PFS Group reviews

Pays 30% less than the industry average for medical billing. The cheapest health insurance plan will cost you >30% of your gross annual income (between premiums and the five-figure deductible) before paying out on any benefits. The corona virus response was two, now empty, bottles of hand sanitizer in the breakroom. No assurances have been offered to employees regarding their job security in at a time where the CDC is recommending self-quarantine. They are remaining open in defiance of the Harris county Stay Home Work Safe order. Three weeks after the CDC recommended working from home where possible, PFS has failed to make any effort towards compliance, despite remotely servicing clients on the East and West Coasts to begin with. I really can't give low enough marks for how the executive team has responded to this historical crisis.

Be warned of the nice people... even though some are truly respectable and Honese but some are not. There is a lot of office drama, he said she said type of environment. People throw you under the bus to protect themselves. A majority of the drama starts with senior management. People do not want to take ownership for what they do wrong and they place the blame on others this is part of the reason why am no longer employed with this company I cannot work ethically work for any company that allows this type of behavior and overlooks it. Vacation time is very little health insurance is extremely high for family of two or more you’re paying more than $800 a month unless you go with an HSA plan. Which by the way the company does not contribute . The pay unfortunately it does match most of your customer service pay in the area if you look at Duke healthcare, unc and wake med typically those customer service representatives are making anywhere from 13 to 18 an hour depending on experience that is typically what they will pay for entry-level insurance staff. To be perfectly clear this is not a call center job.