Merkle Reviews

Pros

Worked with really smart, honest, hardworking, fun people. Couldn't ask for better. Interesting client work with lots of opportunity to learn and grow. Remote-friendly with highly productive systems and processes.

Cons

Still working through some of the kinks with offshore/nearshore workforce.

Pros

Unlimited PTO. Cool work and clients. Some of the people you work with truly are the best in the industry and are highly talented.

Cons

Pay is low. Support is minimal. A “figure it out for yourself” mentality and no real direction from leadership. Summer Fridays were recently eliminated.

Pros

Strong brand recognition. There is alot of smart people here, in particular in strategy.

Cons

They have a set process, and it's worked in the past. But it felt quite antiquated. Companies today want to move faster with less ambiguity. It felt like it was more important to continue do it the Merkle way, even if that way is judged slow and confusing by prospective clients.

Pros

You will be working with high level tech, and some very talented, smart and helpful people but that's about it. I wish I could say more as the company was a lot better when I first started. We were brought out by a bigger company in 2020 and that's when everything basically went down hill.

Cons

- Pay way below market value, usually around 10k for all positions. -Depending on your role you will work all holidays and WILL NOT be paid holiday pay, time and a half or comp days. -I had a yearly goal from my manager to get an AWS Certification (I had to pay for out of pocket) and it seems as if that was for nothing. -Some higher up's do not care about anybody below them, and will talk to you as if you're nothing. -We were told that the company like to hire from within but they recently posted open positions without letting us know, and my coworkers application was denied before he could be interview, and he has been working here for 3 years! -They have removed a number of roles over the years and just move the responsibilities to someone else, and this puts a lot of pressure on all of us. -I manage servers, work an on call schedule, work weekends, and holidays and make LESS than techs that image laptops, and get weekends and holidays off.

Pros

Exposure to many clients in different industries Smart coworkers

Cons

There is no real onboarding when being assigned to a new project so you spend a lot of time trying to rummage through documents. A lot of people at all levels are learning on the fly as well. There is no real centralized knowledge base of procedures or information for new employees. A lot of figuring it out on your own, sink or swim etc. They over hired leaving many without enough work to do, so then they let you go. It's a stark reminder of how expendable you are. Aside from the layoffs, the turnover is insane. People leaving after a couple months or less. Doesn't build much confidence. It was basically multiple herds of cats without enough direction.

Pros

*Value diversity *Good pay *Ability to be 100% or primarily remote *Lots of training opportunities *Leadership listens to employees *Unlimited PTO and lots of paid holidays *Fun meetings *Opportunities to do projects outside of client/account work *Good benefits *You can make your work life balance what you want it to be and there is flexibility with work schedules

Cons

*Training specific to the agency processes and ways of working at the Director level isn't strong *New Employee are throw in the water and left to figure things out within a few weeks *Inconsistent team/account structure and processes *Instability with career advocates and direct reports - always changing so it's difficult to get any consist guidance *Roles/responsibilities are inconsistent or note defined on most accounts *Onboarding team leads are primarily "Search" focused or super high level folks making decisions or promising deliverables for channels that they don't have experience with so the display/social teams get put into sticky situations *Most accounts lack a true enforcer to place guardrails and enforce SLAs with the client *Teams are activation-focused so planning/strategy typically falls on one person (usually the Media Director) *Most teams work with PCs instead of Macs (this would be a pro if you like PCs) *Employees can be spread thin across multiple clients or overloaded with work on accounts where the Account leads/IMLs don't *Too many meetings - hardly any time to actually do work so end up working longer hours or missing deadlines *Small scopes with limited team support for Directors on most accounts *No bonuses *Promotions take at least 2 years unless you're really strong and deemed a flight risk

Pros

You get to learn a lot and do a lot of work with no support.

Cons

Wasted my time here, trying to grow my career. This past year, management has become horrible, angry, and treats their direct reports with little respect. The work/life balance and flexible PTO is a joke. Everyone on the Performance Creative team is burnt out, overworked, angry (a reflection of leadership), and depleted. People get yelled at in meetings and treated poorly and its ok with Leadership and HR. They just move you to another team, but no consequences to the verbal abuser. And you'll probably get put on the annual layoff list they have every year. There is a better way to have constructive criticism!! I have never worked for a company where this was okay??

Pros

the people there are nice but not the best at communicating what they need and want to see.

Cons

worked for a couple of months, manager had only good things to say about my performance. laid off on a random weekday with no warning

Pros

FTO Policy is family friend.

Cons

Inter-company conflict and confusion. Company culture is subpar

Pros

Plenty of Time off flexible hours

Cons

bad pay some employees are rude