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Novatech Reviews

Updated Aug 28, 2023

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Found 212 of over 221 reviews
67% Recommend to a Friend
81% Approve of CEO

Found 205 of over 221 reviews

Recommend to a Friend
Approve of CEO
Novatech CEO Dan Cooper (no image)
Dan Cooper
71 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The other employees that feel trapped here are mostly good people trying to do a good job.(in 16 reviews)
  • "Management was fair and helpful.(in 13 reviews)
  • "The benefits are great and the sales trips are greater.(in 12 reviews)
  • "Pay is good for entry level(in 7 reviews)
  • "My hard work and determination was noticed and appreciated by upper management.(in 5 reviews)
  • "Very limited training, you're expected to perform as if you've been trained on all the equipment they throw at you, without any flaw or room for mistakes.(in 6 reviews)
  • "Very low salary for service technicians.(in 6 reviews)
  • "Do what is best for your company and your employees: put your friendships on the back burner and reevaluate your senior leadership.(in 5 reviews)
  • "In my time there I personally had 5 or 6 different managers and saw tons of sales reps come and go.(in 4 reviews)
  • "The most horrible insurance as well!(in 3 reviews)

Ratings by Demographics

This rating reflects the overall rating of Novatech and is not affected by filters.

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    1. 5.0
      Jul 10, 2023
      Business Solutions Consultant
      Former Employee
      Dallas, TX
      CEO Approval
      Business Outlook


      A lot of motivation, good leadership, high earning potential


      Glassdoor is making me do this just to be able to look at a company I'm interviewing for. ...Novatech is good.

      1. 1.0
        Aug 25, 2023
        Account Executive
        Former Employee, more than 5 years
        Irving, TX
        CEO Approval
        Business Outlook


        They do have a really great managed IT offering.


        Management and staff have rotated out like a revolving door. In my time there I personally had 5 or 6 different managers and saw tons of sales reps come and go. Customer service is horrible. If a business wants to cancel their service, good luck on ever getting a call back. There was no real direction locally, no advancement opportunities, no ongoing trainings, just a lot of micromanaging from the top. Starting pay is not great. You can find better elsewhere and not have to deal with an industry that is struggling. I mean, with a lot of businesses going paperless and with remote workers, who needs a copier lease? There will always be those that do, but not like it was 5 years ago.... There are sooooo many other places that you can make as much or more without all the BS.

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      Novatech Reviews FAQs

      Novatech has an overall rating of 3.9 out of 5, based on over 221 reviews left anonymously by employees. 67% of employees would recommend working at Novatech to a friend and 61% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Novatech employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Novatech. This rating has improved by 13% over the last 12 months.

      67% of Novatech employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Novatech 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Novatech to be management, benefits, career development and the cons to be senior leadership, compensation.

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      1 Comment

      Glassdoor has 221 Novatech reviews submitted anonymously by Novatech employees. Read employee reviews and ratings on Glassdoor to decide if Novatech is right for you.