MISO Reviews | Glassdoor

MISO Reviews

Updated April 9, 2017
96 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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MISO President and CEO John R. Bear
John R. Bear
55 Ratings

96 Employee Reviews

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Pros
  • Great (possibly the best) pay and benefits for the Indianapolis area (in 6 reviews)

  • Good benefits and health insurance package (in 10 reviews)

Cons
  • Work/life balance was not the best (in 7 reviews)

  • Fairly top heavy organizationally and can be very political (in 6 reviews)

More Pros and Cons

  1. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer II in Carmel, IN
    Current Employee - Engineer II in Carmel, IN
    Recommends
    Positive Outlook

    I have been working at MISO full-time (More than 3 years)

    Pros

    Profit sharing
    End of year bonus
    vacation and sick time given at beginning of year, not accrued

    Cons

    Lots of over educated under qualified folks are hired
    quarterly update schedule can mess up holidays for the whole year


  2. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Analyst in Carmel, IN
    Current Employee - Analyst in Carmel, IN

    I have been working at MISO full-time

    Pros

    Pay and benefits are excellent.

    Cons

    Work and life balance can be a struggle at times.


  3. Helpful (1)

    "A company for Engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MISO (More than 5 years)

    Pros

    People keep it real. No phonies. Not possible in this job & company. You will be quickly exposed. The job is too complex to know everything. Therefore everyone depends on each other to contibute.

    Cons

    Computerized or automated systems need to improve big time in order to take it to the next level of efficiency.

    Advice to Management

    Speed up investments in technology infrastructure and software.


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  5. "Expansion planning engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expansion Planning in Carmel, IN
    Current Employee - Expansion Planning in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MISO full-time

    Pros

    Good salary, nice people, work life balance

    Cons

    Visa status can limit your mobility within the company

    Advice to Management

    Great management


  6. Helpful (3)

    "Application Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support in Carmel, IN
    Current Employee - Applications Support in Carmel, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MISO full-time (More than a year)

    Pros

    Great company to work for. Every employee is very talented in some way shape or form. There is a lot to learn, but they understand there is a learning curve and it takes time to feel comfortable and gain understanding.

    Cons

    Access to systems takes a very long time, and stops employees from being productive. Also lots of ideas about the future and direction of the company but I think they should decide on one and move forward implementing a plan for the future so employees can know what to expect in the future.

    Advice to Management

    Agree on topics/concepts/direction together revealing it all at once, rather than having it trickle down through the different levels of employees.


  7. Helpful (29)

    "Proceed with Caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MISO full-time

    Pros

    MISO employees truly want to make an impact. This is offset by the fact that their talents are often stifled or undervalued by those whose egos are too big to let others succeed.
    Remodeling work in the building is giving an aging building a fresh and exciting new look.
    You have the opportunity to work with professionals from other organizations who are thought leaders.
    If you are woo'd by the possibilities here, plan on a short stay before you get too sucked into the negativity.
    If you're an intern, this is absolutely the place to be - they treat interns great! Take the three months to get the experience and then find a job elsewhere in the industry.

    Cons

    At one time MISO was THE place to be in the energy industry - excellent pay and benefits, interesting work, and a challenging, yet supportive environment. That has all changed - pay and benefits are ho-hum compared to other organizations, the good old boys club is alive and well here, and leadership is viewed as the person who can throw the most people under the bus (so much for the "getting the right people on the bus in the right seats" philosophy). Having a leadership team in place with deep experience outside of MISO will help mature the leadership team and get the organization back on track. You've refreshed the other levels. Now it's your turn as the problems haven't gone away.

    Stop with the games. This is a workplace full of professional adults. The organization is way too small for the amount of political games that get played. Leadership is about authenticity - give it a shot.

    Arrogance - an earlier reviewer took offense to the number of negative reviews and encouraged those reviewers to spend some time with the superstars to better understand what excellent performance looks like. This is not an uncommon attitude - "I am amazing, I don't know what your problem is." In fact, the leadership team has questioned the value of reviews on this site, attributing the negative trends to sour grapes. Spend some time building trust with your people and setting aside your ego. THEN ask how sincere the reviews are. I know several of the reviewers and will say that you will be surprised to learn that some of your top performers have left negative reviews here. Time to listen to what is being said and stop deflecting.

    Advice to Management

    Take a second look at how you define leadership - and ask for feedback from all levels. Some are excellent at managing up, but are viewed as tyrants by their peers and/or those below them. Don't let your personal connection to a person blind you to their professional failures and flaws - you (leadership team and, even moreso, HR) have lost significant credibility because of this behavior.

    If you have to delay an engagement survey because you don't think the results will be good, that should tell you that it's time for a change in how you lead.

    Ask yourself why those who left (willingly or otherwise) are thriving elsewhere. And, no, the answer isn't because the other organizations have lower standards.


  8. Helpful (6)

    "Mid career middle of the road"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Carmel, IN
    Current Employee - Business Analyst in Carmel, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MISO full-time

    Pros

    Nice people with some really progressive projects underway. Well kept facilities. Some of the most talented subject matter experts I have worked with.

    Cons

    Little to no career path development out side of a very narrow set of highly specialized power industry roles. New employees are routinely offered higher titles and pay grades for jobs that existing employees are asked to take as lateral moves.

    Advice to Management

    Make existing employee growth and development a priority and reward managers who are skilled at developing high performing teams.


  9. Helpful (9)

    "Corporate disaster, in desperate need of new Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planning Engineer in Carmel, IN
    Current Employee - Planning Engineer in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MISO (More than 10 years)

    Pros

    Good pay, location and work flexibility. Some managers have been around and don't micromanage.
    the company covers multiple services making in a good place to learn.

    Cons

    Employees have ZERO accountability, many talkers few doers. Management not held responsible for their disastrous actions. Terrible coordination within different groups in planning. Most managers incapable of performing their expected duties. Management in interested in hiring friends to protect their own interests, this happens at all levels.

    Advice to Management

    Get rid of the unnecessary executives and hierarchy. Make managers more accountable and responsible. Hire leaders from outside the industry to foster an environment of growth.


  10. Helpful (11)

    "Needs some work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MISO full-time (More than 8 years)

    Pros

    Good pay, bonuses and benefits

    Cons

    CEO throws temper tantrums. A lot of dis-function in the Senior and Executive Management area. Great folks in the individual contributor and most of the first level management area.


  11. Helpful (2)

    "Great company with good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Team in Carmel, IN
    Current Employee - Management Team in Carmel, IN
    Recommends
    Positive Outlook

    I have been working at MISO full-time (More than 10 years)

    Pros

    Company offers competitive salaries and benefits for employees. Company offers opportunities to grow and mature as individual and a leader for those who embrace change, work hard to drive results, and put in the time.

    Company has a diverse work group of employees that are extremely capable of leading our industry into the future. Company has accomplished great things in the past with the start of the Energy Market and later adding an Ancillary Service Market. Company allows for innovation and creativity to meet transformational goals.

    Company continues to evolve at the leadership level with focus on strategic thinking, thought leadership, and improved planning models to prepare the company for changes to the industry in the future.

    Cons

    Opportunities to improve process for strategic focus; prioritize top initiatives and focus on implementations that includes quality and get closure before moving on to the next initiative.

    Advice to Management

    Continue to invest in employee development by giving opportunities for employees to lead initiatives, projects, etc. (70/20/10 Model)

    Focus on evolving and growing leadership with the right skill sets and competencies.

    Balance leadership and individual contributors to ensure effective business outcomes.

    Improve work/life balance across the organization.

    Consider changing performance management process to recognize employees for their accomplishments and their improvement opportunities. Remove the rating label from the process.

    With allot of new employees, we should remember what we do, our cornerstones: Customer service, effective communication and operational excellence are the cornerstones that guide us as we explore better ways to keep power moving safely, efficiently and reliably.


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