Pindrop Reviews

Updated Jun 4, 2020

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4.0
74%
Recommend to a Friend
85%
Approve of CEO
Pindrop CEO, CTO & Co-Founder Vijay A. Balasubramaniyan
Vijay A. Balasubramaniyan
69 Ratings
Pros
  • "incredibly smart people, great environment and office space(in 8 reviews)

  • "The fraud and authentication solution is leading the industry(in 7 reviews)

Cons
  • "For me there weren't any cons, every start up has growing pains but things are moving in the right direction(in 7 reviews)

  • "Benefits are generally good although 401k match could be better(in 5 reviews)

More Pros and Cons
  1. "Awesome Place to work, Great Leadership team."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Principal Program Manager in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Pindrop full-time for more than 5 years

    Pros

    Leadership Team is top of the heap, work life balance, products we sell and support, Working TEAMS we engage with, amazing customers we work to make happy.

    Cons

    Health Benefits could be better suited to out of state employees.

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  2. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time for more than 3 years

    Pros

    We try to make the world a safer and better place. I feel that Pindrop genuinely cares about me and my well being. My coworkers feel more like family than acquaintences.

    Cons

    Nothing major. I've only encountered minor issues you might see in any job.

  3. "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Test Engineer 
    Recommends
    Positive Outlook

    I have been working at Pindrop full-time for more than a year

    Pros

    Very collaborative environment, friendly employees, very transparent and very receptive to employees needs and concerns.

    Cons

    Long commute, but these days they have a temporary work from home policy.

  4. "Great place to work, innovate and succeed"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Pindrop full-time for more than 5 years

    Pros

    The products work and the vision is clear. The best ideas win, teamwork is encouraged and I trust my coworkers and my leaders. Plenty of talented people to learn from and with.

    Cons

    nothing major, pretty great place to work.

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  5. COVID-19

    "great place that has become even greater"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time for more than 3 years

    Pros

    Management really bending over backwards to support employees during COVID. Great people throughout the company. Very open to remote working.

    Cons

    For me, I do not have any cons. Best place I have worked in my career. Being a small, startup, there might not be the immediate growth path as in a large company, but to me, the small size and startup culture far outweighs that.

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  6. Helpful (2)

    "Due diligence required"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Principal Software Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pindrop full-time

    Pros

    Strong technology portfolio across company

    Cons

    Direction? What's that? Do we need that?

  7. "Great Potential with missteps hindering execution"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive 
    Recommends
    Neutral Outlook

    I worked at Pindrop full-time for more than 3 years

    Pros

    Unique Technology Talented Team and Loyal Customers

    Cons

    Poor understanding of Contact Center complexities held back Execution

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  8. "Awesome Environment to work!"

    5.0
    Current Employee - Production Support Engineer in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Pindrop full-time for less than a year

    Pros

    Pros: 1. Amazing co-workers, smart people to work with. 2. Smooth on-boarding experience 3. Pindrop is transparent about its growth to the employees 4. Weekly once WFH, good PTO option

    Cons

    Cons Not yet any, will update later

  9. "Awesome environment!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pindrop full-time for less than a year

    Pros

    The culture is fantastic. Very laid back. Casual dress with tons of office events. Fully catered meal every Friday and breakfast every Monday. All the up to date technology you can ask for (95% Apple products). The CEO and management are very engaging and committed to the success of the company. The company offers flexible hours and most employees work 1-2 days remote each week. Right from the start you get 10 holidays, 20 days PTO, health benefits begin day one. We have an awesome Paid Parental Leave policy that is 6 weeks 100% paid. The company also pays for parking and we have a great location in The Biltmore building.

    Cons

    Really none. Every company has their positives and negatives. All I can say is that the CEO and upper management not only solicit feedback, but take action on that feedback. I would recommend to just keep pushing the envelope.

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  10. Helpful (13)

    "Company heading in wrong direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I have been working at Pindrop full-time for more than 3 years

    Pros

    Work from home, start up culture, good PTO and paternity leave

    Cons

    Major lay off 2 years in a row, product not selling, many issues and bugs with product - constantly putting out fires, no opportunities for career advancement, lack of leadership and industry experience within management team.

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Found 91 reviews