Marketsmith Reviews

Updated Jul 9, 2020

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4.3
90%
Recommend to a Friend
91%
Approve of CEO
Marketsmith CEO Monica C. Smith (no image)
Monica C. Smith
47 Ratings
Pros
Cons
  • "I have no cons regarding marketsmith(in 5 reviews)

  • "Work can be fast-paced at times, which may take a bit of getting used to for some(in 3 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Growing & Growing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Cedar Knolls, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketsmith full-time for more than 3 years

    Pros

    It is a very good agency that is filled with very talented people all the way through the organization. Overall the company continues to grow and clients are really growing as well. The agency has really demonstrated that they are committed to both the employees and the clients in my opinion. I am so happy to be there.

    Cons

    No cons at this time. I will say that the company demands you always go above and beyond for the clients. You need to always be ready to give more and do more. I like that is never boring and always busy.

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  2. Helpful (8)

    "I worked at Marketsmith"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Marketsmith full-time

    Pros

    great benefits and work environment

    Cons

    Could not find any cons


  3. "Micromanaging and poor training"

    1.0
    Former Employee - Marketing Associate 

    I worked at Marketsmith full-time

    Pros

    There are some good people there with real talent. Snacks were good. Couch was comfy.

    Cons

    Was hired for one position, but moved to another without being told the details of it. Had very very very poor training. Forced into volunteering - and brought into a fun guilt trip when I told them I wasn't available that night. Told the day before that I needed to go to a place 2 hours away, no warning. Guilted when I had a doctor's appointment and couldn't stay at the last-minute 6pm meeting. Told I was getting paid hourly, but then got salaried for 8/hours a day when I worked 10+ each day. Some people were very clique-y and made sure you knew. HR was a joke and no help when I aired out my problems.

  4. "Beware of Fake Reviews - RUN!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marketsmith full-time

    Pros

    Kitchen has decent snacks. We celebrated birthdays every month.

    Cons

    When I worked at Marketsmith, the CEO would demand that employees write positive reviews on Glassdoor to attract talent and would make us pose for pictures around the office to use on their Glassdoor page. That clearly is still happening now based on these obnoxiously glowing 5-star reviews. Even the FAANGs of the world have some inevitable negative sprinkled into a positive review. I just hope that prospective employees see through these quite clearly forced and fake positive reviews. But I digress. Working at Marketsmith was the worst professional experience of my life. Being told to write positive reviews on Glassdoor and posing for pictures around the office is so indicative of my time there. The C-suite micromanages to the extreme. I constantly felt tense or like I was being scrutinized by the "leaders" AKA bullies in the C-suite, I was regularly scolded for leaving before 6pm everyday (even when I had finished all of my work), I felt small and uncertain rather than confident and empowered. I know now that this was a very toxic workplace and it really took a toll on my mental health. The clients are not exciting (mostly small, local companies you've never heard of), there's a complete lack of internal process which means there are constant fire drills and lots of confusion, and there are some forced (that word appears again you'll see - a lot of smoke in mirrors at Marketsmith) attempts at creating a positive culture like food trucks, summer Fridays, and vendor days. But you create a positive culture through effective leadership, building innovative products that ACTUALLY WORK, exciting projects, and a supportive welcoming environment. Marketsmith lacks all of these things. The benefits are abysmal. Terrible health insurance plans, they don't match 401K, and the salary is so far below market rate that I couldn't support myself independently when I worked here.

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  5. Helpful (9)

    "Good People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Morristown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketsmith full-time for more than a year

    Pros

    My team is the best. We work hard together and they are always willing to help. I have learned so much. There are good people always willing to show me a new process. I know I am learning and growing. We laugh and we work hard. It is a very nice place, however there is a great deal of work. It is always new and very rewarding for me.

    Cons

    I do not have cons except that if you do not like change this is not the right place for you. There is always change happening in order to keep ahead of the trends or make improvements. The mantra that is clear, we always need to be our best for our clients. I know some people do not always understand that. I feel bad when some people go. I feel it is always with good reason but it is still hard.

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  6. Helpful (11)

    "Great Place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ETL Developer in Cedar Knolls, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketsmith full-time for more than a year

    Pros

    I have been working at Marketsmith full-time (More than 2 years). Still so excited as on my first day. So many opportunities. We are being pushed/encouraged to learn new technologies, which I love. Sometimes we are so busy that I might feel overwhelmed, but I also consider those times as opportunities not challenges. I come on time, I leave on time, never had problems with that. I have a great manager, I feel his support, help and respect all the time. Great company, great team!

    Cons

    None at the time w

  7. Helpful (9)

    "It's a blast"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketsmith full-time for less than a year

    Pros

    Every day is filled with the fast pace of high energy of smart, good-hearted, and collaborative colleagues - working together to bring consumers, brands, and the agency forward.

    Cons

    Not enough hours in the day.

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  8. Helpful (9)

    "Exciting!"

    5.0
     

    I have been working at Marketsmith

    Pros

    Really fast paced and exciting place to work. I am learning a great deal. The team is very smart. The clients are impressive.

    Cons

    None at this time. I wish we had more windows.

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  9. Helpful (2)

    "Less than zero"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    Disapproves of CEO

    I worked at Marketsmith

    Pros

    Really none that I can think of.

    Cons

    Think of the worst job you have ever had, then multiply that by twenty. This agency shows well, but if you look under the hood you will find a lemon. Most in management have absolutely no idea how to run an agency or motivate employees. They are hanging onto clients by the skin of their teeth. The employee turnover rate is mind blowing.

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  10. Helpful (9)

    "Very Happy"

    5.0
     
    No opinion of CEO

    I have been working at Marketsmith

    Pros

    Great leadership and a stream of talent coming in the door. It is a community and everyone works amazingly as a team. Clients are the best in class and work so well with our approach. Technology is superior to my last agency. I am very happy and very challenged.

    Cons

    It is a very fast pace but also very supportive. Departments keep working better and better together. Our media is smarter than ever and creative is so inspiring. Keep pushing us to work together.

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Found 59 reviews