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PRA Group Reviews

Updated January 5, 2018
222 reviews

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2.6
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Steve Fredrickson
49 Ratings

222 Employee Reviews

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Pros
  • High energy, great people to work with (in 10 reviews)

  • Great pay,potlucks,donating to different organizations (in 8 reviews)

Cons
  • Poor compensation especially considering exorbitant salaries/bonuses of upper management (in 12 reviews)

  • Very high turn over rate, great company to work for if you are uneducated or just need a job while you look for another one (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PRA Group full-time (Less than a year)

    Pros

    It's a guaranteed paycheck biweekly

    Cons

    Too many people in a small area


  2. "Could use better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at PRA Group full-time (More than 3 years)

    Pros

    Relaxed, laid back environment in a weather controlled office. Perfect job sor anyone seeking a non-labor job.

    Cons

    Site is going through a rapid growth, so things keep on changing very often. Upper management could really improve. Some of the rules are not so friendly.

  3. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PRA Group full-time

    Pros

    It’s a job, meet good people.

    Cons

    Too many to mention but good luck.


  4. Helpful (1)

    "Legal Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Collector in Norfolk, VA
    Current Employee - Legal Collector in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PRA Group full-time (Less than a year)

    Pros

    Bonuses, 1 hr lunch breaks and having the ability to work alone

    Cons

    Not enough pay, can’t have pen or paper at desk can’t have phone on inside building, will hire anybody

    Advice to Management

    Treat employees like adults not high school students people have kids and need to be able to bring phones into the building!!! Very unorganized and not diverse in the hiring area!! Hire a more diverse group of people and not so many young females who’s there just to keep drama going!!! Management needs to learn how to address their employees better


  5. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Filing Clerk in Norfolk, VA
    Former Employee - E-Filing Clerk in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PRA Group full-time (More than a year)

    Pros

    Easy work for Pay
    Great benefits
    1 hr breaks

    Cons

    Sitting at desk all day


  6. "Account Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PRA Group full-time

    Pros

    Mostly bonus and the opportunity to work together.

    Cons

    Things change everyday, nothing is consistent.


  7. Helpful (1)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at PRA Group full-time (More than a year)

    Pros

    If you have never held another job with a company that appreciates its employees, you will think PRA is great for the bonus. If you have experience, you will quickly see that’s not the case.

    Cons

    Unorganized, unprofessional is an understatement. They will hire anyone to fill a seat for the entry level positions and then upper management expects you to manage a person that has no work ethic. AVP’s don’t like to work. They work from emails and just dump work on the Operations Managers and expect them to spend 24 hours at the job completing all the work that they have dumped on you while they enjoy their evenings and weekends at home with family. Not to mention, in comparison to other OM positions at other companies, you are way underpaid. You will never hear about the goood you do or your accomplishments, everything is all about what you’re not doing. This is by far the worst job I have ever accepted.

    Advice to Management

    Stop treating your mid-level management team like slaves! Stop being dictators and jump in and help to ease the workload.

  8. "The word disappointment is not enough to describe"

    StarStarStarStarStar
    Former Employee - Dispute Resolution Specialist in Norfolk, VA
    Former Employee - Dispute Resolution Specialist in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PRA Group full-time (Less than a year)

    Pros

    The actually pay was great

    Cons

    The staff and management was terrible . If your supervisor or higher management don't like you they have no problem showing it

    Advice to Management

    Need new management


  9. "Ranked in the Top Ten Companies in Hampton Roads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations/Training Manager in Norfolk, VA
    Current Employee - Operations/Training Manager in Norfolk, VA
    Recommends
    Approves of CEO

    I have been working at PRA Group full-time (More than 3 years)

    Pros

    Fastest growing company according to Fortune Magazine

    Cons

    Small company that is more people than process laden.

    Advice to Management

    Consistency


  10. "Be Forwarned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Hutchinson, KS
    Former Employee - Help Desk Technician in Hutchinson, KS
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at PRA Group (More than a year)

    Pros

    Decent Pay. Bonuses for Collectors.

    Cons

    High stress. Tattle tale culture. The company only cares you make them money.


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