Quark Software reviews

3.7

66% would recommend to a friend

(252 total reviews)
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Martin Owen

53% approve of CEO

53% positive business outlook

Quark Software has an employee rating of 3.7 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quark Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

252 reviews
1.0
Feb 5, 2020
Recommend
CEO approval
Business Outlook

Pros

There are none. Pay is poor, job goals are unclear, and morale is as low as it gets.

Cons

If you are looking at reviews because you are interviewing with Quark, know that whoever you are, you do not deserve the hell that is this poorly run company. Chris Hickey is in panic mode after a terrible first year as CEO and changes sales process and KPI's daily to follow whatever new "focus" he decided on when he woke up in a cold sweat that morning. Daily is not an exaggeration, he really calls team wide meetings each day to ramble about the new direction for the team. His constantly changing processes have resulted in the loss of MAJOR clients and have handicapped his team's ability to find new business. There are millions of words in the English language, and yet no string of them can properly express the frustration of working for this man.

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Quark Software Response
6y
Thank you for taking the time to write a review. We are sorry to hear you felt the job goals were unclear. We have implemented and established clear job description, titles, and performance reviews. Our annual merit increase varying from individual to individual depending upon the performance ratings. If you have any additional feedback, please email me at arichter@quark.com.
1.0
Jul 10, 2019

Stay Away at all Costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some incredibly talented, passionate and hard-working employees - those that are left. Some good technology

Cons

BTW. Stop pressuring junior employees to give positive reviews on Glassdoor. It couldn’t be more obvious when you see the honest reviews of what’s happening and they are followed by multiple 5-star reviews that are devoid of reality! New CEO is destroying the company and alienating customers in a way I’ve never seen in such a short period of time. Anyone that’s not a YES CHRIS Person has been kicked out or left. The good employees that remain are doing so only until they find the right opportunity to leave for. Quark’s enterprise content automation business is officially dead with all the focus on QuarkXPress, and the new CEO is succeeding at driving away the last of those customers too with the kind of policies and approaches that caused the company to lose the market to Adobe originally. I’m sure the only happy employees are the cheap young kids he’s brought in.

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Quark Software Response
5y
Thank you for taking the time to write a review. We appreciate you mentioning our amazing employees and technology. We are disappointed to hear you did not have a positive experience. If you have any additional suggestions, please email me at arichter@quark.com.
1.0
Jul 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Still a well known brand with a somewhat global presence and good customers.

Cons

CEO is a micro manager in the extreme who’s out of his depth and can’t be trusted. His bad decisions have hurt sales and led to many customers leaving. It’s just one round of job cuts after another and employee moral is at an all time low.

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Quark Software Response
5y
Thank you for taking the time to write a review. We appreciate you noting our global presence and great customers! We understand that change is difficult. For us to continue to be successful it was important to implement new policies and procedures along with performance reviews with merit pay. Your feedback will be shared with the appropriate department. If you have any additional suggestions, please email me at arichter@quark.com.
Viewing 1 - 3 of 252 Reviews

Glassdoor has 324 Quark Software reviews submitted anonymously by Quark Software employees. Read employee reviews and ratings on Glassdoor to decide if Quark Software is right for you.