Pros
Career growth opportunities Leadership within my business unit Remote work and autonomy
Cons
Internal systems are not cohesive. It would be better if we had less systems and more uniform procedures. Very chaotic. Feels like everyone is frantic and just trying to please the customer, but not working with one another very well, and this results in bad delivery. New roles are created without being fully defined. People are not always clear what they're responsible for. Responsibilities can randomly get added to your plate, and without proper training or communication. Causes confusion and additional chaos. Burnout is rampant. Many people are stressed and spread thin. Morale seems low. Work-life balance is non-existent, unless you want to fall behind on your large workload. Overall, role confusion and burnout has led to duplicated work, missed handoffs, and poor client outcomes.
