Moz Reviews | Glassdoor

Moz Reviews

Updated Jun 3, 2019

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Found 53 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
71%
Approve of CEO
Sarah Bird
36 Ratings
Pros
  • "Work/life balance is encouraged(in 13 reviews)

  • "The company values (TAGFEE) are a solid set of ideals to strive towards(in 10 reviews)

Cons
  • "TAGFEE got perverted to mean don't offend anyone ever(in 4 reviews)

  • "Moz's core business is shrinking fast and no amount of 'focus', 'reorganization to ensure better alignment' etc is going to help(in 3 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great culture and people, lots of opportunity, lots of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Moz full-time for more than 5 years

    Pros

    Based around core values like authenticity, generosity, and empathy, the culture at Moz is fantastic. The people truly care about one another, and want each other to succeed. This is especially true of senior management. Salaries are competitive, benefits are really wonderful (vacation expense reimbursement and professional coaching, e.g.), and there's lots of room/encouragement to grow as an employee. Moz has also matured...

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    Cons

    The last few years have brought a ton of change at Moz, including in strategy and senior leadership. It'd be a difficult place for those who aren't comfortable in an environment where strategic direction regularly shifts. In addition, all that change has often made it difficult for the company to function as a cohesive whole; quite a lot of time is spent revisiting planning and procedures. I do think that's a temporary...

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    Moz2019-01-05
  2. Helpful (3)

    "Working at Moz feels like career purgatory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Moz full-time for more than a year

    Pros

    Decent pay, nice benefits, pleasant coworkers.

    Cons

    As a VC-funded company, Moz basically needs to either IPO or be acquired. Unfortunately, the company has been stagnant for years, and neither outcome is likely at this point. Instead, they just keep stumbling along, trying to find some magic switch they can flip that will suddenly turn on the growth that has been lacking for so long. Management seems to be getting more desperate, and as part of their strategy to either...

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    Advice to Management

    Either figure out how to aggressively grow the business, or get out of the way so the board can hire someone who can.

    Moz2019-05-22
  3. Helpful (2)

    "Great as a workplace, concerning as a business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Moz full-time for more than a year

    Pros

    Moz takes great care of its people, with fair salaries and fantastic perks. The office environment is great, and the culture that's been built is extremely strong. Most of my coworkers were great people that I'd happily be friends with outside of work. This could be seen as a pro or a con, depending on what you're looking for out of work, but there's basically no consequences for failure or mistakes, and Moz (accurately)...

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    Cons

    For a company that's been around for 15 years, it still feels really startup-y at times, in concerning ways. For example, they still know next to nothing about who is using their product or in what ways, yet they're making business decisions about tackling certain market segments without even understanding said segments at an actionable level. The company is customer-friendly to a point that is actually detrimental...

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    Advice to Management

    The culture is strong - but employee tenure isn't the same thing as effectiveness, and activity is not the same thing as accomplishment. Management needs to take a hard look which mid-level managers can actually perform and which are legacy employees who seem to be around simply because others like them. E-team's vague business direction assumes/implies that employees can, and are willing to, act in an environment...

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    Moz2019-03-29
  4. Helpful (3)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Moz full-time

    Pros

    Great environment, nice people, free drinks.

    Cons

    Lack of vision, company need to pivot.

    Moz2018-09-18
  5. Helpful (1)

    "Nice People but Anemic Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Moz full-time

    Pros

    People are friendly and nice. Management seems to care about employees. Really good benefits. Lots of fun company activities. Dogs in the office!

    Cons

    Company is barely growing and most employees seem content with its anemic growth. Great lifestyle company, but if you are ambitious it might not be the right fit for you.

    Moz2017-12-28
  6. Helpful (7)

    "If you're OK being on the B Team, it's fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Moz full-time for more than a year

    Pros

    Generous benefits, including 4 months fully paid parental leave and paid-paid vacation ($3k/year stipend to spend on vacation) Live values of TAGFEE They do care about employees, and there's great work/life balance. It was rare to work more than 40 hours/week.

    Cons

    The culture is a bit click-y; lots of socializing / romantic relationships between staff outside of work. Feels like high school at times. The product hasn't been best-in-class in a long time; not enough innovation to improve it or introduce newer, better ones. They don't part ways with poor performers fast enough. I have worked for companies where it feels like you're on the A Team ... this feels like being on the...

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    Advice to Management

    Be braver in making tough decisions. The 30% staff layoffs in 2016 were a step in the right direction (although, it was clear you made cuts based on salaries/titles and not on performance ... you should've used it as an opportunity to keep some of your A-players while exiting some of your B-players). You also need to take a hard look at who should (and shouldn't) remain on the E-team.

    Moz2017-12-21

    Moz Response

    January 3, 2018VP of HR

    We appreciate you sharing your feedback and -- of course -- we wish you felt differently about your experience at Moz. We take a lot of pride in attracting and growing high caliber talent. Our people differentiate us and keep our brand strong in a growing and competitive field. ...

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  7. Helpful (4)

    "Great people, benefits, and opportunities to contribute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moz full-time for more than 5 years

    Pros

    - Mozzers want to see each other succeed and want to help and contribute wherever they can - Benefits are very good and flexible work schedules are encouraged - Leaders / managers genuinely care about the well being of employees - Opportunities to work on new technologies and try out new ideas

    Cons

    - Teams tend to have their own processes and technology stacks which makes cross team communication and planning difficult - revenue growth is just 'ok'; would love to see that start growing in leaps and bounds rather that inches - decisions around goals and directions can be a painfully slow process

    Advice to Management

    - Continue focusing on the few key goals, and don't go back to trying to do everything at the same time - Communicate goals and direction more often and with more detail - Keep the great benefits

    Moz2017-10-30
  8. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moz full-time for more than 3 years

    Pros

    -Best culture & benefits that I've ever had and experienced. -A lot of the leadership is new which has brought some well needed fresh perspective to the company. A lot of new hires have also added to this fresh new wealth of outside expertise. *hint hint* This can be your time to shine. -We've really turned things around since they layoffs. We're cash flow positive, more responsible and the culture is finally back....

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    Cons

    -Small company , so moving up can take a while. -There's just a very select few rotten apples stuck in how things were pre-layoffs who really just need to move on or leave. They clearly only ever worked here for the wrong reasons.

    Advice to Management

    Keep up the positive momentum.

    Moz2017-11-04
  9. Helpful (1)

    "Sincere company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Search Scientist in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moz full-time for more than a year

    Pros

    Smart folks who care about their work product and each other. Great benefits and great people.

    Cons

    Tough industry competing with international community.

    Advice to Management

    Eyes on the prize.

    Moz2017-07-13
  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Moz

    Pros

    Moz is a great place to work. Amazing company, great people and an awesome culture. I'd definitely recommend it to someone else.

    Cons

    None that I can think of.

    Moz2017-05-22
Found 53 reviews