Quest Software Reviews | Glassdoor

Quest Software Reviews

Updated February 19, 2017
205 reviews

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3.1
Star Star Star Star Star
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Quest Software Chairman and Chief Executive Officer Michael S. Dell
Michael S. Dell
37 Ratings

205 Employee Reviews

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Pros
  • Good work/life balance, good quality of work and importance to employees (in 9 reviews)

  • Great work environment, every one seemed to care about each other and took the time to talk things through (in 12 reviews)

Cons
  • Upper management had their own cliques depending on location (in 7 reviews)

  • no career advancement or direction, hours are a bit longer than usual, unpaid on-call duties, really driven by stats in support (in 3 reviews)

More Pros and Cons

  1. "Reception"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Aliso Viejo, CA
    Former Employee - Receptionist in Aliso Viejo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Quest Software full-time (More than 3 years)

    Pros

    Great people, great energy. Although I was employed there during the Dell Software acquisition, Quest is in a rebuilding stage now as it returns to its roots. Exciting!

    Cons

    No cons really. Steady and consistent work hours. Pay is commensurate with experience and at entry level but room for growth and promotion.


  2. "Dir. Product Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Software full-time

    Pros

    Great portfolio of products and great people

    Cons

    Limited upward mobility in product management


  3. Helpful (4)

    "Dell Software (pre-Quest)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Quest Software full-time (More than 5 years)

    Pros

    Great people, very smart, hardworking, and dedicated.

    Cons

    A lot of uncertainty, particularly leading up to the acquisition/return to the Quest brand. Very few raises or promotions over the span of several years.

    Advice to Management

    Keep the good people happy - everything isn't based on numbers.


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  5. "Sales Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager
    Current Employee - Sales Account Manager
    Negative Outlook

    I have been working at Quest Software full-time (More than 8 years)

    Pros

    Benefits - 401K, Health, Dental, Vision are good

    Cons

    Too many ownership changes have cause the technology to suffer, and have caused morale to fade. Seems like there are a lot of long term, valuable employees that are starting to look elsewhere


  6. Helpful (4)

    "Never the same after Dell acquisition"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Software full-time

    Pros

    Prior to Dell it was a unique and special place.

    Cons

    Dell acquisition ruined the company.

    Advice to Management

    Go open a plumbing business.


  7. Helpful (1)

    "Not reliable company to work - Too much politics and False Metrics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Manager in Austin, TX
    Current Employee - Resolution Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quest Software full-time (More than 8 years)

    Pros

    Some products are very good as SonicWall and Kace

    Cons

    Does not pay salary at correct day.
    Does not give any kind of training for employees
    Does not respect Career progression
    Does not respect Older Employes
    It is moving all Jobs from all part of World to Panamá because is Cheaper
    Does not think on customer first... Metrics always came first...
    A LOT of unsatisfied people...

    Advice to Management

    Forgot the metrics and stop to creating new process every day.
    Call your loyal employees and discuss about the careers and future.
    Stop think only about money and start to listen the customers...


  8. Helpful (6)

    "Sales & Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Operations in Aliso Viejo, CA
    Former Employee - Sales & Operations in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Software full-time (More than 10 years)

    Pros

    You will meet ex Questies who say it was the best place ever to work. And it was, If you were a friend or relative of the Chairman or the CEO of Quest or had worked for Peregrine. Same if you were close to someone who was close to them. If not it was just another place to work.

    Sales reps in USA , especially Aliso Viejo, had a special privilege to complain directly to the CEO about deal comp, and they usually were rewarded. Lots of times multiple reps were paid for one rep's work. Which was a big reason the company struggled to make $$ at the end.

    Cons

    Quest's dirty secret was that the company couldn't develop products or people. They had to acquire products because R&D was ineffective - and expensive. And they couldn't develop people internally because HR hired, fired and did nothing in between - so they had to hire any needed skills from the outside. When the acquisitions & hiring stopped, the company stagnated and was ripe for takeover.

    The first year in Dell really was Better Together, then Dell tried too hard to integrate software marketing & sales "motions" with the hardware teams, so costs increased and bookings dropped badly. Not sure why the DSG president didn't fight back to run the business as a proper software company (bonus money?) but he didn't and evidently none of his sycophantic leadership team told him the King had no clothes. End result = company goes into a tailspin while leadership team has love-in, then DSG sold for 50 cents on the dollar in 2016 and loads of employees got laid off.

    Advice to Management

    DSG leadership team - you did NOT do a good job, no matter what you tell yourselves. You (mis)managed numbers, not a business. And you killed that business. Working at DSG was like watching a really awful movie getting made - but leadership acted like you were making Gone With The Wind. In fact it was more like Ishtar. With no script! Hang your heads in shame.


  9. Helpful (2)

    "Quest has gone downhill quickly..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quest Software full-time (More than 5 years)

    Pros

    You can work remotely, which is nice

    Cons

    Company is in a disarray, people are leaving in droves and salaries plus bonus' are not being paid correctly. It's sad.

    Advice to Management

    Value your employees and make them feel needed. Get HR in order and pay correctly.


  10. "Great company with great ppl"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Irvine, CA
    Current Employee - Account Executive in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quest Software full-time (More than a year)

    Pros

    Allot of good people and managers who are looking to help you succeed.

    Cons

    New senior mgmt is coming in and making changes. More changes are expected (ie layoffs and such)

    Advice to Management

    Listen to current mgr team who can give you the inside scoop on ways to improve the company. Don't cut corners just to save money.


  11. "Quest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Buffalo Grove, IL
    Current Employee - Team Lead in Buffalo Grove, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Quest Software (More than 5 years)

    Pros

    Comparative benefits package. They cognizant of life out of work.

    Cons

    It's a large company and you may never meet the executive team face to face.

    Advice to Management

    Keep employees more informed as to what is going on with the company.



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