ModusLink Reviews | Glassdoor

ModusLink Reviews

Updated November 21, 2017
94 reviews

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2.3
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ModusLink CEO James R. Henderson
James R. Henderson
14 Ratings

94 Employee Reviews

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Pros
  • Great benefits and PTO/sick time (in 6 reviews)

  • Awesome benefits, tuition reimbursement, consistent paycheck, loved the people I worked with (in 3 reviews)

Cons
  • Overall, extremely poor company culture and upper management shows no intention of improving the visibly low company morale (in 6 reviews)

  • They do not value their employees at all (in 3 reviews)

More Pros and Cons

  1. "Data restoring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Bloomington, IN
    Former Employee - Warehouse Worker in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ModusLink full-time (Less than a year)

    Pros

    Liked the location and it was night shift and I found the work pretty interesting liked the overtime as I always do anywhere I work at

    Cons

    Not very good benefits and always having to do my night shift leaders work for him while he played around n didn't take his job seriously

    Advice to Management

    Not to bad but they lost pretty much all there work n there main building around here only have temp work I'm ready to find a place to stay at for the future with decent income n benefits


  2. "Terribly managed company- stay away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ModusLink full-time (Less than a year)

    Pros

    Good benefits (PTO, health insurance etc.)

    Cons

    High turnover rate, upper management is absolutely useless, they keep losing clients and are not able to secure new business. Hard working valuable employees keep getting laid off because of poor management. If I could give a zero for culture and values, I would.

    Advice to Management

    Work in teamwork, this has to be the worst company that I've ever worked at when it comes to teamwork. Nonexistent. Employees do not feel appreciated.

  3. "Volatile atmosphere and absence of teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ModusLink full-time (More than a year)

    Pros

    Benefits are really good. PTO and insurance mainly.

    Cons

    This company hosts a highly volatile environment to work in. People slamming fists on tables and yelling is not out of the ordinary. Overall, extremely poor company culture and upper management shows no intention of improving the visibly low company morale. Constant layoffs keeps everyone on toes wondering if they will have a job walking into the office every day - after a round of layoffs the phrase "that's the ModusLink way" circulates the building. There is no such thing as "positive encouragement" in this company but they love playing the blame game.

    Advice to Management

    Focus on morale. Departments are completely separate and teamwork is hardly preached and never practiced. Install a company culture that encourages teamwork.


  4. "Technical Support (GoPro)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Orem, UT
    Former Employee - Technical Support in Orem, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ModusLink full-time (More than a year)

    Pros

    -You get discounts on GoPro equipment

    Cons

    -Environment can get stressful when a large number of calls and emails come in.

    Advice to Management

    Allow for more upward movement.


  5. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Smyrna, TN
    Former Employee - Team Lead in Smyrna, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ModusLink (More than 3 years)

    Pros

    Good pay
    Ability to learn different manufacturing positions

    Cons

    No cons that I can recall

    Advice to Management

    Work on giving lower staff full 40 hrs.


  6. "Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ModusLink full-time

    Pros

    Awesome benefits, tuition reimbursement, consistent paycheck, loved the people I worked with.

    Cons

    Unable to advance, company had changes in leadership team on several occasions over the years. No performance or cost of living raise for several years.


  7. "Downward spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at ModusLink full-time

    Pros

    Pretty good cooperation across organizations, management of my org was capable and supportive, supports work-from-home

    Cons

    Last year they were losing customers and revenue, went through senior mgmt changes and a string of layoffs, leaving remaining employees overwhelmed.

  8. "Still Struggling"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ModusLink full-time (More than a year)

    Pros

    Caring individuals who work incredibly hard

    Cons

    A senior staff that struggles holding themselves accountable

    Advice to Management

    Actions speak louder than words


  9. Helpful (1)

    "Turnover = Unproductive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ModusLink full-time

    Pros

    I enjoyed the people that I worked with at ModusLink. Once the restructuring began, most of the old regime left for other companies.

    Cons

    Difficult to try and really make head way on sales and business development when the company is in flux.

    Advice to Management

    It's cheaper to keep your current employees happy then to have to hire an entirely new administrative team.


  10. Helpful (3)

    "Run far & fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Nashville, TN
    Former Employee - Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ModusLink full-time (More than 5 years)

    Pros

    Great Benefits - PTO, Sick Time....

    Cons

    They treat their employees horribly. They're current client base is shrinking by the week. Management team is more interested in each other then the business. HR is corrupt, self-serving, and completely ineffective.


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