Pindrop Reviews | Glassdoor

Pindrop Reviews

Updated May 1, 2018
45 reviews

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4.1
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Pindrop CEO, CTO & Co-Founder Vijay A. Balasubramaniyan
Vijay A. Balasubramaniyan
36 Ratings

45 Employee Reviews

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  1. "Great Company Amazing Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than 3 years)

    Pros

    Fast paced, Ever changing, fun environment. Great people. Leadership is strong.

    Cons

    Lots of complexity with the products but this is a special technology that is amazing.

    Advice to Management

    Don't overpromise futures. Focus on the core tech and getting to the masses.


  2. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pindrop full-time

    Pros

    Unique flagship product in a more open market segment.

    Cons

    Weak management and not a good culture in Sales.

    Advice to Management

    Stop micromanaging at all levels. It’s transparent that many don’t care about the actual people behind the work.

  3. "Great technology that solves a tough problem"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time

    Pros

    Great vision, great ROI for customers

    Cons

    Communications across teams is minimal at best


  4. Helpful (1)

    "Great company with smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative
    Former Employee - Business Development Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pindrop full-time (More than a year)

    Pros

    Smart people, learn a lot, futuristic technology

    Cons

    Not a great opportunity for sales or business development. Product is futuristic and the market is small for the current product which requires a much longer sales cycle


  5. Helpful (5)

    "Great technology, challenging career advancement and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Georgia in Atlanta, GA
    Current Employee - Georgia in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pindrop full-time

    Pros

    incredible technology and a really exciting space. The company has really done an amazing job of redefining the overall company story and product in the past 6 months. Some of the smartest people on the planet building something that truly stands ahead of anything else out there. If you are interested in machine learning, voice biometrics, or new tech, there's no comparison

    Cons

    The company has somehow fostered a negative culture where employees avoid taking risks in fear that they will be negatively ridiculed for it. Executive management is overly involved in tactical work and needlessly imposes a lot of reactive measures that send teams scrambling. Weekend heroics and firefighting are often met with no response at all from management or a sense that it wasn't good enough.

    Advice to Management

    Trust the experts in their fields. Many employees understand their discipline better than their executive. Listen to their advice and empower them to focus on what matters. Empower staff to make decisions without fear that failure puts their jobs at risk.


  6. Helpful (8)

    "Junior leaders who bully their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pindrop full-time (More than a year)

    Pros

    The culture is amazing. The people are amazing. Great perks like game nights, free lunch Friday’s and the location is awesome.

    Cons

    There are a lot of unqualified “leaders” who make it a habit to bully their employees. Management is in severe need of training on managing people. They dismiss any input you give and make up dates for launches to appease customers. Then you get reprimanded when the fictitious dates are not met. There was zero work life balance. Also they are not ok with remote days, even if approved you will get a bad reputation for wanting to work remotely.

    Advice to Management

    Listen to your employees and not their managers. Quit verbally abusing employees.


  7. "One of the greatest engineering firms in the southeast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pindrop full-time

    Pros

    Easily the greatest, most motivated, and most brilliant group of people I've ever worked with. From the very top down, the drive and camaraderie is palpable. Working at Pindrop was like going to a top tier engineering university combined with a case study at a top tier business school. I can't say enough amazing things about Pindrop.

    Cons

    However, as previous reviews have stated, cross department communication can be difficult. In addition, the sweeping changes in quality assurance fostered inappropriate and unnecessary battles throughout engineering, as well as endangering the amazing efforts of Pindrop as a whole.

    Advice to Management

    Test Engineering is toxic.

  8. "Great team, wonderful culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (Less than a year)

    Pros

    Excellent engineers, competitive and friendly
    Technology oriented, no BS culture
    Open to learn and experiment new things
    Useful product
    Good middle management
    Open communication, all-hands meetings keep the team informed and focused
    Great life-work balance
    Tea times!

    Cons

    Python tunnel vision
    Amount of politics is too high for a start-up
    Some decisions smell like based on personal agendas rather than the company's
    Which gives an ambiguity of direction
    401K match is a joke

    Advice to Management

    It is too early to become a corporate, keep the start-up spirit going. Keep reason above the politics and personal needs.


  9. Helpful (8)

    "Run Far Away"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Technology is interesting and cool but it’s complex and difficult to sell. Bagels provided on Monday’s and lunch provided every Friday.

    Cons

    Management team is one of the worst I have ever seen and this trickles down to the rest of the company. The CEO is not a leader, treats his employees horribly and has his board completely fooled.

    Advice to Management

    Learn to lead and communicate, the company depends on it. If you don’t, this startup will fail.


  10. "Senior Solution Architect, Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Architect
    Current Employee - Senior Solutions Architect
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time (More than a year)

    Pros

    Working at Pindrop, you get to interact with very intelligent people that are dedicated to catching Fraud. It's very rewarding to see the impact of your work literally results in making the world a better place !
    This is a fast paced environment where you get the chance to be exposed to a lot of different technologies and the opportunity to grow your skillset.

    Cons

    The company is very growth oriented and processes are being put into place. You will get a chance to build the processes as you go. If you are looking for a company where you just need to apply a recipe to make things work, this is not the place for you. You have to find creative ways to resolve issues which can be a deterrent for some but a factor of motivation for others.


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