Numotion Reviews | Glassdoor

Numotion Reviews

Updated May 23, 2019

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Found 174 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
73%
Approve of CEO
Mike Swinford
102 Ratings
Pros
  • "Very rewarding job helping people and keeping them mobile(in 17 reviews)

  • "I feel that we meet that at Numotion(in 17 reviews)

Cons
  • "None that are specific to Numotion(in 17 reviews)

  • "Astronomical workload where no one can ever catch up(in 10 reviews)

More Pros and Cons
  1. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Remote Services Technician in Apex, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Numotion full-time for less than a year

    Pros

    Growing company that cares about its employees and really makes a difference in the world. Training was amazing and perfect. Environment is very friendly and supportive. The work is rewarding and worthwhile. Numotion values their employees and treats them with respect. I feel valued because of my experience, skills, and work ethic and was hired based on those things. I had applied at more than 500 companies and was...

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    Cons

    None. This is a great company to work for.

    Advice to Management

    Remain as you are! Open, caring, working together to do something wonderful for those that need mobility and their families.

    Numotion2019-05-23
  2. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Development Engineer 
    Recommends
    Approves of CEO

    I worked at Numotion full-time

    Pros

    The team is very collaborative.

    Cons

    There is nothing that I can think of.

    Numotion2019-04-23

    Numotion Response

    April 23, 2019Marketing Communications Specialist

    Thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear you are no longer a part of the team. We wish you the best of luck in your future endeavors!

  3. Helpful (1)

    "Run- Don't Waste Your Time. An organization full of lies and deceit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Numotion full-time for more than 5 years

    Pros

    Helping those with mobility needs become more independent.

    Cons

    Rude and unprofessional management staff who are not being held accountable for their lack of leadership. Bad behavior within the upper tier of Numotion including the CEO who condones such matters. This is a revenue driven company that only cares about the money . Employees are micromanaged ,setup for failure and threatened when they speak up and tell the truth . There is no work life balance and the client base...

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    Advice to Management

    Stop with the verbal abuse to your employees giving them the respect that they deserve providing them the necessary tools needed to give the upmost superior service possible to our client base. I fear that if these concerns aren't addressed that this organization could be open to outside investigations into abuse ,unethical practices and or possible fraud.

    Numotion2019-05-21
  4. "Warning!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Numotion full-time for more than a year

    Pros

    The company benefits were decent.

    Cons

    The status of your health. Most horrific company I've ever worked for. Massive workload. HAD to work OT every week just to keep head above water. No way to describe how bad management is. Serious concerns and problems brought to management were handled in 1/3 ways: ignored, dismissed, or swept under the rug. They ONLY care about sales #'s. Don't believe their glossy, sugar coated marketing about their services....

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    Advice to Management

    All second level managers in the western region should be fired. Completely revamp the management brainwashing training program currently in existence. Then start over.

    Numotion2019-05-03

    Numotion Response

    May 15, 2019Social Media

    Thank you for taking the time to leave a review. At Numotion, we care passionately about serving our customers in a compassionate, timely, and compliant manner. Our actions and where we focus line up with that guiding principle. We are disappointed to hear about your experience considering ...

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  5. Helpful (1)

    "Massive Workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Validation Coordinator in Rocky Hill, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Numotion full-time for more than 5 years

    Pros

    Helping people who need it, good employee parties, and CEO would read employee reviews of managers and sometimes get some bad ones out.

    Cons

    Massive workload always increasing, when someone leaves they were not replaced, and their workload was piled onto the already-overworked staff. Never listening to easier ways to do jobs. Bad technology choices.

    Advice to Management

    If you're going to insist that employees do 6-10 jobs each, pay them better instead of keeping the money for yourself.

    Numotion2019-03-15

    Numotion Response

    April 8, 2019Marketing Communications Specialist

    Thank you for your thoughtful review. We make it a priority to align roles and responsibilities with local geographical pay ranges to ensure our employees are paid fairly. We also work hard to provide the most comprehensive employee benefit programs. We appreciate your feedback and ...

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  6. Helpful (2)

    "A company with good intentions, but poor implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Numotion full-time for more than 10 years

    Pros

    Decent amount of long-time employees with considerable industry knowledge. Being able to help some customers, especially kids, improve mobility. Company size enables a wider selection of products to increase customer choice. Higher paying sales & mid-mgmt roles attainable without a college degree.

    Cons

    Some depts chronically understaffed (i.e. over 1yr straight) with minimal outside support given. Band-aid fixes are the norm. New initiatives hastily implemented without sufficient thought, field branch feedback or piloting to work out issues. Upper mgmt unwilling to admit mistakes & push programs despite legitimate concerns. Company makes it very easy for customers to file frivolous complaints, bogging down low-lvl mgmt....

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    Advice to Management

    No ill will towards the company. It’s a tough industry with increasingly challenging customers. Seek out field input before shoving new initiatives on branches & don’t just talk to your top performers that have a full staff of seasoned employees. You’re trying to standardize without understanding why branches operate differently, placing additional strain on resources & stressing out staff. Vet new hires better. Being...

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    Numotion2019-03-09

    Numotion Response

    April 8, 2019Marketing Communications Specialist

    We welcome this feedback on a topic we take very seriously here at Numotion. We are disappointed to hear about your experience considering all that we do to drive a culture of accountability and support for our employees. We are deeply concerned with the well-being of our employees ...

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  7. Helpful (2)

    "Poor Local Managers From The Top Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilsonville, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Numotion full-time for more than 5 years

    Pros

    Helping clients that need complex rehabilitation products.

    Cons

    Favortism of managers who discuss employees with other employees. HR doesnt care. If you are willing to sell out co-workers to make yourself look better you will fit right in here.

    Advice to Management

    Get rid of these local NW managers, you need managers that are accountable, can lead by example and are willing to look at actions and activities with a fresh set of eyes and ears. Not through gossip and poor decisions.

    Numotion2019-03-21

    Numotion Response

    April 8, 2019Marketing Communications Specialist

    Thank you for taking the time to leave a review. We are glad that you enjoy working with our customers to provide them with life-changing mobility equipment. We appreciate your feedback regarding local managers and will be sure to share this with our leadership. If you would like ...

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  8. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Funding Coordinator in Apex, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Numotion full-time for more than 3 years

    Pros

    Easy to find this location

    Cons

    Unprofessional Management. Pay does not meet expected job demands. They use people for their gain and do not appreciate employees who go above and beyond and consistently exceed expectations.

    Numotion2019-03-15

    Numotion Response

    April 8, 2019Marketing Communications Specialist

    Thank you for taking the time to leave a review and your commitment to our customers and team. We make it a priority to align roles and responsibilities with local geographical pay ranges to ensure our employees are paid fairly. Numotion is committed to creating an environment of ...

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  9. "good company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clerk in Hazelwood, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Numotion full-time for more than 8 years

    Pros

    decent salary, good people, location, benefits

    Cons

    heavy workload, semi micro-managed

    Advice to Management

    make your wages more competitive

    Numotion2019-02-09

    Numotion Response

    February 11, 2019Marketing Communications Specialist

    Thank you for taking the time to leave a review. We make it a priority to align roles and responsibilities with local geographical pay ranges to ensure our employees are paid fairly. We also work hard to provide the most comprehensive employee benefit programs. If you would like ...

    Show More
  10. Helpful (2)

    "Great Company"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Numotion full-time

      Pros

      Good company doing good work!

      Cons

      None that are specific to Numotion

      Numotion2019-01-12

      Numotion Response

      February 4, 2019Marketing Communications Specialist

      We appreciate you taking the time to provide us with feedback and we’re happy to hear you are pleased overall. Keep up the great work!

    Found 174 reviews