MoneySolver Reviews
Updated Dec 9, 2022
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Found 202 of over 209 reviews
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Top Review Highlights by Sentiment
- "A portion of the sales floor is actually illiterate so there is really poor communication." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of MoneySolver and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Great all-around place to work!
Nov 4, 2022 - Resolution Consultant in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Positive & energetic atmosphere, friendly co-workers, and supportive management.
Cons
Technical and process changes happen often and are not always clearly understood by the entire department.
Continue readingThank you for your feedback. We are excited you enjoy working here. We will work to improve our process change communication, thanks for letting us know of your concern.
- Current Employee, more than 5 years★★★★★
Pros
Flexible work schedules Opportunities are everywhere Consistent challenges that promote growth Highly adaptable industry knowledge
Cons
We are here to help people by sticking with them through the rollercoaster that is debt. This means we are with them through the rough and with every win. It can be taxing at times.
Continue reading - Former Employee★★★★★
Pros
great please to work for
Cons
prepare to be a slave
Continue reading - Former Employee★★★★★
Pros
Managers with clear expectations who will help you grow into the position and learn the skills you need to earn bonus. Huge thanks to Brian Stevens who put in the extra effort to understand where I was weak and what to focus on to be great. Team atmosphere. Different departments working together to create the most efficient workflow for everyone. Management taking feedback on workflow process improvements. I ran a few tweaks of my job flow through my manager and he always took a stance of letting me do what worked instead of focusing on sticking to procedure for procedure's sake. I also got to watch our department make major shifts in workflow that Brian championed to make our daily lives easier while still getting it done.
Cons
Work from home availability is dependent what role you're in. Expect to earn your keep before you get it, But its nice that its on the table
Continue reading - Current Employee, less than 1 year★★★★★
Great Company, Great Manager, Other Departments Need Some Help
Jul 29, 2022 - Licensed Tax Professional in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Licensed Tax Professional manager, flexibility, support, work from home, equipment provided, benefits, unlimited PTO
Cons
Working with other departments is tenuous
Continue reading - Current Employee★★★★★
Pros
Fun environment. Plenty of opportunity to grow within! Love the fact that we helping our community and people resolve their tax needs. Feels like we're doing a really good thing here.
Cons
I wish we could help resolve everyone's issues in an instant but sometimes it doesn't work that way
MoneySolver Response
VP, Chief People Officer
Thank you for your feedback! Promoting from within is something we are very proud of. Thanks for living our vision of Partnering with everyday people to transform their financial futures.
- Current Employee, more than 3 years★★★★★
Best place to work in Jacksonville -
Jul 18, 2022 - Senior Consultant in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
When people say it is like family: It's true. I have been here for 3 years - and I've had nothing but support when family time is needed. Pay is great, if you are putting in the effort. WFH opportunity is a BIG PLUS. The work culture has improved tremendously since I first started
Cons
Communication between departments (they are trying). I would like to see more growth opportunities within the sales department( you are bale to move to different department).
Continue reading - Current Employee★★★★★
Pros
Flexible working times, understanding people, fun working environment.
Cons
no real cons. its work
MoneySolver Response
VP, Chief People Officer
Thank you for your feedback, we love that you enjoy working with us!
- Current Employee, more than 8 years★★★★★
Love Working Here!
Aug 24, 2022 - Anonymous Employee in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Fun environment. Plenty of opportunity to grow within! Love the fact that we helping our community and people resolve their tax needs. Feels like we're doing a really good thing here.
Cons
I wish we could resolve their cases overnight but it unfortunately doesn't work like that.
- Current Employee★★★★★
Pros
Flexible schedules, WFH opportunities, great employee benefits, 401k match, community service, solid training and development program, parental leave, bereavement leave that includes pets, secured parking garage, advancement opportunities, free food, beautiful offices, central location near restaurants and other businesses and much more!
Cons
Not a con for me but I know that some people can't handle fast pace environments or having to meet goals on a regular basis which is required to be successful in this business.
MoneySolver Reviews FAQs
MoneySolver has an overall rating of 4.0 out of 5, based on over 209 reviews left anonymously by employees. 73% of employees would recommend working at MoneySolver to a friend and 76% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.
73% of MoneySolver employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MoneySolver 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at MoneySolver to be career development, coworkers, benefits and the cons to be culture, management.
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VP, Chief People Officer