Mercy Housing Reviews | Glassdoor

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Mercy Housing Reviews

Updated January 15, 2018
70 reviews

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3.1
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Jane Graf
26 Ratings

70 Employee Reviews

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Pros
  • Thus is a great organization to work for as it has great benefits (in 5 reviews)

  • They have a lot of paid holidays not typical of the industry (in 4 reviews)

Cons
  • Lower pay (welcome to non-profit work) (in 7 reviews)

  • Upper management shows no respect for site level staff (in 4 reviews)

More Pros and Cons

  1. "Philanthropy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy Housing full-time

    Pros

    Great values, good mission, dedicated people

    Cons

    Limited resources in challenging times


  2. "Free Apartment Included"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in San Francisco, CA
    Current Employee - Property Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy Housing part-time (More than a year)

    Pros

    Holidays, bonuses,team building,403 match, incentives

    Cons

    Favoritism, slow resolution from corporate- though slowly improving, work environment

    Advice to Management

    Allow/Create more beautiful office spaces to encourage joy in the work place.

  3. "Resident Services Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Services Coordinator
    Current Employee - Resident Services Coordinator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercy Housing full-time (Less than a year)

    Pros

    Autonomy, personal space, and "okay" PTO.

    Cons

    Horrible management. Little room for professional growth. Too much is expected from employees at $19/Hr.

    Advice to Management

    Treat your employees better.
    Know that our plates are full as is, adding more goals/tasks does not help!


  4. Helpful (6)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercy Housing full-time (More than 8 years)

    Pros

    Options of health insurance, 403b, PTO

    Cons

    Current MHNW RVP has lost any idea of what the Mission means - it's all about the dollar. Lack of integrity, bullying. . and don't try to report to HR as he will retaliate. Hires unqualified folks (no affordable experience) befire jobs are even posted and for supervisory positions. If they previously worked for him, if they are cute, young females and will agree with him even if contradicts corporate policy than job is theirs.

    Advice to Management

    Contact site staff, without RVP and ask what's really going on


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Property Manager in Milwaukee, WI
    Current Employee - Assistant Property Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy Housing full-time (More than 3 years)

    Pros

    The people are compassionate. The mission is great. Properties are beautiful, pay is decent and benefits are affordable.

    Cons

    Managers can be overworked at times. Stress comes along with the job.

    Advice to Management

    Keep up the good work! Maybe show more appreciation for your site level staff, get some incentives going.


  6. Helpful (2)

    "Property management is sub -par"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercy Housing (More than 10 years)

    Pros

    Benefits time off good people that work with oh ya

    Cons

    Property management not having the people skills to appreciate the hard work and hustle

    Advice to Management

    Maybe get a experienced manager instead of s leasing agent with absolutely no management experience or people skills. This is why Mercy’s people leave. Makes no sense.......


  7. Helpful (1)

    "Avoid this company at all costs."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy Housing full-time

    Pros

    Offices located for convenient access.

    Cons

    Disorganized management and high turnover.

  8. Helpful (1)

    "This is a nonprofit -not a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy Housing full-time (More than a year)

    Pros

    Large national nonprofit with opportunities for growth. For a nonprofit, it pays well and benefits are good. Decent PTO and other perks. Friendly staff. There are offices all over the country so it depends on where you work. There are also hundreds of properties so some may be better than others.

    Cons

    Its a nonprofit so it pays less than a corporation- I think some employees don't realize that its not a company, which is a con. Property staff pay is not as high as it should be. Organization could be better-known than it is.


  9. "Great Company Mission, Terrible Finance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Denver, CO
    Former Employee - Accountant in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercy Housing full-time

    Pros

    Great mission, feel good about work, overtime pay during audit, popcorn days, PTO is nice, holiday party, downtown location, Eco Pass, holidays off, benefits, LOTS of accounting experience if you are new to the industry, summertime is slow

    Cons

    Overworked, underpaid. Accounting managers can't answer simple questions and don't support staff. Turnover has been constant in the ten months I worked here, with all the senior, knowledgeable people leaving in the last six months. No one knows how processes should work and deadlines aren't met making relationships with other departments bad. Would get updates from controller saying everything was great, but every month something else was done wrong or missed or someone would quit. Could not use former accountants as resource even though they were still with the company because managers did not like them. Felt very uncomfortable talking to management because people would be punished for raising questions.

    If you are fresh out of school and can't find any other job, work here for a year. You will have recruiters calling your WORK DESK weekly trying to snag you for a better paying job. If you already have accounting experience, keep looking. This place won't promote you no matter how hard you work.

    Advice to Management

    Force managers to take responsibility for the failing department. Bad management will ruin a good job faster than anything. Thanking employees is great, but it felt like each thank you came with a giant "but you did all this wrong so you are in trouble". Nothing will ever get done right if the managers don't even know how to do the job. Stop burning bridges with other departments by playing the blame game.


  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Approves of CEO

    I worked at Mercy Housing full-time (More than a year)

    Pros

    Good management, team work setting, fantastic services for deserving people

    Cons

    Lower pay (welcome to non-profit work)


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