Moz Reviews

Updated May 23, 2022

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Found 84 of over 92 reviews

3.5
35%
Recommend to a Friend
76%
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Moz CEO Sarah Bird (no image)
Sarah Bird
55 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Good company

    Mar 31, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Definitely cares about their employees

    Cons

    Struggling with attrition after being acquired. But no shocking issues. Just happens.

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  2. 1.0
    Former Employee, more than 3 years

    "Leadership" should have let this place go under instead of getting acquired for the lowest price.

    Mar 8, 2022 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Truly some of the best people you'll ever work with. But they're leaving in truck loads for better opportunities.

    Cons

    You'll just be treading water in high stress conditions regardless of what your position is. If you're in engineering or product your life will be spent putting out bugs. Or waiting idle for a new feature to be released every 2 years or so. If you're in a customer facing role you'll be dealing with the angry customers leaving for the bugs, outages and idle product. If you're in a people role than you're too under staffed to do anything but paperwork. And if you raise concerns about any of this you're viewed as the stick in the mud and told to understand why there's sharp objects in the sand box. There's also no material reason to work here. The benefits are seriously terrible. The most reasonable health plan is $170 per month of employee cost. The others are reasonable cost but with either shady coverage or minimum $1,500 deductibles (for a PPO!). Any bonuses or "fringe" benefits are also non-existent besides allergy friendly cookies at the holidays. Meanwhile their salaries are falling behind the market. My manager also told me 3 times within a few months that nights and weekends are to be expected. So if you're looking for a challenge or material benefits and comp, keep moving. Which doesn't really leave much to be desired as a work place.

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    8 people found this review helpful
  3. 3.0
    Current Employee, more than 1 year

    Very rapidly going downhill

    Nov 12, 2021 - Senior Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Corporate culture is amazing, with a lot of compassion, mutual support, a great diversity program (for the most part), and a bias towards doing right by employees above all else.

    Cons

    Recent acquisition by J2/Ziff-Davis has shown how much was lying in wait. The company had been struggling financially for some time but we were always told things were okay, and then this sudden acquisition upended pretty much everything. As a result, our benefits package has been massively hurt, and the new owners are trying to use propaganda to keep us feeling better about it, but we're hemorrhaging talent anyway. Even in the time leading up to that, there was an over-fixation on migrating to AWS rather than improving the product, and I always get the feeling that nobody really knows how anything works. Lots of lip service is paid to documentation and testing but very little actually exists, especially in business-critical services. Upper management pays a lot of lip service to TAGFEE, but the Transparency and Accountability stuff is sorely lacking, especially when it comes to communicating with everyone about the buyout and the business as a whole. Some of the DEI aspects are also pretty awful for people who are neurodivergent, and the usual "devops"-style of service support is unsustainable especially for people with various neurodivergences (such as ADHD and anxiety disorder) but this is seen as a non-negotiable part of all engineering job functions.

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    9 people found this review helpful
  4. 2.0
    Former Employee, more than 3 years

    Take the other offer if you have one

    Aug 17, 2021 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture was strong, but leaned heavily towards a "do-nothing" attitude. Benefits used to be quite strong, but all of that's uncertain with the acquisition by J2 Global.

    Cons

    If you're in tech, don't go here. Moz was recently acquired via a fire sale. A large conglomerate (J2 Global) bought Moz for it's brand name: that's it. Nobody who had shares issued to them since 2015 made a single cent in their options. The future is bleak if you want to build a career in tech at Moz. Attrition in engineering specifically is insane since the acquisition - out of ~ 65 people in engineering, more than 10 have left, including the CTO. The new owners don't really care about building industry leading software, and the folks who ran the place into the ground over the last 6 years don't either. If you're getting a developer job you're signing up for a lot of "ra-ra" and not much actual challenge.

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    13 people found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Great place to work with a strong engineering culture

    Mar 16, 2021 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The culture is amazing. The people who work here want to work here. - Good work-life balance contributes to the item above. - You have the option of being fully remote without feeling left out since there are a lot of company-wide and team events. - The actions taken by management during Covid and other setbacks are more than just soft words, but actionable items like monthly "breather" days off, or expanded use of our 3k vacation fund on household items. - Genuine push for diversity and inclusion and numbers to back it up. - Systems in place to make sure software systems grow in an intentional way. Architecture reviews, time dedicated to tech debt, and code reviews have recently become standardized. - Along the above point, standardizations across the engineering org have emerged headed by a rotation of lead developers that makes life easier. - Consistent Node.js / Terraform backend codebases and reusable modules remove a lot of code golf and helps to streamline understanding / make changes to our many backend services.

    Cons

    - 401k. The over-time vesting and the matching % could be better.

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  6. 3.0
    Current Employee

    Losing talent

    Aug 21, 2021 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Moz owns significant technology that can be put to competitive use. They have a supportive culture that cares about the well-being of its people.

    Cons

    The company is losing talent quickly due to burning people out on AWS and not focusing enough by staying on top technologically.

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    8 people found this review helpful
  7. 1.0
    Former Employee

    Going downhill fast

    Oct 6, 2021 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most people were great to work with.

    Cons

    - poor management on all levels - performative diversity program - acquired by giant company who will destroy the benefits that were any good - inability and lack of desire to support employees during the unprecedented hardship of the pandemic (one free day off every month wasn't what we needed) - unrealistic expectations of employees to pick up the slack from years of running the company into the ground

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    9 people found this review helpful
  8. 5.0
    Current Employee

    Good Company

    Aug 24, 2021 - SEO Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Professional High salary Big project Top SEO company Many customers

    Cons

    High pressure Overtime work Tight deadline Stress Low bonus

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  9. 2.0
    Former Employee, more than 1 year

    Company doesn't like Sales

    Sep 23, 2021 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company offers great benefits, including actually paying travel expenses for vacation.

    Cons

    The leadership struggles to align on vision and execute.

    5 people found this review helpful
  10. 4.0
    Former Employee, more than 3 years

    Gained useful management experience, but the Customer Success Team lacked longterm vision/guidance

    Aug 12, 2020 - Onboarding Specialist Team Lead in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Company culture and great colleagues to work with every day - Career coaching for everyone + well-instructed diversity and life-skills workshops - Paid vacation benefits - Promoting within teams (in my experience) - Good and reasonable customer base to interact with

    Cons

    - Not well-executed company acquisition - There was not very much top-down guidance/vision or resources in future planning for the relatively new Onboarding Specialist team. Within less than two years, I moved between having five different managers - As a result, layoffs on the Customer Success Team occurred due to the lack experience managing a Customer Success Division - Lack of clear and transparent communication between teams/lack of visible collaboration in regards to tracking work, leading sometimes to duplicated efforts and wasted time

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    2 people found this review helpful
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Moz Reviews FAQs

Moz has an overall rating of 3.5 out of 5, based on over 92 reviews left anonymously by employees. 35% of employees would recommend working at Moz to a friend and 25% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Moz employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Moz. This rating has decreased by -19% over the last 12 months.

35% of Moz employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Moz 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Moz to be career development, culture, benefits and the cons to be senior leadership, management.

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