MassHousing Reviews | Glassdoor

MassHousing Reviews

Updated November 29, 2017
13 reviews

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Employee Reviews

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  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Benefits and compensation are good

    Cons

    Climbing the corporate is difficult if not impossible


  2. "Easygoing workplace with little opportunity or growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I worked at MassHousing as a contractor

    Pros

    Friendly coworkers and overall pleasant workplace

    Cons

    Inefficient workflow, low motivation or spark to innovate among employees, awful intern/temp-to-perm conversion

    Advice to Management

    Company is coasting on past investments with most of the employees just riding out their time and benefits waiting for retirement. Do some research and outreach to the younger generations in the workforce.

    Be more open to change and new input. The overall motto I heard during my time there was "this is how it's always been done." Times do change and there's always room for improvement.

    Lastly, as a former temp: fix your conversion process. It is deeply broken. Set supervisor review meetings, HR meetings, longer term plans for interns & temps, more trainings, and a final decide by date.

  3. "Quasi-Public Agency has Best and Worst of Both Public and Private Employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at MassHousing full-time (More than 5 years)

    Pros

    MassHousing offers job stability, few non-political employees lose their job. The benefits are good including vacation time and holidays. Most employees have a good work/life balance.

    Cons

    MassHousing's main business is lending, but it has many employees doing other public service work. If you aren't working in a division that addresses lending, MassHousing will essentially ignore you unless there are problems. This leads to extreme Dilbert style disfunction. Adding to the frustration in working in such a department, there is no hope for promotion in such departments nor hope of joining other departments. MassHousing will let you do what you're doing until you retire, but it stomp all over you if you want any other sort of career path. Also MassHousing is fairly conservative across departments, and has a severely hierarchical work environment.

    Advice to Management

    Lending operations are well run. If you find a way to make other operations less dysfunctional you may be surprised to learn that they can add value to the lending operations, or at least there will be less unpleasant disruptions when problems come to a head.


  4. "Community Services Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Neutral Outlook

    I worked at MassHousing as an intern

    Pros

    People were nice. Great learning experience.

    Cons

    Not enough outside work.

    Advice to Management

    Provide more hands-on work and outside work.


  5. Helpful (4)

    "No hope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook

    Pros

    Helping find a good place to live.

    Cons

    Merit is rarely considering in promotions.

    Advice to Management

    Talk to your staff and look at what they actually do, not just how much they suck up.


  6. Helpful (7)

    "Hostile work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Not Saying in Boston, MA
    Former Employee - Not Saying in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at MassHousing (More than 10 years)

    Pros

    Retirement pension (if as promised, will be good, but this is unpredictable). Nearly impossible to get fired. Low expectations of real productivity.

    Cons

    Office is completely dis-functional. Management largely unaware of problems within staff. Conflicts between employees frequently involve yelling in public meetings. There is a lack of drive among employees because there are no rewards for risk, only punishments. Sexual harassment has been an ongoing issue. There is a secret "in-crowd" that gets raises when others do not. Various departments compete for money. Important projects go unfunded or ignored. Excellent employees are treated poorly. Pervasive bullying, intimidation, favoritism. Political employees refuse to work and are unaccountable. Show up late, drink coffee, smoke cigarettes then go for a drink during lunch, no one cares. Claims to be inclusive and multi-cultural but racism and discrimination happen frequently.


  7. Helpful (1)

    "I loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subsidy Analyst in Boston, MA
    Former Employee - Subsidy Analyst in Boston, MA
    Positive Outlook
    Approves of CEO

    I worked at MassHousing full-time (More than 5 years)

    Pros

    The benefits, people, scheduling. Great pay and even better insurance! Never had to bring any work home. Upper management never acted like they were above you

    Cons

    None for me! I enjoyed every single day that I worked here and I regret leaving. If I ever had the opportunity to work there again I would in a heartbeat

  8. Helpful (3)

    "Lots of Good People, but stagnant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Analyst in Boston, MA
    Former Employee - Production Analyst in Boston, MA
    Recommends
    Positive Outlook

    I worked at MassHousing full-time (More than 3 years)

    Pros

    Most of the people at MassHousing have been there forever, which can be both a good and bad thing. Everyone is extremely knowledgeable about what they are doing.

    Cons

    The bad part of it is that people have become very comfortable. There aren't many opportunities for promotion.

    Advice to Management

    Not sure, try to shake things up somehow


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook

    I have been working at MassHousing as a contractor (More than 3 years)

    Pros

    Great People, Diverse, Flexible, Opportunities for Advancement, Great Vacation Time and Sick Time Benefits

    Cons

    A lot of employees are close to retirement so motivation levels are limited.

    Advice to Management

    Incentive would be nice


  10. Helpful (5)

    "Lifers Convention - Productivity is lagging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook

    I have been working at MassHousing full-time (More than 10 years)

    Pros

    The Benefits are outstanding, and is the scheduling. People are nice.

    Cons

    Absolutely no room for advancement. Upper Management has not changed since I started working there in 2000. Salaries remained frozen for 4 years. Limited growth potential. If you have aspirations to lead or manage a team, not the place for you. Lack of movement by upper level managers has lead to a general laziness to pervade the company and all work. There's no sense of mission critical work for any department. Just meanders along.

    Advice to Management

    The agency needs a shakeup. Too much dead weight has stifled productivity, creativity, and innovation. Time to gently sweep the lifers to the door and let the real work get done.