Open Systems Healthcare Reviews | Glassdoor

Open Systems Healthcare Reviews

Updated Apr 28, 2019

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Found 38 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
73%
Approve of CEO
Open Systems Healthcare  CEO Chip Hill
Chip Hill
6 Ratings
  1. Helpful (1)

    "Recruiter Role Provides a Challenging and Rewarding Opportunity for Professional Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Healthcare Recruiter in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Open Systems Healthcare full-time for more than a year

    Pros

    Enviroment - OSH gives me the opportunity to work in a fast-paced, team-oriented environment. There are some challenging situations that arise throughout the day but they give you the opportunity to develop your conflict resolution skills and emotional intelligence. It is rewarding to help people in need and provide for myself as well. Team members are fun to work with, positive, and supportive. Advancement opportunities...

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    Cons

    On call can be stressful because home care is a 24/7 industry. At times, situations can be highly stressful and difficult with the clientele we service but the positive reviews we receive make the stress worthwhile.

    Advice to Management

    Compensation for On Call to team members.

    Open Systems Healthcare 2018-04-13
  2. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Open Systems Healthcare part-time for more than 3 years

    Pros

    Not to many. Easy schedule, patient are awesome!

    Cons

    Tons. High turn over, lack of empathy.

    Open Systems Healthcare 2019-04-29
  3. Helpful (3)

    "Open Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Open Systems Healthcare full-time

    Pros

    lots of PTO and great work life balance especially compared to the recruiters

    Cons

    slow growth, low salary, poor benefits, negative environment, corporate is greedy and has no idea what the position entails, you have to come in early and cant clock in until 8:30 and can never take a break because there is too much to do.

    Advice to Management

    Add more entry level positions to help out the branches. the pay is so poor for the area and consider offering raises to strong employees before they are forced to leave. This company tries so hard to be cool but the branches cant even enjoy these perks due to the high demand of work load. that is why no one stays

    Open Systems Healthcare 2018-11-28
  4. Helpful (1)

    "Say goodbye to your personal life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Open Systems Healthcare full-time

    Pros

    Small, comfortable work environment. Good experience for anyone looking to go into human resources, management, sales.

    Cons

    You will absolutely not have any personal life at all. As a recruiter, you wear many hats. You are instructed not to leave the office until all shifts are staffed for the next day which is frustrating when you see the rest of the office leaving at 5PM on the dot. You will be in the office almost everyday past 5PM especially on Friday's trying to call caregiver's begging them to work a shift while they either rudely declined...

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    Advice to Management

    This is a young company that will struggle to expand if there continues to be a lack of concern for the lives of the recruiters. The long hours on top of on call responsibilities with the low salary will make anyone running. Set up a system where someone can work on a weekend and have some weekdays off in order to eliminate a weekend on call.

    Open Systems Healthcare 2018-08-30
  5. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Open Systems Healthcare full-time

    Pros

    room for growth within company

    Cons

    unorganized, long hours, on call for some staff.

    Advice to Management

    try harder to decrease burden on employees, to decrease turnover.

    Open Systems Healthcare 2018-08-28
  6. "They do not care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Open Systems Healthcare full-time

    Pros

    They do give raises once you get your annual review They do give overtime to the employees that they like

    Cons

    Once they do not like you, they do not give you work They call you at all hours and change your schedule Last minute schedule changes No communication among staff in the office

    Advice to Management

    Better communication and consistency

    Open Systems Healthcare 2018-08-06
  7. "They need a better communication system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Open Systems Healthcare part-time

    Pros

    -Caring for clients (to help them remain in their own homes) -Nice people

    Cons

    -Lack of communication -Will call you 5 times a day with schedule changes -No training at all

    Advice to Management

    Make a training program. If you're going to hire people new to the field, HELP THEM. Also, make a schedule and try to stick to it. Not knowing whether I worked the next day or not was very disconcerting.

    Open Systems Healthcare 2018-05-10
  8. "1st place award for Top Workplaces multiple years in a row - well deserved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Recruiter in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Open Systems Healthcare full-time for more than a year

    Pros

    Commission payout once a month. Supportive and close knit internal staff, both at branch and corporate levels. Great opportunities for growth and development. When I was hired at Open Systems Healthcare, every single job responsibility of a Healthcare Recruiter was explained to me in detail. ANY employee hired for this position is made fully aware that the position comes with on-call responsibilities and that staying...

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    Cons

    On-call responsibilities, frequent need for conflict management skills (regarding consumers and external employees)

    Advice to Management

    Consider creating a position specific for staffing cases which would allow Recruiters to focus mainly on sales and maintaining cases.

    Open Systems Healthcare 2018-04-13
  9. Helpful (2)

    "Work Life Balance? No Such Thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Recruiter in Bala Cynwyd, PA
    Doesn't Recommend
    No opinion of CEO

    I worked at Open Systems Healthcare full-time for more than a year

    Pros

    Decent percentage of Commission Pay Out once a month.

    Cons

    You will stay in the office until after 7PM 75% of the time. Burning out recent college grads with zero work/life balance is what this company is best at. I was never told that I would be staying in the office for 11 hour days. As a salaried employee I saw how draining this job was to my life with no extra money for the nights you stayed there while the rest of the office got to leave at 5PM on the dot. Your PERSONAL...

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    Advice to Management

    Can't even begin............

    Open Systems Healthcare 2018-03-26
  10. "Team Oriented and Rewarding!"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Open Systems Healthcare full-time

      Pros

      Open Systems is a team oriented, fast paced company to work for. When you work for Open Systems you have the ability to directly help people which is rewarding and challenging. The company has high ethical standards and many programs to help employees to succeed and grow.

      Cons

      Work/life balance due to home care being a 24/7 business but the company is making strides to improve this.

      Open Systems Healthcare 2018-01-31
    Found 38 reviews