New Look Reviews

Updated Jul 10, 2020

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3.4
56%
Recommend to a Friend
75%
Approve of CEO
New Look Executive Chairman Alistair McGeorge (no image)
Alistair McGeorge
92 Ratings
Pros
  • "Good staff discount provided after passing probation period (usually about 8 weeks)(in 129 reviews)

  • "Pros: 50% discount on all new look clothing(in 80 reviews)

Cons
  • "Literally said that rotas were final and that health issues are not an acceptable reason to alter them(in 41 reviews)

  • "Long hours sometimes, but good overall(in 35 reviews)

More Pros and Cons
  1. "Store manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in Mobile, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Look for more than a year

    Pros

    New challenges and experiences with professional company where the performance in retail management

    Cons

    Need to understand the required information

    Continue reading
  2. "Sales assistant"

    3.0
    Former Employee - Anonymous Employee 

    I worked at New Look part-time

    Pros

    Really enjoyed it, people are all very friendly

    Cons

    Management can be unfair sometimes

    New Look Response

    December 17, 2018

    Hello, sorry that you are no longer a part of our New Look family, it sounds like you had some friendly colleagues! We really appreciate you taking the time to shout about all the great experiences you’ve had at New Look.

  3. Helpful (1)

    "Not bad for a student job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Approves of CEO

    I have been working at New Look part-time for more than a year

    Pros

    discount used to be 50% off everything except sale and concessions but now it has gone down to 40% which is still quite good, but 50 was better obviously. because the rota is never set in stone you are able to let management know if you cannot make a shift which they will then probably ask you to find someone to cover it but if not they are usually understanding

    Cons

    They will post the rota and say "it may change" well what's the point of posting it then? How can anyone make plans if they don't know what hours they're working until sometimes 2 days before...if you're looking to work a lot of hours this is not the place to go as sometimes you will only get 4-8 hours a week.

  4. "Nice environment & culture"

    4.0
     

    I worked at New Look

    Pros

    Job rotation kept things interesting and the management staff were great.

    Cons

    I was signed to a 4 hour contract but was working over 25 hours per week.

  5. "Good & Friendly Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at New Look part-time

    Pros

    Always busy so lots to do, good discount & overtime

    Cons

    Changes in rota can be frustrating sometimes

  6. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Talent Acquisition Specialist 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New Look full-time for more than a year

    Pros

    Good atmosphere amongst direct colleagues, fun company with good perks

    Cons

    Sometimes a bad environment, management unstable

  7. "Fun"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New Look part-time

    Pros

    Fun and great team environment

    Cons

    None- loved it working here

  8. "Great Start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Look part-time for more than 3 years

    Pros

    A good start to the world of retail.

    Cons

    No overtime/unsociable hours pay when doing overnight shifts.

  9. "new look"

    4.0
    Current Employee - Sales Assistant in Middlesbrough, England

    I have been working at New Look part-time

    Pros

    Good pay and work conditions

    Cons

    not enough hours to give

  10. "No progression"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Assistant in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New Look full-time for more than 3 years

    Pros

    Great social environment and team

    Cons

    Very bottom heavy company, utilise admins

    Continue reading
Found 757 reviews