Makerbot Reviews | Glassdoor

Makerbot Reviews

Updated June 21, 2017
154 reviews

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3.0
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Nadav Goshen
5 Ratings

154 Employee Reviews

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Pros
  • MakerBot employees are fiercely passionate about what they do- if you want to work with top talent in the 3D printing industry, this is the place to be (in 24 reviews)

  • The Product: We have an amazing product line of 3D printers created by some incredibly bright, and creative people (in 18 reviews)

Cons
  • No accountability from upper management (in 17 reviews)

  • crap product that's still going through a lot of growing pains (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "Makerbot 2017"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Brooklyn, NY
    Former Employee - Senior Engineer in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Makerbot full-time (More than 3 years)

    Pros

    Good talented people. Creative and innovative ideas with lots of passion and devotion. Lots of possibilities for learning and additional responsibilities.

    Cons

    Several rounds of layoffs between 2015-2017 was demoralizing to morale. Industry headwinds are still very unknown so although the work done at Makerbot was very forward and innovative, what actually reached the market was questionable. Pay was overall low, as was upward mobility. Bonuses were minimal and raises over the 2015-2017 time period, regardless of performance and body of work was minimal.

    Advice to Management

    Invest in the most talented employees and give them the resources required to complete the projects. Reward those who go above and beyond. There is a reason the best employees over the past few years have left and gone on to the best companies and are extremely successful.


  2. Helpful (10)

    "Don't Do It To Yourself. Don't Work Here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (More than a year)

    Pros

    The people who you work with are absolutely amazing.
    Work/Life balance

    Cons

    How the hell are you going to layoff 30 percent of the company in ONE DAY with no warning. The higher ups knew that layoffs were coming and either left the sinking ship or were content with staying, taking a pay raise, and just firing folks.

    Also, the only way you got a pay raise was because people were laid off. Your pay raise is really hush money to stay, not based on actual personal merit.

    Advice to Management

    Quit lying to yourselves that you actually know how to run a company. All you know how to do is destroy a really interesting idea and destroy peoples lives.

  3. Helpful (4)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Brooklyn, NY
    Former Employee - Engineer in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (More than 3 years)

    Pros

    Nice view
    Snacks (Sometimes)
    Some talented employees
    Good work life balance

    There were lots of good employees at makerbot, but nearly all decisions were made by a select few that thought they understood more than everyone else

    Cons

    Terrible Upper Management
    Little to no promotions
    Zero recognition
    Layoffs around bonus time
    Depressing atmosphere
    If you are fortunate enough to get through the hiring process in less than a few months expect low pay and no room to grow

    Advice to Management

    Get a CEO that makes decisions others agree with and understands the company
    If you direly need more engineers and say you are actively hiring them, don't take 12 months to do so
    Know the names of more than 10% of the staff
    Leading an Adware company doesn't make you a software expert


  4. Helpful (8)

    "True Dissappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time

    Pros

    Makerbot has an inspiring company history. I was thrilled by the opportunity to work on projects that were part of the game-changing heritage of the company. Among other things, these were the upsides:

    - Had acceptable benefits, but somewhat low pay.
    - Chance to work on some large-scale technology.
    - Really creative community around the company's products.
    - Cool office with stellar NYC view.

    Cons

    Frequent mass layoffs, as well as a virtually directionless company infrastructure, caused confusion, frustration and constant low morale. By the time I myself was laid off (which was done with no official warning other than casual office rumors), along with a large percentage of the company's intelligent, talented staff, most of the people I worked with were already looking for other jobs due to the miserable day-to-day of working there. Negatives included:

    - Frequent layoffs, with no warning.
    - No real plan, with increasingly dismal vibes all around.
    - Technical debt on an abysmal scale.
    - Very poor people skills; teams don't even meet in person at times, and some managers might as well be robots in terms of personality.
    - Look out for "all hands" meetings; you never know when it might be to ax some sizable percentage of the employees.

    Advice to Management

    Treat people like people rather than assets. Consider layoffs to be a mark of shame. Come up with a plan, and don't penalize your employees for lacking one. Stop making bad tech worse without investing the time to correct past mistakes.


  5. Helpful (6)

    "Petty, Dreadful Work Env with Confused Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time

    Pros

    Free 3D printing for all employees.

    Cons

    Two rounds of layoffs in 2015 alone, god knows what happened after I left. Both times, they were actively interviewing up until the day before the layoffs. Very unstable and confused leadership. Team lead is extremely petty and unprofessional and did not foster a good team environment/culture - made it awkward/downright uncomfortable to ask questions, blatantly played favorites, was unhelpful to the point where it became problematic and blocked work progress. Pay was ok but not really up to market norms.

    Advice to Management

    Get your act together and choose better team leads, maybe then you wouldnt have such an abysmal turnover rate and awful culture.


  6. Helpful (3)

    "Open communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Brooklyn, NY
    Current Employee - Customer Support in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Makerbot full-time (Less than a year)

    Pros

    The staff here is extremely friendly. Everyone is here to help you including the managers. Makerbot is the true definition of happy employees = happy company.

    Cons

    I have nothing to add. This is truly a great company. They are always looking to be better and are open hearing for their team.

    Advice to Management

    Keep being there for your team. It's great to have that open communication.


  7. Helpful (2)

    "Reliable culture in a perpetually changing industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VAR Territory Manager in Brooklyn, NY
    Current Employee - VAR Territory Manager in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Makerbot full-time (More than a year)

    Pros

    People are very warm & well-grounded
    Recognized for overachievement
    Direct management has vested interest in employee success
    Last week of the year off
    Location & office setting

    Cons

    Go to market strategies in direct competition
    Subsidiary and it's palpable

    Advice to Management

    Focus on maintaining lead in education, solidify marketing leadership

  8. Helpful (3)

    "This is not the job you are looking for....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Makerbot full-time

    Pros

    - Good benefits.
    - Nice office.
    - Unlimited 3D printing.
    - Lots of talented/smart people.

    Cons

    - Lack of leadership & vision among the Web/Software/Digital Products teams.
    - Lack of growth. There is no feedback, encouragement, collaboration, or mentorship. Most communication takes place through Slack including stand ups.
    - Messy old codebase with lots of tech debt & does not follow modern practices.
    - Product Management team is favored over the software team.
    - Revolving door of talent. It seems like every week there is someone quitting. Management does not seem to care.

    Advice to Management

    Hire people who know how to lead a team. Give feedback and try to grow your developers.


  9. Helpful (6)

    "Come Back Kids"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Makerbot full-time (More than 3 years)

    Pros

    MakerBot has been on quite the journey over the past few years. I'm happy to report that the past year has been it's strongest and it only continues to improve. The company is still young and growing but has incredible talent from Jr staff up through leadership. If you're hungry to learn and grow, this is the place as you'll have the opportunity to partake in a variety of projects.

    The office is great, downtown Brooklyn, incredible Brooklyn/Manhattan views with all transport close by (A/F train into the building). The kitchen is stock to the ceiling with snacks, coffee machine on site and HR throws parties throughout the year.

    Most important, the technology is one of the best industries to work in. If you love 3d printing, a fast paced environment and want to learn, you'll thrive here. Everyone is young, driven to perform and pushes you to improve.

    Cons

    Pay is a bit under average for the industry but is improving.

    Advice to Management

    Keep open dialogues with the company and listen to the employees, it will pay off.


  10. Helpful (5)

    "Above Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I have been working at Makerbot (More than a year)

    Pros

    Great co-workers who are very helpful, awesome environment / very good work atmosphere.

    Cons

    Difficult to work with other departments, no communication, projects don't tend to be thought out correctly.


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