Morgans Hotel Group Reviews | Glassdoor

Morgans Hotel Group Reviews

Updated April 13, 2017
81 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Jason T. Kalisman
8 Ratings

81 Employee Reviews

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Pros
  • Great benefits for working for Morgans Hotel Group (in 6 reviews)

  • Fun work environment with great people (in 4 reviews)

Cons
  • Horrible upper management at hotel and corporate office (in 5 reviews)

  • Some people working on Upper Management positions that had no idea fo fwhat they were doing and worse no one seemed to care (in 3 reviews)

More Pros and Cons

  1. "Great Company, lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Weehawken, NJ
    Former Employee - Executive Assistant in Weehawken, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Morgans Hotel Group (Corporate HDQ) have a "Start-up" style of structure, where all departments collaborate intrinsically together. It has nice perks and great benefits package.

    Cons

    Lack of leadership, lack of CEO, and direction, although this seems bound to change now that the company has been acquired by SBE, and it will have a new CEO

    Advice to Management

    Provide solid leadership towards success


  2. "Honestly, the worst employer I have worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in New York, NY
    Former Employee - Food and Beverage Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time

    Pros

    The company prefers and to promote from with-in first, before hiring from the outside. They aim to cross train their staff in other departments.

    Cons

    Management, working environment, working conditions, salary, service, products, operations, equipments, coworkers etc...

    Advice to Management

    Close the Hudson NYC Hotel, renovate it completely. The entire hotel needs improvement. Get rid of the old timers in Management and invest in a younger, intelligent and more qualified team. This is honestly, the worth employer I have worked for. Very unorganized & out dated operations.


  3. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook

    Pros

    Excellent Compensation and Benefits. A very friendly, positive and family environment overall between all employees, which include the Leadership team.
    They care about the employees at all levels. Global Company.

    Cons

    No Cons. A Great company to work for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Manager in New York, NY
    Former Employee - Hotel Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group (More than 3 years)

    Pros

    Beautiful Hotels that are unlike anything else

    Cons

    a shadow of its former self

    Advice to Management

    Stop managing by ego


  6. "Uniform attendant"

    Star Star Star Star Star
    Former Employee - California in Los Angeles, CA
    Former Employee - California in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Morgans Hotel Group full-time (More than 5 years)

    Pros

    I like to work there

    Cons

    The pay is low and the insurance is expensive


  7. "Always in transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I worked at Morgans Hotel Group full-time (More than 8 years)

    Pros

    A sometimes fun work environment in a stylish atmosphere

    Cons

    The company is constantly in transition in regards to it's leadership and goals.

    Advice to Management

    Find a board, find solid, stable, executive leadership, remember your core values and live by them rather than filling training time for the sake of it.


  8. "When the premise is good and the result is bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Struggle to think of any. Salary was better than market average

    Cons

    Rudderless ship
    Overpromoted Corporate Employees out of their depth.
    Head office unable to take constructive feedback (on anything)
    Poor communication
    Multi directional strategies all going nowhere
    Turnover at senior level ridiculous. Removal of Sales, HR, Operations, etc.
    Hotels left to their own defenses.
    Poor senior leadership

    Advice to Management

    Sell as quickly as possible. That way your existing employees may hopefully end up working for someone who actually cares about them.


  9. "Best Company I've worked for yet!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Miami, FL
    Former Employee - Bartender in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time

    Pros

    Morgans treats their employees really well, management has it together and knows how to boost moral. Overall one of the best companies I've been with.

    Cons

    Communication between management was poor


  10. "Horribly unorganized and bad initiation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Hollywood, CA
    Current Employee - Barista in Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The food and tips, conversation

    Cons

    An unnecessary amount of various pretentious floor managers and office staff. Egos flandering about, silly rules (no bar towel on belt, hauling the coffee grinders to and from storage every day, no taste testing espresso etc.)

    Advice to Management

    Cut down on management, treat employees a little better, pay non white people real wages.


  11. "Bar Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Director/Bar Operations Manager in West Hollywood, CA
    Former Employee - Purchasing Director/Bar Operations Manager in West Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Fun place to work, great hiring process for hourly employees, decent perks at hotels

    Cons

    Incompetent hiring for upper management, lack of direction, failing company, lots of corporate turn over


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