Orkin Reviews | Glassdoor

Orkin Reviews

Updated August 14, 2017
255 reviews

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2.9
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Orkin CEO, COO & President Gary Rollins
Gary Rollins
104 Ratings

255 Employee Reviews

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Pros
  • working on your own,meeting new people (in 7 reviews)

  • Friendly co workers good pay we worked as a unit (in 12 reviews)

Cons
  • long hours is the only drawback (in 25 reviews)

  • Unfortunately, that industry (pest control) doesn't pay enough to be financially independent (in 17 reviews)

More Pros and Cons

  1. "Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician
    Current Employee - Pest Control Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orkin part-time

    Pros

    I am a new hire to Orkin. The training is very extensive.If you dont make it in this business you cant say it was because you wern't properly trained.

    Cons

    I havent seen a downside


  2. "Treat employees poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orkin full-time

    Pros

    Work schedule & benefits

    Cons

    Poor pay & treat there employees like poorly.

    Advice to Management

    Try promoting good techs to management & not leaving them on routes.

  3. "Orkin"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orkin full-time

    Pros

    Good pay and no experience needed.

    Cons

    No set hours. Varied greatly.


  4. Helpful (1)

    "commercial account manager-(sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great sales team for comraderie

    Cons

    The Worst Ever Micro Management and scrutiny

    Advice to Management

    Quit squeezing everyone for everything


  5. Helpful (2)

    "CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Orkin full-time (More than 5 years)

    Pros

    They use to be a great company to work for for the first four years then everything changed

    Cons

    Whom ever decided to stop caring about their employees and more about the bottom dollar was dead wrong. I know in 2 years in PNW they lost more long term employees because of upper management changes. 5+ years to 14 years that had been with the company. It is really sad.


  6. "Route Sales Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orkin full-time

    Pros

    Great work life balance, customer driven, very reasonable benefits package…

    Cons

    None that I'd care to share.

    Advice to Management

    Keep letting customer satisfaction be the driving force of your company!


  7. "New hire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Newnan, GA
    Current Employee - Technician in Newnan, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orkin full-time (Less than a year)

    Pros

    Benefits,compensation ,time,attitude, organized work space

    Cons

    Hours , free time, lunch, environment, workload

  8. "Administ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Orkin part-time

    Pros

    - Great people and environment.
    - Flexible with work schedule.

    Cons

    - Months of May and June are black out for time off.

    Advice to Management

    - Part time employees should have opportunity for 401k when starting if they work over 30 hrs a week.


  9. Helpful (1)

    "Find a better company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orkin (Less than a year)

    Pros

    Good people
    Independence
    Mobility
    Benefits
    Flexibility
    Interesting sounding training center in Atlanta

    Cons

    Do yourself a favor and find a legitimate company to work for. Managers at my former branch: were never on the same page, bent rules, restrictions, and even company protocol when money was on the line, took frequent vacations, were usually not available in crucial situations by phone, did not offer any training on supervisory ride alongs, seemed to prioritize customer service and sales over the actual pest control service, and lied to me or bent the truth in a couple of key instances that determined whether I remained an employee or left.

    As a technician you will be pressured to sell heavily. The best sales person at our branch, I heard from another technician he trained, would use most of his service time talking to customers and then breeze through the rest of the service. Most of our techs didn't sell that well. I don't know if this is how everyone works, but it seems like technicians are expected to be able to fit almost an impossible amount of work into a 30 minute service. What was unique about my territory, was that most of my accounts were second homes access by spare keys in technician's possession or on the property. So no sale there. I was also trained almost exclusively on second homes, so I got very little of the training I would need to sell.

    They also have some other odd inconveniences. Anything you need for your work vehicle you are expected to purchase yourself, and then save the receipt for reimbursal. I was never reimbursed right away. Also, the branch wanted me to pay the initial registration fee for the commercial applicators test, promising reimbursal within a few weeks. I declined and they agreed to front me the money.

    I was also expected to work in the snow, with a two wheel drive vehicle.

    Advice to Management

    If you don't want people to call your company a scam, all managers need to know the law, and need to know about label restrictions and things like proper chemical storage, storage laws and proper storage practices, even if they have not been in pest control before. Managers need to work with their technicians on compliance with sensitive accounts. Instructions should be written clearly on service orders. Technicians should also have access to service ticket history. This, among other implementations, would give technicians a better understanding of the service, something technicians at my branch didn't have, according to customer complaints. Look at other companies, look at how industry standards are described in magazines and in industry courses and follow these standards.


  10. Helpful (1)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Jacksonville, FL
    Current Employee - Sales Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orkin full-time (More than 5 years)

    Pros

    work life balance is great. great company culture, very supportive. fun and different every day.

    Cons

    just simply not a glamorous industry, fun but not the most prestigious of industries. if you can get by that, you'll be happy.

    Advice to Management

    continue to pay employees a little more, the sales reps do well if they sell, but they could pay slightly more as they have been testing out lately.


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