Priority Health Reviews | Glassdoor

Priority Health Reviews

Updated August 12, 2017
42 reviews

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3.1
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Priority Health President & CEO Michael P. Freed
Michael P. Freed
12 Ratings

42 Employee Reviews

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  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Priority Health full-time (More than 10 years)

    Pros

    Great company with excellent benefits.

    Cons

    Executive management changes have caused a lot of knowledge & experience to walk out the door.

    Advice to Management

    Keep your great employees happy to stay a strong company.


  2. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Priority Health (More than 5 years)

    Pros

    family atmosphere. fair wages.

    Cons

    lack of diversity and diverse intitiatives.

  3. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Holland, MI
    Former Employee - Customer Care Representative in Holland, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Priority Health full-time (Less than a year)

    Pros

    Priority Health as a whole is a progressive and friendly company to work for. The provided equipment to do ones job is top of the line. The main campus is beautiful and the work space is nice.

    Cons

    The Medicaid managers are very childish. Their management style is reflective of this. Keeping the member interactions people centered is not a focus.

    Advice to Management

    Be more in tune to your supervisors management style. Move all departments to the corporate campus for better oversight. Managers, look for the strengths in your staff, not just the quota goals.


  4. "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend

    I worked at Priority Health full-time (More than a year)

    Pros

    Mission statement/philosophy very customer oriented.

    Cons

    Directors do not act on the mission day to day. People leaders who lack experience and understanding of what successful leadership looks like.

    Advice to Management

    Don't promote people who lack leadership qualities.


  5. "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priority Health full-time

    Pros

    work-life balance and location

    Cons

    business decisions seem very suspect


  6. Helpful (1)

    "RN Liasion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Liaison RN in Ridley Park, PA
    Former Employee - Liaison RN in Ridley Park, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priority Health full-time (More than a year)

    Pros

    Great pay!! Zero oversight which is pro and con -

    Cons

    Zero oversight - you could literally beg for help and no one ever helped. Management came and left constant turnover. LPN infested management and have zero clinical skill set. Yet these are your "leaders" constant confusion. Patients would be sent out for days before management even had a clue.

    Advice to Management

    Hire qualified people to run your management team. Stop hiring don with zero prior exp to lead teams that themselves have the poorest nursing skills I've ever seen. You market and spend so much while spending so little on the "product" and ignore the outcomes time and time again. Until you hire people with exp and compassion nothing will change.


  7. "Nice company to work for"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - GROUP INSTALLATION COORDINATOR in Grand Rapids, MI
    Current Employee - GROUP INSTALLATION COORDINATOR in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Priority Health full-time (More than 10 years)

    Pros

    Good benefits, Flexible Hours, great vacation time, Nice group of people to work with everyday, also work at home available.

    Cons

    Very fast paced and ever changing with 98% accuracy expected, management changes often leaving you feeling a little lost sometimes.

    Advice to Management

    Slow the pace a little, making it a little easier to keep pace with the changes, better procedures and ways of communicating changes.

  8. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, welcoming, a lot of room for growth

    Cons

    Working late nights and on the weekends during certain months


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people that enjoy their work.

    Cons

    Vulnerable to competition and that causes hard times at different times.

    Advice to Management

    Keep up the great work.


  10. Helpful (1)

    "Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southfield, MI
    Former Employee - Anonymous Employee in Southfield, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Priority Health full-time

    Pros

    The training in Grand Rapids was AWESOME!!

    Cons

    The office is South-field on the service side is like high-school.

    Advice to Management

    Training, Training and more Management Training..


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