MetricStream Reviews | Glassdoor

MetricStream Reviews

Updated October 22, 2018
367 reviews

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2.8
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Mikael Hagstroem
16 Ratings

367 Employee Reviews

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Pros
  • "Awesome Work Culture, Great work-life balance" (in 20 reviews)

  • "Work from home or remote location advantage" (in 10 reviews)

Cons
  • "Work life balance get impacted at times (this has become the case with many other companies too in today's world)" (in 60 reviews)

  • "No Work-life Balance in Metricstream" (in 30 reviews)

More Pros and Cons

  1. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetricStream full-time (More than a year)

    Pros

    Ample opportunity to experiment with new technology and learn new things.

    Cons

    Focus needed as MetricStream is trying to do too many things.

    MetricStream Response

    Aug 3, 2018 – Manager

    Thank you for your feedback.Wishing you successful career ahead.


  2. Helpful (1)

    "Adventures at MetricStream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MetricStream full-time (More than 5 years)

    Pros

    remote work, great benefits and overall compensation package, some great people there, great global exposure and experience, great cloud experience and exposure

    Cons

    lack of training! communication from leadership, lack of clear direction, lack of clear expectations, poor quality control on products, always putting out fires, never fixing issues, band-aid approach to all bugs, accounts and issues

    Advice to Management

    listen to your people! Spend time fixing things and learning from your past mistakes (lessons learned from every project or program or product release/customer feedback)

  3. "Changeagent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetricStream full-time

    Pros

    Committed new leadership team in place

    Cons

    Change takes time, some patience appropriate

    Advice to Management

    Keep focus on employee advancement

    MetricStream Response

    Aug 3, 2018 – Manager

    Thank you for the review. Have a successful career at MetricStream.


  4. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetricStream full-time

    Pros

    Vision of the Management Team and the GRC market opportunity

    Cons

    Tighten the sale commitments to customers

    Advice to Management

    Focus on voice of the employees globally

    MetricStream Response

    May 21, 2018 – Manager

    Thank you for the review. Wishing you successful career ahead.


  5. Helpful (3)

    "Rough Stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Palo Alto, CA
    Former Employee - Consultant in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetricStream full-time (More than a year)

    Pros

    Good industry and client experience.

    Cons

    Work + Life Balance is horrible.


  6. Helpful (1)

    "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer
    Former Employee - Technical Writer

    I worked at MetricStream full-time

    Pros

    A lot of actual writing to do, the experience fully equips you with the confidence to create 200+ pages guides under tight deadlines.
    Also, the big client names look great in your resume.

    Cons

    Lagging behind in incorporating new tools and standards. None of the latest documentations flavors are used - and some of them have been around quite a while - xml (DITA), html and markdown, in conjunction with github, jekyl/ slate, no DITA tools are used. No new trends or tools for online help are used. The writers are pigeon-holed into different teams - A suggestion - Give opportunities to the writers across different teams to try out API writing. To try out screencasts. Train them for it. Give them opportunities to create new templates in newer tools. (Oh wait, first get licenses for the newer tools). Unless that is done, you are just boring them with the same ol' workflow documentation in word and framemaker.

    Advice to Management

    See cons for suggestions. Don't restrict the "project writers" to stick to the same type of work. Expose them to what the api writers, training team and "product writers" are doing. The skill gap hits you hard when you are looking out for a new job and don't have the experience required in so-n-so tool or standard.


  7. Helpful (9)

    "Mismanaged, immature, inexperienced leadership on a fast declining company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Palo Alto, CA
    Current Employee - Senior Director in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetricStream full-time (More than 5 years)

    Pros

    Pay commensurate with tier 3 companies in similar industry.

    Cons

    Lots to detail unfortunately.
    - leadership has never run a company to growth nor profitability.
    - company although started in 1999 still claims it's a start-up.
    - make up, lip stick and nail polish on surface to hide a dirty pig which is the truth -- the management lies about everything from product, technology to revenues.
    - customer comes last for this company. The leadership will lie and sell product to the customer and then leave them in the dark with a non functional product that will require lots of stitches to make it work!
    - the company does not have a policy of caring for it's employees. to the contrary, there's very little trust and confidence entrusted in it's own employees. Every thing from expense reports to daily work is grilled to death. Sad but true!
    - very distasteful culture with little recognition for talent and employee contribution.
    - unethical practices unfortunately including fake stories and self promotion to the market, media, analysts who are often paid tons of monies to write positive reviews and rankings.
    - the company is way behind on technology, and keeping up with it's competition.
    - revenue goals have been missed quarter over quarter - leading to mass layoffs recently and continuing into 2018. Wouldn't be surprised if the company is put up for sale soon in 2018 or just goes belly up without future funding.
    - the company is run like a family business by the top management.
    - it is common practice for the top management to use abusive language and yell at employees.
    - very poor morale and the management cares too little about it.
    - employees are required to work 24 x 7 with the India Office running most of the development, and expectation is for the employee to be available on phone, emails even during vacations.
    - product quality is sub par with a very unstable, non functional product wit too many bugs.
    - customer and product support is zero.
    - would think twice, thrice before making a decision to join this down spiraling company.

    Advice to Management

    Let go. Go work for a real large software company and learn how to run a company! Please gain experience and maturity.

  8. Helpful (3)

    "Mismanaged company, no internal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MetricStream full-time

    Pros

    Work- Life balance is great

    Cons

    Lots of promises, little action.

    Advice to Management

    Listen to your employees, give them opportunities they deserve or you will continue to loose valuable employees


  9. "Director, Program/Engagement Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program/Engagement Manager in Chantilly, VA
    Former Employee - Program/Engagement Manager in Chantilly, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetricStream full-time (More than 3 years)

    Pros

    Flexible work schedule, work from home, top rated software, good teamwork

    Cons

    No 401k matching, focusing on India hires, project management in India

    MetricStream Response

    Nov 27, 2017 – Manager

    We value the concerns and opinions of MetricStream alumni, and we are committed to a diverse and talented workforce that is aligned to our cloud-centric business model. We have been widely endorsed... More


  10. "Very Good Domain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MetricStream full-time

    Pros

    Good Culture and professional growth

    Cons

    Lacks Vision and No Communication across organization

    Advice to Management

    No Visibility and lack of communication

    MetricStream Response

    Nov 27, 2017 – Manager

    We value the concerns and opinions of MetricStream employee, and we are committed to a diverse and talented workforce that is aligned to our cloud-centric business model. We have been widely endorsed... More


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