Newegg Reviews | Glassdoor

Newegg Reviews

Updated April 9, 2019
320 reviews

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2.8
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Danny Lee
13 Ratings

Employee Reviews

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Pros
  • "Great Culture (work environment)" (in 20 reviews)

  • "fun training great people amazing environment" (in 20 reviews)

Cons
  • "Upper management prefers to hire external than promote from within" (in 29 reviews)

  • "Overtime and lack of work life balance" (in 10 reviews)

More Pros and Cons

  1. "Great company, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Newegg full-time (More than a year)

    Pros

    Great company, management was great and so were the people

    Cons

    Pay was below industry average

    Newegg Response

    Mar 12, 2019 – Head of Human Resources

    Thank you for your feedback, we are working on pay benchmarks and appreciate your hard work!


  2. "Moving in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Place in City of Industry, CA
    Current Employee - Market Place in City of Industry, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Newegg full-time (More than 5 years)

    Pros

    Benefits are so much better.
    New HR team is changing the old-school culture.
    You wont work with a better group of people .
    Direct leader in Marketplace cares about her team.

    Cons

    Business is not doing well, and upper management does not listen.
    Pay and bonus suck. It is a good job for a newbie.
    No leadership on site in California.

    Advice to Management

    We have no plan or vision on where the company is going. Make a plan.

    Newegg Response

    Apr 11, 2019 – Head of Human Resources

    We appreciate you taking the time to provide us with feedback and we're happy to hear about your positive experiences as a Newegger!

  3. Helpful (2)

    "Good place for fresh graduates to get trained for that industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Los Angeles, CA
    Former Employee - Product Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Newegg full-time (More than 3 years)

    Pros

    Good team and nice coworkers. Well established company organization and structure.

    Cons

    Low salary and unprofessional HRs.

    Advice to Management

    nothing

    Newegg Response

    Apr 8, 2019 – Head of Human Resources

    Thank you for your review! This feedback will help us become the best place to work!


  4. Helpful (3)

    "Shameful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Bid Desk Manager in Industry, CA
    Former Employee - Bid Desk Manager in Industry, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Newegg full-time (More than 3 years)

    Pros

    Great for very green reps

    Cons

    Management spends all its time blaming employees for their lack of growth in the market, companies like Amazon continue to encourage the management to fire and blame it's employee's for their poor management style - the people in position of authority fire people at random, there is no real chance of growth or being rewarded. The commission (Bonus)structure is ripe for a huge class action lawsuit as even the management cannot explain how people get paid for their hard work.

    Advice to Management

    Buckle down and understand it's not the employee's fault you are failing, it is the management acting high and mighty and not accepting responsibility for their poor decisions. Listen to your employees more, and stop dictating demands.

    Newegg Response

    Apr 8, 2019 – Head of Human Resources

    Thank you for your feedback, we will continue to work on creating and delivering a clear vision to our Neweggers. Your comments are heard and important. Please feel free to reach out to... More


  5. Helpful (8)

    "Oldegg is more like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in City of Industry, CA
    Former Employee - Manager in City of Industry, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Newegg full-time (More than a year)

    Pros

    Good location for those who live in the SGV

    Cons

    High turnover, some departments stretched too thin while others are over staffed. Work distribution is not fair.

    Advice to Management

    Newegg is not what it used to be. Lots of changes lately and although on the surface things seem to "look" great, reality is that moral is probably at an all time low and turnover at an all time high. There is no accountability to those who continuously don't perform and for those that does, they are rewarded by being assigned even more work until they are burnt out and quit. Also, not sure what happened to HR but seems they don't believe human contact is necessary anymore. All they do is try to paint a pretty picture of the company on social media and sit behind their computers sending out random communications but no where to be found when you need them.

    Newegg Response

    Apr 8, 2019 – Head of Human Resources

    We appreciate your honest feedback. This is a very exciting time for Newegg and we are working diligently to make Newegg a fun, supportive environment. You will be very happy to hear that we now... More


  6. "Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newegg full-time (More than 3 years)

    Pros

    Great Benefits, Generous PTO, Fun, Management cares about employees.

    Cons

    None that I can think of.

    Newegg Response

    Apr 8, 2019 – Head of Human Resources

    Thank you for your review! We appreciate you taking the time to share your experience working at Newegg. In regards to your "Pros," -it's just a small way for us to say 'thank you' for all your hard... More


  7. "Getting better now !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist
    Current Employee - Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newegg full-time (More than 3 years)

    Pros

    - nice working environment with colorful wall and energetic colleagues
    - continuous improvements
    - proactive management

    Cons

    - need more snack !

    Advice to Management

    Getting better now !

    Newegg Response

    Mar 12, 2019 – Head of Human Resources

    Thank you for your feedback- we are working hard to focus on culture! I'll make note of snack requests!

  8. "my second family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Indianapolis, IN
    Current Employee - Team Lead in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newegg full-time (More than 5 years)

    Pros

    great pto, cookouts, they try to make sure you feel like a person not just a number

    Cons

    employee discount could be better but that's it .........

    Advice to Management

    keep telling and showing your employee's that they do a good job.................

    Newegg Response

    Mar 12, 2019 – Head of Human Resources

    Thank you for your feedback!


  9. "Great place to work !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Indianapolis, IN
    Current Employee - Administrative Assistant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newegg full-time (More than 5 years)

    Pros

    They have great health benefits , PTO , Overtime, cookouts, they give incentives for safety and attendance. Everyone works as a team.

    Cons

    Sometimes problems arise and you need to work over your shift to get the work done.

    Advice to Management

    We are one of the lowest paid warehouses in Indy, so Quarterly Bonuses would be great, and or more money on raises. A lot of us work over just to make ends meet.

    Newegg Response

    Apr 8, 2019 – Head of Human Resources

    Thank you for your review. We are working hard to make this the best place to work! It's great to hear your positive experiences as a Newegger.


  10. Helpful (3)

    "Company lacks clear and attainable vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in City of Industry, CA
    Former Employee - Manager in City of Industry, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Newegg full-time (More than 5 years)

    Pros

    It was a very tough work environment.

    Cons

    Lack of vision. CEO leadership is in Asia and removed from US market.

    Newegg Response

    Mar 12, 2019 – Head of Human Resources

    Thank you for your feedback, we will continue to work on creating and delivering a clear vision to our Neweggers. Your comments are heard and important.