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Open Technology Solutions

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Open Technology Solutions

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Open Technology Solutions Reviews

Updated Feb 6, 2023

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Found 44 of over 48 reviews
4.3
87% Recommend to a Friend
91% Approve of CEO

Found 44 of over 48 reviews

4.3
87%
Recommend to a Friend
91%
Approve of CEO
Open Technology Solutions CEO Steve Giddens  (no image)
Steve Giddens
17 Ratings

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a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

583

80 Comments

Top Review Highlights by Sentiment

Pros
Cons
  • "Bad management, angry overworked employees, disfunction as a business model, only work balance no life balance.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Open Technology Solutions and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Great Company and Effective Leadership

    Jan 23, 2023 - DR/BC Coordinator in Centennial, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    OTS has been a positive company to work for. Leadership has been transparent and effective in its decision-making. Team members are diverse, kind, professional, and helpful. The ability to work remotely twice per week is a nice bonus. The breakroom is always stocked with drinks and snacks for when you need a pick me up.

    Cons

    Overall, the company has followed through on its promises and mission.

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    Open Technology Solutions Response

    Thank you for writing this review! We appreciate your feedback in working with OTS so far. We’re proud to employ team members who are diverse, kind, professional, and helpful and we’re happy to offer benefits such as a stocked kitchen and remote workdays. Thank you for being part of our team.

  2. 4.0
    Current Employee, more than 3 years

    Good.. moving towards Great!

    Oct 28, 2022 - Anonymous Employee in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall OTS is a good place to work. I have been with the company for several years, and thus far I like the company more and more each year. Lately the company is making a push to improve company culture, which in my opinion had been severely lacking. I don't love my job, but I have no plans to leave anytime soon. - Great work life balance (Never been asked to work much beyond 40 hours/week). - Leadership/Management makes an honest effort to address and improve employee concerns and feedback. - Very supportive of training opportunities and will pay for certifications. - Acceptable benefits.

    Cons

    - Smaller company so Career Opportunities are limited. - If you live near Denver, you are expected to be on-site at least 3 days/week. - Everything feels like it's a #1 priority, and project priorities seem to shift day by day. - High employee turnover (similar to most places I'm sure, but still a bummer). - Lack of standardization (Multiple chat tools used by different groups/teams, Multiple project planning tools, Documentation practices vary based on the manager, etc.)

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    Open Technology Solutions Response

    Thank you for taking time out of your day to write this review. We appreciate your perspective and the shifts you’ve seen since starting with the company several years ago. Your suggestions are valuable and areas where we are actively working to improve. As far as our team member turnover goes, it was 29% in 2019 and is projected to be 19% this year, which is a significant number showcasing the work we're doing to keep good talent around. Thank you for your continued growth and for being part of our team!

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  4. 5.0
    Current Employee, less than 1 year

    Transparent Management and a growing Organization

    Dec 16, 2022 - Business Continuity in Centennial, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership at OTS has been and continues to be transparent. Steve Giddens, the CEO, has an open-door policy and offers concise, honest, and thoughtful dialog to any question(s) you may have. Remote work is supported though it may vary depending on your role. The office space is modern, clean, and welcoming. Leadership encourages and supports continuous improvement and supports the whole team member. The kitchen is always stocked with snacks and drinks for the team members. Dogs are welcomed into the office twice per week. Overall, the team members and leadership at OTS are best-in-class professionals, friendly, have positive attitudes, and are willing to help when asked.

    Cons

    The only downside during my time at OTS is a longer commute (my problem, not theirs).

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    Open Technology Solutions Response

    Thank you so much for taking time out of your day to write this thoughtful review! We appreciate your kind words and positive feedback based on the experiences you’ve had at OTS thus far. Thank you for being part of our team – we’re excited to continue growing with you!

  5. 5.0
    Current Employee

    New leadership is rising to the occasion!

    Jul 28, 2022 - Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been with OTS for several years. I have always considered it to be a good company with good senior leadership. There are several new leaders and the culture of the organization has really been impacted--in a most positive way. There is a elevated sense of urgency to get things done coupled with an elevated devotion to work/life balance. The new CEO has added maternity and parental bonding leave as well introduced several new ways to have meaning dialogues with him. There is not an ounce of pretentiousness! The new security leadership is also several notches of where it has been historically. There is a sincere caring overtone that is so refreshing. The new HR person is intent on having all leaders treat their employees with respect as well providing a map for growing in OTS; he's also pretty fun to be around. We now have dog days in the office as well!

    Cons

    Not sure that all the middle management people have caught onto the new culture. Hopefully, they do so or the leave. It is only 1 or 2 that need to "elevate." I'd also like to some bigger office space as we have outgrown our current facility and it is also dreary. They are talking about moving to nice, larger offices. Hopefully, that does happen.

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    Open Technology Solutions Response

    Thank you so much for taking time out of your day to write this feedback. We are very excited about the direction OTS is headed and steps our amazing leadership team is taking. We’re thrilled you love working here and are also very happy to offer perks such as Dog Days! Thank you for being part of our team.

  6. 4.0
    Current Employee, more than 1 year

    Good compensation, but can be frustrating

    Feb 6, 2023 - Desktop Support Technician in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Has a bit better pay than most similar positions at other companies

    Cons

    Lack of communication between teams, companies, and vendors hinders productivity

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    Open Technology Solutions Response

    Thank you for sharing this great feedback. I want to make sure we act on it. Please reach out to me, Gary Held, at gheld@open-techs.com and let me know which departments are not communicating as well as they should be. I would also like to understand the pieces of equipment we are not moving quickly enough and how much sooner we should order. If you have any specific examples to provide, that would be great as well. Thank you!

  7. 5.0
    Current Employee, more than 1 year

    Amazing Company

    Nov 22, 2022 - Network Engineer in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company really works to make the employee happy. The core work ethic is very good and balanced between work and family. The comany uses Bonusly which encourages colleague positive re-inforcement to keep us all productive. There is also ample opportunities to cross train into the many facetted areas that involve networking. Open Technology Solutions is constantly collaborating on how to make our services and products better, staying on the cutting edge.

    Cons

    May not be a place for those who are willing to just get by. Not a whole lot of negatives with this company.

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    Open Technology Solutions Response

    Thank you so much for this review. We love to hear that you’re enjoying all the benefits OTS has implemented and will continue to implement to make it a wonderful place to work. We’re happy you are part of our team and are excited to continue growing with you!

  8. 4.0
    Current Employee

    Company with an interesting future

    Oct 28, 2022 - Software Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has been implementing many changes across the board. In particular, the push in changing some parts of the culture has been positive for the work environment. The teams seem to work well together.

    Cons

    There is always room for improvement, and it seems the company could do much better. Maybe the on-going changes will make it happen: That includes making better planning and enhancing teamwork.

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    Open Technology Solutions Response

    We appreciate your feedback and your recognition of all the progress OTS has made and is continuing to make. Thank you for your valuable insights and for being part of our team!

  9. 5.0
    Current Employee, more than 1 year

    Company where you want to stay

    Oct 28, 2022 - Software Quality Assurance Engineer in Centennial, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Company management cares about you, your voice can be heard - Corporate culture is improving every month - Flexibility (despite the fact that everyone should show up in the office sometimes, you can choose days that are comfortable for you) - human treatment - Varied and interesting projects

    Cons

    - As it's a growing consortium with many partners, sometimes the organization of the process is not always smooth, but this is only room for improving your skills - not 100% remote. I know that for some people it's a cons. But I enjoy going to the office and meeting really good people.

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    Open Technology Solutions Response

    Thank you very much for your feedback and for recognizing the improvements OTS has made and is continuing to make. We appreciate your input and are happy you’re part of our team!

  10. 5.0
    Current Employee, more than 10 years

    My 2 cents about this company

    Nov 30, 2022 - Desktop Support Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Straightforward communication style-easier access to the top of leadership Steady career growth-good pay Casual dress environment Fast-paced environment Work-life balance Lots of training available

    Cons

    Little to no work from home opportunity Stipends not available for employees who need to travel into the office daily

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    Open Technology Solutions Response

    Thank you for this review and for acknowledging all the great benefits OTS has to offer. We really appreciate your feedback regarding work from home and the stipend option for those who commute to the office. Our WFH model has evolved, and we’re currently operating under a flexible WFH model. We always welcome feedback on how we can improve, so your feedback will be noted! We’re so happy you’re part of our team.

  11. 2.0
    Current Employee, more than 1 year

    Under paid

    Jan 5, 2023 - Accounts Provisioning analyst in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work capability and awesome managers

    Cons

    Under paid, low member appreciation and no bonus

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    Open Technology Solutions Response

    Thank you for taking time out of your day to write this review! We appreciate your feedback, as we are constantly looking for ways to improve OTS. We conducted a comprehensive survey of our salaries in July 2022 and determined we are, on average, between the 65th and 75th percentile of salaries for comparable jobs, which increased from the 55th percentile in 2020. Our company has not undergone any rounds of layoffs in its 22-year history; something that other tech companies have seen in both 2022 and 2023, resulting in more than 150,000 layoffs. Additionally, we do have a 10% of annual salary year-end bonus for all Team Members. We have achieved or exceeded this bonus for 11 consecutive years in a row. In fact, we just announced that our annual performance scorecard bonus for 2022 will pay out at 115.34% in February of 2023. Please don’t hesitate to reach out to me, gheld@open-techs.com, if you have any additional comments or questions.

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Open Technology Solutions Reviews FAQs

Open Technology Solutions has an overall rating of 4.3 out of 5, based on over 48 reviews left anonymously by employees. 87% of employees would recommend working at Open Technology Solutions to a friend and 86% have a positive outlook for the business. This rating has improved by 32% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Open Technology Solutions employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Open Technology Solutions. This rating has improved by 22% over the last 12 months.

87% of Open Technology Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Open Technology Solutions 4.5 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Open Technology Solutions to be culture, benefits, career development and the cons to be senior leadership, management.

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Glassdoor has 48 Open Technology Solutions reviews submitted anonymously by Open Technology Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Open Technology Solutions is right for you.