialist in Sunrise, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MDLIVE full-time for more than a year

    Pros

    very professional call center, drama free, you are not micro manage as long as you do your job, relatively easy, offer 401k, offer health insurance to even part time workers 60 hours and up, 2 week of PTO, different shifts available open 24/7

    Cons

    No O/T available, only ten hours of OT allowed for full time employees (IF and WHEN available) black out between the month of DEC-MARCH you can not request any days off during these month, consider a busy season due to flue season

    Advice to Management

    Maybe a raise =)

    MDLIVE2019-02-05
  10. Helpful (6)

    "Terrible Culture. Harassment and Toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Sunrise, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MDLIVE full-time for more than 9 years

    Pros

    None that I can think of. Except they bride you with free lunches once in a while. Don't waste your time.

    Cons

    Looks promising from the outside but working here will be a waste of your time. Ineffective management. They don’t respect themselves and they don’t respect you. Instead of supporting employees they just want to play the blame game and point fingers instead of actually getting the job done. Everyone is looking for an opportunity to throw you under the bus. If you actually do something right you become the next target....

    Show More
    MDLIVE2019-03-08

    MDLIVE Response

    April 19, 2019MDLIVE Leadership

    Dear MDLIVEr, Thank you for your feedback on the culture at MDLIVE. The leadership team has been working actively on initiatives to improve engagement, including monthly town halls, F2F lunches where you can voice your ideas, the service award program and many more initiatives. ...

    Show More
Found 75 reviews