Merkle Reviews | Glassdoor

Merkle Reviews

Updated July 19, 2017
424 reviews

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3.5
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Merkle Chairman and CEO David Williams
David Williams
250 Ratings

424 Employee Reviews

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Pros
  • The extremely generous work-from-home policy and great benefits definitely stand out as the biggest pros (in 31 reviews)

  • You have the opportunity to work with really smart people (in 54 reviews)

Cons
  • Hard to establish work life balance (in 49 reviews)

  • Long hours due to client demands (in 30 reviews)

More Pros and Cons

  1. Helpful (7)

    "Great Place to Grow; Hard Place to Stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General and Administrative in Columbia, MD
    Former Employee - General and Administrative in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Merkle full-time (More than a year)

    Pros

    Fast moving. You will learn a lot there.

    Cons

    - Very aggressive frat boy culture. Read the interview with David Williams in Smart CEO magazine or ask to read their culture books to get a very accurate picture of the culture. If the "I have no work-life balance" statements make you wince, which they probably should, consider another employer.
    - Don't get too comfortable. Whatever is their sexy shiny new object today, may be the forgotten stepchild tomorrow.

    Advice to Management

    The culture actually shouldn't be "polarizing." Have some humility and listen to others.

    Merkle Response

    Jul 14, 2017 – People Department

    Thank you for your feedback. It sounds as if you did not have the best experience working here. We are very sorry to hear that and we wish you the best in your future career endeavors.


  2. Helpful (4)

    "Great Company, Changing Rapidly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEO Specialist in Charlottesville, VA
    Current Employee - SEO Specialist in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    *Generous PTO.
    *Excellent work environment.
    *The people are great.

    Cons

    *Workflow in some department almost guarantee you will never take advantage of their "no rules" vacation.
    *Company culture is changing rapidly, much more corporate.
    *The pay is too low. Gossip over attrition and headhunting happens frequently.

    Advice to Management

    Pay more!

    Merkle Response

    Jul 14, 2017 – People Department

    Thank you for sharing your review. We agree that Merkle has the best people and an excellent work environment. Merkle has more than doubled in size in the last three years, and any company growing... More

  3. "Acct Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Loved the group of people I worked with and a lot of fun experiences with events

    Cons

    Had a few people that worked from home a lot

    Advice to Management

    Give people more opportunities to grow!!!


  4. Helpful (4)

    "Stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Merkle full-time

    Pros

    - Work from home
    - Working with extremely talented people
    - Exciting and challenging work
    - Development

    Cons

    - Increasingly corporate-like structure (especially after the Dentsu acquisition)
    - Laughable pay increases
    - Absolutely no growth opportunities, despite responsibility increases and evolving roles
    - No office culture (the lack of culture is the culture)
    - Bad management

    Advice to Management

    Pay your employees what they're worth and breathe some life to the company culture.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time

    Pros

    I don't have anything negative to say about the company as a whole. There is great leadership, beautiful office, and unlimited PTO. I really felt management wanted me to be successful.

    Cons

    The company doesn't use project management software. I really liked working for this company but did not feel connected to the team I was working on or the client.

    Merkle Response

    Jul 14, 2017 – People Department

    Thanks for the great review! We agree that we want all our employees to have the opportunity to be successful and have a great career at Merkle. We appreciate your constructive feedback. These are... More


  6. Helpful (9)

    "Good Office Let Down By Critical Flaws"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEM Senior Analyst in Charlottesville, VA
    Current Employee - SEM Senior Analyst in Charlottesville, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    -free snacks & drinks, beer socials & other events
    -nice office environment
    -work life balance is decent
    -friendly, smart, & supportive colleagues

    Cons

    -work load can be unrealistic (too many accounts/analyst)
    -advancement is extremely slow, and compensation is woefully noncompetitive
    -feels like complaints from analysts aren't addressed. Management acknowledges them, but nothing gets done.
    -day to day work is often monotonous (less strategic thinking and innovation, and a lot more spreadsheet manipulation, mindless desk work)

    Advice to Management

    PAY YOUR EMPLOYEES MORE, stop making excuses for yourself and pitching your other 'value props'. cash talks.
    seek to address concerns and reasons for recent attrition to retain your top talent, instead of just replacing them with new college grads

    Merkle Response

    Jul 14, 2017 – People Department

    Thank you for writing a review. We’re glad to hear that you’re enjoying some of the great benefits Merkle offers, including a fun office culture, perks, great people, and work life balance. We... More


  7. Helpful (2)

    "Great place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Columbia, MD
    Current Employee - Senior Director in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 10 years)

    Pros

    I've been at Merkle for a very long time and have had the opportunity to learn new things and be involved with clients, support projects and hold different roles. If you are someone who can take charge of what you want this is the place for you

    Cons

    Each person has to learn how to weave working at Merkle into their lives - work at Merkle will demand all your attention if you let it.

    Advice to Management

    Keep your eye on all the new employees who are fresh out of college. They need to learn how to advocate for themselves and coaching from their managers and project leads is a great way to make that happen

    Merkle Response

    Jun 15, 2017 – People Department

    Thank you for taking to the time to write such as positive review! We appreciate the advice that you have given. We love hiring recent college graduates, and in order to better invest in their growth... More

  8. "Good starting job, but career opportunities limited."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEM Analyst in Charlottesville, VA
    Current Employee - SEM Analyst in Charlottesville, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Flexible schedule, great coworkers and management that is interested in your growth. Ability to gain experience in unique client facing analyst role.

    Cons

    Pay is lower than industry standards. Growth abilities limited by rigid promotion cycle and pay increases with promotion less than ideal.

    Merkle Response

    Jun 15, 2017 – People Department

    Thank you for sharing your review. We agree that our flexible work opportunities, the exceptional people we work with, and our culture all contribute to making a great place to work! Merkle promotes... More


  9. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    It is a fast paced, ever changing environment. The work is interesting. Some strong individuals on the roster. Culture foundation is solid.

    Cons

    Difficult to progress as quickly as folks like. Recently bought by DAN -- unclear what the long term future holds.

    Merkle Response

    Jun 15, 2017 – People Department

    Thank you for taking the time to write a review. We agree that Merkle is an exciting place that provides opportunities to work with incredibly smart people. We recognize that the DAN integration will... More


  10. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEM Analyst in Charlottesville, VA
    Former Employee - SEM Analyst in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time (More than a year)

    Pros

    Great place to learn, from managers to other analysts everyone was willing to help, plus the people are pretty great and enjoyable to be around

    Cons

    The pay was below average

    Merkle Response

    Jun 14, 2017 – People Department

    Thank you for taking the time to write a review. One of the perks of working for Merkle is our unique culture and the ability to work with some of the best and brightest people in the industry. We’re... More


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