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Netsmart Reviews

Updated Nov 21, 2021

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Found 400 of over 424 reviews

3.5
61%
Recommend to a Friend
67%
Approve of CEO
Netsmart CEO Michael Valentine (no image)
Michael Valentine
240 Ratings
Pros
  • "Care about associates, good benefits, good management, great career growth, good training(in 21 reviews)

  • "Great people, good company focus, people love to help you learn(in 16 reviews)

  • Cons
  • "Bad work life balance even when not travelling(in 21 reviews)

  • "VPs and executives come from Cerner and protect themselves while everyone else is at risk of loosing their job(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Netsmart and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Review

      Nov 4, 2021 - Solution Support Representative in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun environment and lenient people

      Cons

      Some teams are dying and some are thriving. Looks at only top teams for impact on the company and not the little teams.

      Continue reading
      1 person found this review helpful
    2. 4.0
      Former Employee, less than 1 year

      Possibly Good, Possibly Bad, it Depends

      Sep 5, 2021 - Software Engineer in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great pay -Great benefits -Great team leads and managements (they go to bat for their teams and work to make their jobs easier) -Great work life balance (no overtime or death marches)

      Cons

      -Corporate is not a fan of remote work and that bleeds down into managements attitude towards it -If you want a raise you are going to have to transfer to another job within the company -Due to high-ish turnover there are cliques made up of the employees that do stick around; don't expect to become part of those cliques unless you are there for quite some time. This will kind of make you and the other new people feel like outsiders -Depending on who your mentor is and what team you are on this job can range from a 2 star to a 4 star

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      5 people found this review helpful
    3. 4.0
      Current Employee, less than 1 year

      Fantastic place to start your career in technology

      Nov 6, 2021 - Delivery Solutions Analyst in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros- Solid staring pay, very good benefits, normal working hours and very understanding peers

      Cons

      Cons-Slow on certain days and can be a bit boring to those not into technology as much

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    4. 2.0
      Current Employee

      Some good, some bad. Struggling since COVID

      Nov 5, 2021 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good 401k match. Good learning experience for new software devs. Engineering team leads and architects care about their team.

      Cons

      Engineering retention is worrysome. Lots of senior and above developers have left over the last year. Some teams have nearly been wiped out. Recent change from accrued PTO to flex time off means no payout upon departure. Increasing off hours engineering support threatens work life balance for some teams more than others.

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      2 people found this review helpful
    5. 1.0
      Former Employee, more than 3 years

      Four years of my life for this org, now blacklisted.

      Oct 13, 2021 - Network Engineer in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's a pretty easy gig.

      Cons

      The role is unchallenging and you are intentionally siloed into a role that decreases your career opportunities. I exceeded my teammates and put in extra hours and effort for four years at this org, only to be rewarded with the same job title as an entry level technician, while other lesser performing members are provided disproportionate bonuses and promotions. The effort you expend is completely unappreciated and you will be undermined for trying to provide quality solutions. I was reassigned managers and the lady didn't even have a conversation with me for over 9 months. This place doesn't care about their clients and cares even less about their associates.

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      3 people found this review helpful
    6. 3.0
      Current Employee, more than 1 year

      Great Benefits, Uncaring Management

      Nov 21, 2021 - Anonymous Employee in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job variety, Technology, Building, Co-workers, Product

      Cons

      Management, Work/Life Balance, Unflexible, Promoting unqualified managers

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    7. 4.0
      Current Employee, more than 1 year

      Not a bad place to work

      Oct 19, 2021 - Solution Support Analyst II in Great River, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture, co-workers, events, interesting work, PTO

      Cons

      Pay is lower than is should be for a company this size. And the benefits cost more than they should

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      1 person found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      Good job with good effects

      Jul 23, 2021 - L1 IT Service Desk Analyst in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You provide IT support to the medical community who don't know anything about computers. Hardly anyone is rude. Most staff you support are very professional. Rewarding if you care about that. If you work hard management doesn't babysit you and leaves you alone.

      Cons

      "Work hard" is nebulous and is opinion based. Documentation needs an overhaul, lots of tribal knowledge. Don't expect to be promoted out of the help desk without a good degree/advanced cert. You can rise through the helpdesk ranks though. Most management is either new or very overworked leading to a slight lack of leadership, and Upper Management doesn't seem interested in investing in expanding.

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      1 person found this review helpful
    9. 3.0
      Current Employee

      Great culture

      Nov 17, 2021 - Client Alignment Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong client relationships with complex business lines. Work is interesting and solutions are solid.

      Cons

      Too many clients on book of business to give quality strategic partnership.

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    10. 4.0
      Current Employee, more than 8 years

      Write your own story...make it a good one.

      Aug 25, 2021 - Director in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, good mission, driven leadership team. Great for people who look for opportunities to have an impact and deliver results.

      Cons

      Top talent retention. Lack of cohesiveness and strategic alignment across team. Unplanned work and fire drills can impact work/life balance.

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