Moz Reviews

Pros

Truly some of the best people you'll ever work with. But they're leaving in truck loads for better opportunities.

Cons

You'll just be treading water in high stress conditions regardless of what your position is. If you're in engineering or product your life will be spent putting out bugs. Or waiting idle for a new feature to be released every 2 years or so. If you're in a customer facing role you'll be dealing with the angry customers leaving for the bugs, outages and idle product. If you're in a people role than you're too under staffed to do anything but paperwork. And if you raise concerns about any of this you're viewed as the stick in the mud and told to understand why there's sharp objects in the sand box. There's also no material reason to work here. The benefits are seriously terrible. The most reasonable health plan is $170 per month of employee cost. The others are reasonable cost but with either shady coverage or minimum $1,500 deductibles (for a PPO!). Any bonuses or "fringe" benefits are also non-existent besides allergy friendly cookies at the holidays. Meanwhile their salaries are falling behind the market. My manager also told me 3 times within a few months that nights and weekends are to be expected. So if you're looking for a challenge or material benefits and comp, keep moving. Which doesn't really leave much to be desired as a work place.

Pros

Corporate culture is amazing, with a lot of compassion, mutual support, a great diversity program (for the most part), and a bias towards doing right by employees above all else.

Cons

Recent acquisition by J2/Ziff-Davis has shown how much was lying in wait. The company had been struggling financially for some time but we were always told things were okay, and then this sudden acquisition upended pretty much everything. As a result, our benefits package has been massively hurt, and the new owners are trying to use propaganda to keep us feeling better about it, but we're hemorrhaging talent anyway. Even in the time leading up to that, there was an over-fixation on migrating to AWS rather than improving the product, and I always get the feeling that nobody really knows how anything works. Lots of lip service is paid to documentation and testing but very little actually exists, especially in business-critical services. Upper management pays a lot of lip service to TAGFEE, but the Transparency and Accountability stuff is sorely lacking, especially when it comes to communicating with everyone about the buyout and the business as a whole. Some of the DEI aspects are also pretty awful for people who are neurodivergent, and the usual "devops"-style of service support is unsustainable especially for people with various neurodivergences (such as ADHD and anxiety disorder) but this is seen as a non-negotiable part of all engineering job functions.

Pros

Culture was strong, but leaned heavily towards a "do-nothing" attitude. Benefits used to be quite strong, but all of that's uncertain with the acquisition by J2 Global.

Cons

If you're in tech, don't go here. Moz was recently acquired via a fire sale. A large conglomerate (J2 Global) bought Moz for it's brand name: that's it. Nobody who had shares issued to them since 2015 made a single cent in their options. The future is bleak if you want to build a career in tech at Moz. Attrition in engineering specifically is insane since the acquisition - out of ~ 65 people in engineering, more than 10 have left, including the CTO. The new owners don't really care about building industry leading software, and the folks who ran the place into the ground over the last 6 years don't either. If you're getting a developer job you're signing up for a lot of "ra-ra" and not much actual challenge.

Pros

Moz owns significant technology that can be put to competitive use. They have a supportive culture that cares about the well-being of its people.

Cons

The company is losing talent quickly due to burning people out on AWS and not focusing enough by staying on top technologically.

Pros

Most people were great to work with.

Cons

- poor management on all levels - performative diversity program - acquired by giant company who will destroy the benefits that were any good - inability and lack of desire to support employees during the unprecedented hardship of the pandemic (one free day off every month wasn't what we needed) - unrealistic expectations of employees to pick up the slack from years of running the company into the ground

Pros

- Company culture and great colleagues to work with every day - Career coaching for everyone + well-instructed diversity and life-skills workshops - Paid vacation benefits - Promoting within teams (in my experience) - Good and reasonable customer base to interact with

Cons

- Not well-executed company acquisition - There was not very much top-down guidance/vision or resources in future planning for the relatively new Onboarding Specialist team. Within less than two years, I moved between having five different managers - As a result, layoffs on the Customer Success Team occurred due to the lack experience managing a Customer Success Division - Lack of clear and transparent communication between teams/lack of visible collaboration in regards to tracking work, leading sometimes to duplicated efforts and wasted time