Numotion Reviews | Glassdoor

Numotion Reviews

Updated April 27, 2017
90 reviews

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Full-time Part-time

2.2
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Mike Swinford
43 Ratings

90 Employee Reviews

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Pros
  • Every person can make a difference (in 4 reviews)

  • working on your own in the field to help people (in 5 reviews)

Cons
  • Astronomical workload where no one can ever catch up (in 8 reviews)

  • The solution of upper management is to hire more managers (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Funding coordinator"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Hazelwood, MO
    Current Employee - Anonymous Employee in Hazelwood, MO

    I have been working at Numotion full-time (More than a year)

    Pros

    Team mates are great! Also the benefits are okay

    Cons

    Hard to get raises and move to another department

    Advice to Management

    Communication


  2. "Document Funding Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Funding Coordinator in Houston, TX
    Former Employee - Document Funding Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Numotion full-time (More than 3 years)

    Pros

    Health Insurance, Flexible work schedules

    Cons

    Poor management.. lack of training in all depts.. lack of communication from one dept to another.. favoritism amongst staff

    Advice to Management

    Provided it to DFC CEO, numbers is all that's cared about. Not the clients numbers, personal pocket numbers.


  3. Helpful (1)

    "Great vision very bad management and training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coordinator in Cerritos, CA
    Former Employee - Customer Care Coordinator in Cerritos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Numotion full-time (More than a year)

    Pros

    The goal and vision to help with mobility for clients to improve their lives. Some co workers were great to work with.

    Cons

    No training!!!high turnover and the right hand doesn't know what the left is doing. No communication, NO TRAINING just expect you to learn from videos and no follow through on orders. Patients waiting far too long for wheelchairs or parts and good luck getting someone to respond to your emails.

    Advice to Management

    Get proper training so people will not get frustrated and leave. You are losing great people because nobody is listening to the employees while management lines their pockets. CCC's do not get bonuses and they push orders through. Pay them better salary especially when you expect them to do so much@


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  5. Helpful (4)

    "Hostile and Toxic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Rocky Hill, CT
    Former Employee - Web Developer in Rocky Hill, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Numotion full-time (More than a year)

    Pros

    Coworkers were some of the best people I have ever met.

    Cons

    Workload is extremely high with incredibly unrealistic direction. Like, solve world hunger and make peace in the middle east before lunch unrealistic. The ratio of employees to management makes this the most top heavy place I have ever worked in. Roughly 2.7 employees in IT per member of management at the time I left. The managerial method is to put people under intense pressure and then discard them when they crack. Politics and shady practices abound, in levels I have seen nowhere else. The politics of the workplace actively prohibit customers getting their wheelchairs on time. By the time I left I had seen enough people leave to know not to ask for a reference, no matter how amicable my departure.

    Advice to Management

    I gave it, it was discarded (literally, thrown away).


  6. Helpful (2)

    "Hostile Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Numotion full-time (More than a year)

    Pros

    Coworkers are genuinely good people, for the most part. Decent health insurance.

    Cons

    Astronomical workload where no one can ever catch up. Office is unprofessional overall- tensions, yelling, and emotions run high with management. Very high turnover rate of employees= lacking management/lacking training. Underpaid. There are no raises. No room for advancement.

    Advice to Management

    They wouldn't listen anyway.


  7. Helpful (2)

    "Hostile workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Numotion full-time

    Pros

    Paid time off (vacations, sick time, holidays + a floating day) are good.

    Cons

    Hostile work environment. Constant yelling, backstabbing, bickering, not being held responsible for basic mistakes. Management listens to the backstabbers and does not investigate the facts. Stressful environment when it did not need to be. Being called "honey" by manager & flipped off. My first day on the job i was told "we expect you to make mistakes" and "I don't know what you do & I don't want to know", then writes you up for making mistakes while not knowing how/what those mistakes do/are.

    Advice to Management

    Employees are NOT your friends or buddies. Learn what your workers DO. Get both sides of the facts and then act. Be proactive not reactive.


  8. Helpful (2)

    "Document Funding Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Funding Coordinator in Houston, TX
    Current Employee - Document Funding Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Numotion full-time (More than a year)

    Pros

    Locations all over the country, can travel and still keep a job

    Cons

    Poor training, poor communication, minimal room for advancement

    Advice to Management

    Take a closer look to staffing inside the company. Review problem areas for consistent training.


  9. Helpful (1)

    "Not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Hazelwood, MO
    Current Employee - Data Analyst in Hazelwood, MO
    Doesn't Recommend

    I have been working at Numotion full-time (More than 3 years)

    Pros

    CEO is making some much needed changes. Company has a good heart in helping clients

    Cons

    Poor communication, poor training, management not accessible, pay poor


  10. Helpful (3)

    "Don't work here...management is awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coordinator in Chesapeake, VA
    Former Employee - Customer Care Coordinator in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Numotion full-time

    Pros

    I love the job it was fun, meeting new patients and helping the disabled get mobility and see their faces. Coworkers were like family.

    Cons

    New management took over and the job went downhill. Managers will talk bad about employees in front of other employees and very demeaning and all about budgets

    Advice to Management

    Lose the current management very strong liability issue for the company. Make employees actually matter to the company and show some ounce of appreciation for them to keep the good people. "Bad managers lose good employees". I wouldn't recommend anyone to work here with the current management.


  11. Helpful (8)

    "Stay Away, Beware!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funding Coordinator in Raleigh, NC
    Current Employee - Funding Coordinator in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Numotion full-time (More than a year)

    Pros

    Made good friends, recently started raising pay to where it should have been 2 years ago, freedom to take lunch whenever you want...

    Cons

    The are so many, I'll just try to state the important ones that you should really adhere to before accepting an offer: MANAGEMENT IS TERRIBLE! Managers/supervisors are very immature, they lie, they will attempt to talk down to you, they call you in their office to ask you questions about other employees, but most importantly, MONEY is their only concern! Not their customers, not their employees, only money. You get hourly emails regarding how much money each region has brought in, and if it's not the amount they're comfortable with there are degrading comments attached with those emails. You bring in MILLIONS of dollars daily for them, yet their equipment breaks down often and is refurbished. Turnover rate is ridiculous, the pay is subpar and the great employees that leave are replaced with ppl that fall asleep at their desks, make you feel like you have to lock up your belongings when you leave your desk, ask you for your prescription meds...you get my drift. There is NO FLEXIBLE SCHEDULE although we were told there would be one implemented. And the training is obsolete, it consists of helping you get log in info, and then throwing you to the wolves, to be at the mercy of your other coworkers to answer your questions, and to help you, even though they are already overworked and under paid. Bottom line, if you're ok with working harder than you have you ever have in your adult life for $15 an hour, asked to work overtime daily, and Saturdays as well, welcome! If not, take a bit more time to find somewhere better.

    Advice to Management

    If you pay attention to NOTHING else, pay attention to the turnover rate in the Apex location. Employees are truly tired of being treated unfairly, and being worked like literal slaves with no incentives except for earning the paycheck that they slaved for. The benefits suck, and the majority of the ppl there give back 40% of their paycheck to keep their families insured. If you don't care about your employees, or the turnover rate, then continue down the road of making changes that only bring in more revenue for the company, but makes in harder for the employees to meet the established goals to bring in said revenue.


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