Does O2 pay their employees well?

According to anonymously submitted Glassdoor reviews, O2 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at O2. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at O2?

47% of O2 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated O2 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at O2?

Sales Advisor (190) , Sales Associate (40) , Part-time Sales Advisor (31) , Retail Advisor (26) , Assistant Manager (25) , Store Leader (23) , Sales Assistant (22) , Manager (21) , Assistant Store Leader (18) , Customer Service Advisor (18) , Advisor (17) , Customer Advisor (15) , Customer Service (15) , Sales (15) , Customer Service Representative (13)

What are the pros of working at O2 according to real employee reviews?

"Good Benefits and Welfare." ((in 82 reviews)); "The people and culture at O2 are generally great" ((in 82 reviews)); "Great people to work with and learn from" ((in 73 reviews)); "pay was good and fair" ((in 58 reviews)); "Good work life balance here" ((in 47 reviews))

What are the cons of working at O2 according to real employee reviews?

"Poor management and very sales orientated" ((in 52 reviews)); "Some managers have no clue what they are doing and get promoted to be removed from their position." ((in 21 reviews)); "Long hours and underpaid so it’s not worh it" ((in 18 reviews)); "Hard to move around, career progression" ((in 12 reviews)); "Upper management are led by KPI's that can only be described as positive discrimination." ((in 7 reviews))

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O2

Part of Telefónica

O2 reviews

3.4

47% would recommend to a friend

(1,294 total reviews)

Lutz Schüler

32% approve of CEO

32% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Culture & values

2.7

Career opportunities

2.6

Senior management

O2 has an employee rating of 3.4 out of 5 stars, based on 1,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O2 employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Feb 6, 2017

Review of O2 (Telefonica UK)

Technical research writer

Recommend

CEO approval

Business Outlook

Pros

Friendly company, considerate attitude towards employees and contractors. The company carries out many stimulating, creative projects. Combines friendly, supportive attitude with a high level of competence and professional approach to work.

Cons

Sometimes the pressure of work (dealines) is excessive.

O2 Response

Thank you for taking the time to leave us a review. We really do appreciate it. Great to see that you had many positives whilst working for us, this makes us really happy as our employees make o2 the great place it is to work. We take on board your cons and at times our work can be pressured but we do promote that our employees have a healthy work/life balance and we do operate an open door policy so if any of our employees felt stressed or pressured then we are here to support. We can see that you no longer work for us so thank you for being part of the o2 family and that your career is going well.

1.0

Aug 3, 2025

Meh

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

Lots of foot traffic and leads

Cons

Terrible upper management and payroll

4.0

Jul 6, 2023

Quite Good

Inside sales manager

Recommend

CEO approval

Business Outlook

Pros

Nice People Great Working with people

Cons

Takes very long until feedback gets heared

Viewing 1 - 3 of 1,294 Reviews

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Review of O2 (Telefonica UK)

Meh

Quite Good

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