OMEGA Processing Solutions Reviews | Glassdoor

OMEGA Processing Solutions Reviews

Updated July 20, 2017
16 reviews

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3.1
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Scott Anderson
7 Ratings

16 Employee Reviews

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  1. Featured Review

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Columbus, OH
    Current Employee - Account Executive in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OMEGA Processing Solutions full-time (More than a year)

    Pros

    Outside sales executives have great benefits, we're not mico managed, our bonus structure is remarkable and the CEO is down to earth. Overall, Omega is a great company to be apart of and from what I see the turn over rate is low. They care about their employees and encourage them to strive for success!

    Cons

    No cons that I can think of.

    Advice to Management

    My manager is AWESOME!


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Thomas, KY
    Current Employee - Anonymous Employee in Fort Thomas, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OMEGA Processing Solutions full-time

    Pros

    The company recognizes effort and commitment. If you give both, good things happen for you. Great work/life balance opportunity. People are held accountable to meet expectations, which I appreciate compared to other places I have worked.

    Cons

    Nothing that I can think of that jump out.

    Advice to Management

    Continue to explore communication avenues to maintain employee engagement

  3. "Fort Thomas crowd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OMEGA Processing Solutions full-time (More than a year)

    Pros

    Small company, you know where you stand.

    Cons

    Hostile work environment, not a family oriented culture. Infused with a Ft. Thomas culture.


  4. "Short Term Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Evansville, IN
    Former Employee - Sales Associate in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMEGA Processing Solutions full-time (Less than a year)

    Pros

    freedom away from the office

    Cons

    almost a year of employment, long term for this company. not sure where to start but nothing worked out as discussed in interview Huge dis-connect from job desciption in interview process to job expectations. Since ealry this year they have lost almost the entire sales force and regional managers, drain the swamp I guess. Lack of leadership, o.k. no leadership, no communication - Sales VP changes several times and all we get is a short email saying welcome new SVP, no calls or introductions, odd, new products launched and zero training. take over an existing portfolio and they want to charge rep for sending back free terminals from previous reps ( not told in interview), change of ownerships do not count ( not told in training). so if your in need of a short term job, this is the place, They will never have your back, which they do tell you in interview process.

    Advice to Management

    look in the mirror, can't always be someone elses fault.


  5. "Don't even think about working for this company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMEGA Processing Solutions full-time

    Pros

    The company guarantees their pricing, but so do other Credit Card processors.

    Cons

    If you are a millennial and looking for a credit card processing company to join, this is not the company for you. If you don't hit your sales goals in 30 days.... you are gone.
    They are a reactive company and not proactive.
    Underwriting and boarding is very condescending. This department doesn't want to educate and help the sales force. When you call In to ask a question, they talk down to you as though you no experience.
    The trainer doesn't have any formal training experience. The trainer sold to banks and knows nothing at all of knocking on doors and making a sales presentation.
    HR is very ,very condescending. HR does not have the employees best interest in mind.
    CRM is very old and not efficient. They want to use it as an activity tool not a customer relationship management.
    They don't trust their sales force in all aspects of the business.
    The sale business partner/ owner is very destructive and brutal to his management.

    Advice to Management

    Get a new trainer
    Care for the sales force and sales team.
    Respect your employees,


  6. "Run Far From this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMEGA Processing Solutions full-time

    Pros

    The only Pros with this company is they guarantee their processing rate to their customers. You do start out with a salary however if you are a rockstar sales person you will make much more money at other places.

    Cons

    Where do I start? This company was built on relationships. They have NO clue how to run a outside sales team. They run a Very toxic sales environment. It is not out of the ordinary to hear the owners drop the F bomb and call out an employee in front of their peers. They be little their sales team and treat them like they are incompetent children. IF YOU DO NOT HIT QUOTA YOUR VERY FIRST MONTH YOU WILL BE FIRED. If they feel you do not grasp this business in 90 days, you will be fired. They fire quick and often.

    Advice to Management

    The owners are very unprofessional and make knee jerk decisions based on emotion.


  7. "Something Totally Different!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Oelwein, IA
    Current Employee - Account Executive in Oelwein, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OMEGA Processing Solutions full-time (Less than a year)

    Pros

    Coming from a totally different sales/service background this has been a breath of fresh air. The OMEGA family has been more than receptive and helpful to my needs. Everyone has gone out of their way to get me up to speed and teach me. After spending the last 2 years at a job that I didn't like this has been amazing! Great Pay and Reachable Goals are also nice.

    Cons

    If you are not from this line of work it can be a little intimidating but they have people that will help. Sometimes if feels like different goals are measured instead of one clear target but they are working on it.

    Advice to Management

    Come up with a very clear set of goals. I know you have been working on what you want to measure. Just be careful you don't send mixed signals.

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OMEGA Processing Solutions full-time

    Pros

    Top notch customer service. Great compensation. Wonderful people. Easy to sell to with OMEGA's terms and conditions. Various platforms which allows for compatibility with several point of sale systems. If your a sales professional who loves the payment industry this is the place for you. I worked for several processors in the past but none compare. Debit, credit, EBT, WEX, ACH, check conversion, gift cards, funding, point of sale I can do it all with amazing service and support. Everyday we demonstrate how easy we make it to do business and I LOVE it.

    Cons

    None worth commenting on. Proud to be an OMEGA employee.


  9. "Omega Account Executive review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OMEGA Processing Solutions full-time (More than 3 years)

    Pros

    Very strong business ethics at this company, which is paramount in this industry. I have been a payment processing professional for about a decade, never have I seen a company, except Omega, that cares about our clients as much as I do. The support staff is phenomenal. The senior executives are supportive of your success. I noticed somebody mentioned in another review that the comp plan is subject to change. That is true, but in my entire tenure at Omega processing solutions, when our comp plan changed, it was for the better. So naturally, I don't have an issue with that. Bottom line, a good living can made here, and the sky is the limit. Its up to you, and I always get the tools and support I need to get it done.

    Cons

    I cant think of any.


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at OMEGA Processing Solutions full-time

    Pros

    Great opportunity for career advancement, great community outreach efforts

    Cons

    None to speak of if you work hard and commit yourself


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