New Look Reviews | Glassdoor

New Look Reviews

Updated August 9, 2018
442 reviews

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2.9
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Alistair McGeorge
11 Ratings

442 Employee Reviews

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Pros
Cons
  • "However, anytime you needed time off, it was a struggle - despite being on a 4 hour contract" (in 16 reviews)

  • "Work life balance doesn't really exist" (in 13 reviews)

More Pros and Cons

  1. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Mobile, AL
    Former Employee - Store Manager in Mobile, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Look (More than a year)

    Pros

    New challenges and experiences with professional company where the performance in retail management

    Cons

    Need to understand the required information

    Advice to Management

    Training programs


  2. Helpful (1)

    "Not bad for a student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Approves of CEO

    I have been working at New Look part-time (More than a year)

    Pros

    discount used to be 50% off everything except sale and concessions but now it has gone down to 40% which is still quite good, but 50 was better obviously. because the rota is never set in stone you are able to let management know if you cannot make a shift which they will then probably ask you to find someone to cover it but if not they are usually understanding

    Cons

    They will post the rota and say "it may change" well what's the point of posting it then? How can anyone make plans if they don't know what hours they're working until sometimes 2 days before...if you're looking to work a lot of hours this is not the place to go as sometimes you will only get 4-8 hours a week.

  3. "Nice environment & culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job rotation kept things interesting and the management staff were great.

    Cons

    I was signed to a 4 hour contract but was working over 25 hours per week.


  4. "Sales Advisor for an amazing brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New Look part-time

    Pros

    Great culture and management, really good pay for a part time role, lots of incentives to perform well, targets basically made themselves, cliquey culture isn’t really a thing as managers act professional

    Cons

    No real customer service training, staff never given a lot to do often left standing around not knowing

    Advice to Management

    Focus more on the customer to maximise profits and staff retention


  5. "Merchandining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Look full-time

    Pros

    Great culture, fun and hard working
    Great opportunities - always promote internally before externally
    Team spirit - everyone works together to solve the problem

    Cons

    Director population don't work well as a team
    Communication an issue
    Can be unorganised

    Advice to Management

    Get those directors working together as a team


  6. "Can be fun, great for students interested in fashion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New Look part-time

    Pros

    Great Staff Discount

    Cons

    Work life balance doesn't really exist


  7. "Admin Assitant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Look full-time

    Pros

    Great place to work, fun

    Cons

    Team work needs to be improved

  8. "Sales Assistnat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Hinckley, England (UK)
    Former Employee - Sales Assistant in Hinckley, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Look full-time (More than a year)

    Pros

    Amazing team, good pay, lovely shop and good benefits

    Cons

    not enough development opportunities to have as a career

    Advice to Management

    recognize high achievers


  9. "New look"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Look part-time

    Pros

    staff discount, nice boss etc

    Cons

    none that i can think of


  10. "Fantastic place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Level Wholesale Product Assistant in London, England (UK)
    Current Employee - Entry Level Wholesale Product Assistant in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New Look full-time (More than a year)

    Pros

    Fantastic culture, great people, fab vibe.

    Cons

    Benefits for employees have been slashed first and heavily since financial restraints

    Advice to Management

    Management need to return off maternity leave with a refreshed attitude and pay attention to high staff turnover more in depth - fashion industry is not an excuse.


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