Pindrop Reviews | Glassdoor

Pindrop Reviews

Updated November 2, 2018
72 reviews

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4.0
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Pindrop CEO, CTO & Co-Founder Vijay A. Balasubramaniyan
Vijay A. Balasubramaniyan
61 Ratings

72 Employee Reviews

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Pros
  • "incredibly smart people, great environment and office space" (in 8 reviews)

  • "Pindrop is a fast-paced company on the cutting edge of voice fraud detection and voice analysis" (in 4 reviews)

Cons
  • "Going through a few growing pains, but that's expected and being worked on" (in 7 reviews)

  • "Benefits could be better (401k match, vacation time off)" (in 3 reviews)

More Pros and Cons

  1. "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than 3 years)

    Pros

    - Management listens to concerns and acts on them. If you report something in the monthly anonymous survey, it will usually get addressed.

    - Sales / business side does a great job. If you build something great, it will get used.

    - Company is disciplined. It looks for opportunities within / near its niche. There's expansion, but no wild pivots.

    - Best in class products produced by high-talent folks.

    - Employees are passionate about tech, and teach each other up-and-coming languages / technologies.

    Cons

    - Company is big enough that you might not know where a request or decision came from, or the reasons for it. And sometimes requests get lost in translation along the way.

    - The customer-adjacent roles (CS, Research, QA) often get stuck patching up rushed projects.

    Advice to Management

    There should be a formal vetting system in place for new projects or big changes.

    That vetting should include cost / benefit analysis, prototyping, and performance benchmarking. It must happen before production development begins.


  2. "Great people and a bright future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time

    Pros

    Great team, supportive culture and caring leadership. A very smart gang, excellent technology stack, highly positive outlook.

    Cons

    Going through a few growing pains, but that's expected and being worked on. (right focus on improving).

  3. "Software Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pindrop full-time

    Pros

    Education budget allows you to go to multiple conference / training workshops annually

    Cons

    Culture is very heads down coding


  4. "Rocket ship product AND team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Chicago, IL
    Current Employee - Sales Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (Less than a year)

    Pros

    Fantastic, supportive culture full of smart, high energy professionals who know how to win.

    Cons

    Longer sales cycle, but that’s par for the course when you’re selling 7-fig deals.

    Advice to Management

    Keep innovating.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Atlanta, GA
    Current Employee - Customer Success Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than a year)

    Pros

    Company understands that not all the best talent is located in one physical spot. The fraud and authentication solution is leading the industry.

    Cons

    Benefits could be better (401k match, vacation time off)

    Advice to Management

    as new products are rolled out, ensure all of the pieces are in place for a successful delivery to the customer


  6. "Incredible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pindrop full-time (More than 3 years)

    Pros

    Loved working at Pindrop, spent over three years there...incredibly smart people, great environment and office space. Customers are very happy with the software. I enjoyed working at a company that addresses and aims to prevent a real world problem (fraud).

    Cons

    For me there weren't any cons, every start up has growing pains but things are moving in the right direction.


  7. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than 3 years)

    Pros

    Smartest people in Atlanta; Great benefits and perks; Managers genuinely care about their employees

    Cons

    Working through growing pains; some process could help

    Advice to Management

    Some departments are under staffed, some are over staffed - fix the imbalance or adjust workloads of the under staffed teams

  8. Helpful (1)

    "engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pindrop full-time

    Pros

    great culture and fun place

    Cons

    very fast paced environment to work


  9. Helpful (8)

    "Terrible engineering standards and bad decision in laying off people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pindrop full-time (More than 3 years)

    Pros

    - Base salary is pretty decent for Atlanta
    - Strong research group

    Cons

    - Layoff (May 2018 ) of 23 people happened due to poor top management and inability for the CEO to identify the issues. Not a single top level manager were fired even when it was clear that they were not competent.
    - Engineering standards are really poor and the Product team is not good at identifying essential features.
    - Release dates have no correlation with the pending work
    - Culture is not about 5 letters, it is about making the employees love the company.

    Advice to Management

    Get rid of poorly performing managers


  10. Helpful (3)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Negative Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than a year)

    Pros

    Transparent CEO. Very Appreciative of monthly all hands on meetings.

    Cons

    Next level managers do not communicate well.


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