Maxis Reviews | Glassdoor

Maxis Reviews

Updated August 16, 2018
107 reviews

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4.1
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Morten Lundal
46 Ratings

107 Employee Reviews

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Pros
  • "Love the working environment and the company vision" (in 16 reviews)

  • "Great working environment and good benefits" (in 10 reviews)

Cons
  • "Some departments dont have work life balance" (in 8 reviews)

  • "Internal Policies are still unclear, no work-life balance" (in 4 reviews)

More Pros and Cons

  1. "No title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Kuala Lumpur (Malaysia)
    Former Employee - Customer Service in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Maxis full-time (More than a year)

    Pros

    Friendly colleagues environment ok experience collecting

    Cons

    Low salary less chance for career advancement

    Advice to Management

    Improve on salary for different certificate holders


  2. "Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Petaling Jaya (Malaysia)
    Former Employee - Customer Service Manager in Petaling Jaya (Malaysia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Maxis full-time (More than 5 years)

    Pros

    Good pay and benefits. Good environment and atmosphere.

    Cons

    Difficult to apply leave and career growth seems to be slow

    Advice to Management

    Doing good but can do more for growth

  3. "Highly engaged workforce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Kuala Lumpur (Malaysia)
    Current Employee - Human Resources Manager in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maxis full-time (More than a year)

    Pros

    Highly engaged workforce led by strong leaders with very clear ambitions

    Cons

    Transformations may lead to job security concerns to some segment of the population.

    Advice to Management

    Continue to measure the pulse of the employee and constant engage them with various non-financial tools and initiatives.


  4. "Great & Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Kuala Lumpur (Malaysia)
    Former Employee - Systems Administrator in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Maxis full-time (More than 3 years)

    Pros

    Cool benefits, attractive package,

    Cons

    some restrictions to move to other departments after more than 3 years. Some departments dont have work life balance


  5. "Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Kuala Lumpur (Malaysia)
    Current Employee - Solutions Architect in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maxis full-time (More than a year)

    Pros

    Very supportive and growth oriented culture.
    Lot of benefits for performers.

    Cons

    Hard to think of other than enterprise slowness and such

    Advice to Management

    You're doing good. Keep it up


  6. "Decent enough company to slave for at least 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Maxis full-time

    Pros

    Great benefits, which includes medical and monthly budget for all your connectivity needs

    Cons

    The issues at this company is likely to exist in all other companies...


  7. "Individual Contributor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital/Marketing Services/Events in Kuala Lumpur (Malaysia)
    Former Employee - Digital/Marketing Services/Events in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook

    I worked at Maxis full-time (More than 5 years)

    Pros

    Flexible working hours
    Manage your own campaign

    Cons

    Fast moving - not for the faint hearted :)

    Advice to Management

    Nothing to say about cons

  8. Helpful (1)

    "Full time maxis employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Centre in Kuala Lumpur (Malaysia)
    Current Employee - Call Centre in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maxis full-time (More than a year)

    Pros

    high pay and good working space

    Cons

    long working hour compare with other companies

    Advice to Management

    implant short working hour and flexible hours


  9. Helpful (1)

    "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Maxis full-time (More than 3 years)

    Pros

    - Physical work environment is conducive(office space, meeting rooms, facilities, cafe) etc
    - Strong mix of growing the network to lead in 4G service coverage & the streamlining of products(mainly Consumer market, not so much Enterprise)
    - Good place to perform; given the right leaders/team/dept

    Cons

    - Office/inter-department politics are still rife
    - Salary range is not as competitive as claimed
    - There was a big re-organization in 2013/2014 to flatten the hierarchy with the intention of eliminating the redundant levels of management & also turning the managers into both subject matter experts in their own domains, as well as people managers of their direct reports. As of lately, it seems that this is going backwards again where we have people managers who manage the subject matter experts who then manage different sets of direct reports(basically creating multiple levels of hierarchy all over again)
    - Although the aspirations are to turn the company into a digital one, the sheer amount of systems involved & the number of approvals required per system is too much for simple, recurring, daily tasks
    - Transparency on the direction, decision & reasons that lead to those decisions are not always made clear from top mgmt downwards
    - Career growth is very dependent on the actual work done & who it was with

    Advice to Management

    The direction overall that places strong service/network coverage as the key differentiator from the competitors is good. However, sticking to the plan is also key i.e. stop re-creating "virtual" hierarchies all over again.

    When key decisions/re-organizations/changes are required to be made, a certain level of transparency should be taken into account when passing the message top-down. It does not need to be the whole truth as it could be sensitive, but it at least has to be a reason which makes sense. People generally are more receptive to whatever change(good or bad) -- given that the reasoning is justifiable.


  10. "Great environment and growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maxis full-time (More than 3 years)

    Pros

    Market leader and very innovative. Leading the industry both in regards to products and as a preferred employer.
    Lots of opportunities to grow in the company thanks to the company's direction of becoming a digital company.
    If you are willing to work hard and smart you have a big chance to impact the company. Especially if you work in the headquarters in Kuala Lumpur.
    And best of all, you can exercise for free every day thanks to their daily fitness classes.

    Cons

    Operates only in Malaysia, so no opportunities to work abroad.

    Advice to Management

    Please continue what you are doing :-).


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