Newegg Reviews | Glassdoor

Newegg Reviews

Updated December 12, 2017
269 reviews

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2.3
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Newegg Founder, Chairman and Global CEO Fred Chang
Fred Chang
123 Ratings

269 Employee Reviews

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Pros
  • Great environment, and incentives great people (in 20 reviews)

  • You can learn a lot of things and move up if you pay attention to stuff (in 9 reviews)

Cons
  • If you dont work after your shifts done the natural assumption from upper management is that you dont have enough work (in 28 reviews)

  • No direction from top management, too much politics (in 21 reviews)

More Pros and Cons

  1. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newegg part-time

    Pros

    they give great training, incentives,

    Cons

    you could get a shift you don't like


  2. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Newegg full-time

    Pros

    decent pay, good people, dealing with major players in the industry

    Cons

    terrible management, backstabbing culture, unrealistic goal and unfair rewarding system

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Newegg full-time

    Pros

    Sitting all day if you don't like to be up on your feet.

    Cons

    Customer complaints all day, they micromanage how often you go to the restroom and that can affect your overall KPI and performance. Which is pretty absurd.


  4. Helpful (3)

    "Place Where Careers Stagnate, and Dreams Are Halted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in City of Industry, CA
    Current Employee - Account Executive in City of Industry, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Newegg full-time (Less than a year)

    Pros

    Friendly employees but hey they don't sign your paycheck. Opportunity to get your foot in the door for an IT hardware company, but is the pain really worth it?

    Cons

    Middle management including the new director is taking steps to cover their own butts due to the high revenue goals that are expected of them. This has led to micro-management of counting phone calls and logging everything.

    It also took years for a minimal improvement in the already extremely extremely low compensation plan. Also expect high goals with very little support to meet those goals with good accounts or training.

    Believe me when I say this, there is absolutely no career growth in the B2B sales department except for management positions which are filled rarely. Expect only lateral moves in this company.

    Advice to Management

    Be more ethical in your approach to meet your supervisor's goals by not putting the burden on your employees. Help every account executive with good leads and not make them have to work for them. Everyone needs a little help here.


  5. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Newegg full-time

    Pros

    Learned quite a bit
    Good for entry level

    Cons

    lack of transparency
    unrealistic goals
    no advancement


  6. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Newegg full-time

    Pros

    Coworkers are nice, and sometimes boss will buy you lunch.

    Cons

    Upper management. BAD BAD BAD.

    Advice to Management

    Dont think that you "KNOW IT ALL". listen to your employees.


  7. Helpful (2)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Newegg full-time

    Pros

    i'm very fortunate that I work with the best boss...if he wasn't for him I would have been gone a long time ago.

    Cons

    pay is very little and and bonus get worse every year.

    Advice to Management

    Stop lying to your employees.

  8. Helpful (1)

    "Great for new grads as stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Los Angeles, CA
    Current Employee - Merchandiser in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Newegg full-time (Less than a year)

    Pros

    Get to work with top rated companies, pretty good internal system, pm team is very flexible

    Cons

    No direction from top management, too much politics


  9. Helpful (4)

    "Think twice before applying, you will regret it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Newegg full-time (More than a year)

    Pros

    Coworkers are amazing that make your day

    Cons

    Managers that never managed
    Micromanagers
    Cheap company that do bait and switches on you
    Untrustworthy supervisors and VPs
    Definition of corporate greed
    Underpay and undervalued employees causing low morale
    People in management serving their own agendas at your detriment
    Forceful management style
    Bad company that is unethical


  10. Helpful (1)

    "Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Newegg full-time

    Pros

    Great co-workers and opportunity to learn new skills and gain exposure

    Cons

    Terrible upper management, lower pay than the market.


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