Morgans Hotel Group Reviews | Glassdoor

Morgans Hotel Group Reviews

Updated June 16, 2017
82 reviews

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3.0
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Jason T. Kalisman
8 Ratings

82 Employee Reviews

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Pros
  • Overall, Morgans Hotel Group was a good organization to work for (in 5 reviews)

  • associates get great benefits and discounts at all of their hotels (in 7 reviews)

Cons
  • Disconnect between corporate and property level employees (in 3 reviews)

  • Management is horrible, they do not appriceate when they have great works (in 2 reviews)

More Pros and Cons

  1. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Morgans Hotel Group full-time

    Pros

    the hotels are super amazing. attention to detail. associates get great benefits and discounts at all of their hotels. it used to be $75 per night anywhere in the world based on availability. you can transfer within the same company. They have a staging program/cross training that was fantastic.

    Cons

    can't think of it at the moment


  2. "First Hospitality Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time (More than 5 years)

    Pros

    Great colleagues
    Good salary and raises + bonus (if you are a top manager)
    Benefits including 401k and employee travel discounts (very generous)
    Can easily work yourself up the ladder if you work hard and retain your network

    Cons

    Long hours
    Disorganized
    Lots of OTA travelers

    Advice to Management

    Develop a mentor ship program to retain your good employees!

  3. "Honestly, the worst employer I have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in New York, NY
    Former Employee - Food and Beverage Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time

    Pros

    The company prefers and to promote from with-in first, before hiring from the outside. They aim to cross train their staff in other departments.

    Cons

    Management, working environment, working conditions, salary, service, products, operations, equipments, coworkers etc...

    Advice to Management

    Close the Hudson NYC Hotel, renovate it completely. The entire hotel needs improvement. Get rid of the old timers in Management and invest in a younger, intelligent and more qualified team. This is honestly, the worth employer I have worked for. Very unorganized & out dated operations.


  4. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager
    Former Employee - Front Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Morgans Hotel Group full-time (More than 5 years)

    Pros

    A blast every day

    Cons

    Poor financial performance and downturn


  5. "Not the best"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Morgans Hotel Group full-time

    Pros

    Free lunch everyday from local delivery

    Cons

    Low pay for the work done


  6. "Great Company, lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Weehawken, NJ
    Former Employee - Executive Assistant in Weehawken, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Morgans Hotel Group (Corporate HDQ) have a "Start-up" style of structure, where all departments collaborate intrinsically together. It has nice perks and great benefits package.

    Cons

    Lack of leadership, lack of CEO, and direction, although this seems bound to change now that the company has been acquired by SBE, and it will have a new CEO

    Advice to Management

    Provide solid leadership towards success


  7. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook

    Pros

    Excellent Compensation and Benefits. A very friendly, positive and family environment overall between all employees, which include the Leadership team.
    They care about the employees at all levels. Global Company.

    Cons

    No Cons. A Great company to work for.

  8. "Roundsman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time

    Pros

    Great pay, great benefits.. Good vacation time

    Cons

    Not enough clear communication, he said / she said attitude. . Ability to transfer is terrible. ..

    Advice to Management

    Be more Transparent before the take over.. Honesty to your staff..


  9. "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Manager in New York, NY
    Former Employee - Hotel Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group (More than 3 years)

    Pros

    Beautiful Hotels that are unlike anything else

    Cons

    a shadow of its former self

    Advice to Management

    Stop managing by ego


  10. "Stale, Dated, and underutilized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Co-workers are very friendly and helpful.

    Cons

    A real divide amongst departments like no other hotel I've been with. There is no communication-often times it feels like they are separate companies (i.e. sales, front office, HR, food and bev all seem to work separately not together) They seem to use the "work for us now as a lower position and we'll move you up in 6 months"trick with everyone when hiring. Most people don't move up at all, others it takes years. They expect you to take a step sideways or even back for them and they won't keep up their end of the bargain.

    Mid Level Management is horrible. They are not active on the floor and most are not approachable. Because of the purchase many things property level have slowed down-computers are dated, supplies are always running low. Back of house is absolutely disgusting.

    Advice to Management

    It could be possible to salvage your hotels, but you need to rebuild your culture. Make sure you follow through with your promises (especially those on paper) and unify your properties.


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