PacificSource reviews

2.2

19% would recommend to a friend

(291 total reviews)
avatar

John Espinola

20% approve of CEO

10% positive business outlook

PacificSource has an employee rating of 2.2 out of 5 stars, based on 291 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PacificSource employee rating is 39% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

291 reviews
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Allowed most people to work from home as much as they wanted.

Cons

No cost of living increases in pay, ever. When asked about this, they would always announce that they looked into if it was necessary and always deemed it was not. But the annual merit raises they offered didn’t even cover the cost of living increases over the last several years, which included the incredible increase in employee benefit cost. Management was all over the place, and once John Espinola took over as CEO, that’s when the company really went downhill and is why they had to lay off over 300 people all at once, and and why they’re doing it again over the course of the next year.

1.0
Jun 17, 2026

Yikes

Recommend
CEO approval
Business Outlook

Pros

Work from home great and decent benifits

Cons

-Leadership directionless and constantly changing. -3 managers to 1 employee -constant pressure to improve without any game plan.

2.0
Jun 15, 2026

Supportive teams overshadowed by unstable leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teams are great to work with.

Cons

Leadership changes concentrating only on cost and mass layoffs.

Viewing 1 - 3 of 291 Reviews

Glassdoor has 297 PacificSource reviews submitted anonymously by PacificSource employees. Read employee reviews and ratings on Glassdoor to decide if PacificSource is right for you.