RES Software Reviews | Glassdoor

RES Software Reviews

Updated November 5, 2017
100 reviews

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3.4
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Al Monserrat
21 Ratings

100 Employee Reviews

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Pros
  • It is a great place to grow professionally (in 6 reviews)

  • It is a small company environment with lots of opportunity for groth (in 6 reviews)

Cons
  • This company is run by politics (in 3 reviews)

  • The company was purchased recently and a lot of the people who should have been let go weren't (in 3 reviews)

More Pros and Cons

  1. "RES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Manager
    Former Employee - Software Development Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RES Software full-time (More than a year)

    Pros

    Great group of people that worked at RES

    Cons

    Unfortunately, they have been acquired.


  2. "RES Software has been aquired by another business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RES Software full-time (More than 3 years)

    Pros

    Everyone was very respectful of one another, there were very few, if any, employees involved in office politics.

    Cons

    Should have tried harder to save money and kept a steady brand.

  3. "Best company - best workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Radnor, PA
    Former Employee - Marketing in Radnor, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RES Software full-time (More than 5 years)

    Pros

    The company got recently acquired but it was the best company I ever worked for. Best workplace, good benefits and great team.

    Cons

    I can't think of any cons.


  4. "Doesn't matter now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Radnor, PA
    Former Employee - Support in Radnor, PA
    No opinion of CEO

    I worked at RES Software full-time (More than 3 years)

    Pros

    Depending on the department it could be enjoyable at times

    Cons

    The company no longer exists


  5. "When does the politics end - part 2 -"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RES Software full-time (More than a year)

    Pros

    Great windowdressing.
    Playing games with people

    Cons

    It is funny to see how my management team is hiding from the truth -and still are -.This company is run by politics. You are either with them(CTO and his inner-circle) or you are against them. Every 6 months we have a re-org. Another round of lay-offs.

    Fired random the best people if you are in probation or temporary contract-> they don't care. No Human integrity at all.
    No values, how funny one of their core value - Treat people like you wanted to be treated - I cannot believe this. I pray for KARMA.

    Read the reviews! Talk to people, not with the Den Bosch management team around. Sell this company at any price before it is too late - and they did -

    Advice to Management

    Well done, selling this company to a former use to be great company - Ivanti-, What a crazy world!


  6. "Acquired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RES Software full-time (More than 3 years)

    Pros

    Small company, so there was the ability to influence.

    Cons

    The company was recently acquired

    Advice to Management

    I think you all did a great job and it's unfortunate it came to an end.


  7. "Very Friendly and Very Welcoming."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RES Software full-time

    Pros

    Very smart individuals and very friendly.

    Cons

    Office Politics sometimes gets in the way.

  8. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RES Software full-time

    Pros

    The company was purchased recently and a lot of people were let go, including the CEO who tried very hard to be young and failed. Just because you wear sneakers with your jeans doesn't mean you're hip or cool. You're just an old guy wearing sneakers with jeans.

    Cons

    The company was purchased recently and a lot of the people who should have been let go weren't.
    Marketing...what can one say? The head of the snake was finally lopped off, and what remains of the entitled gaggle that you lead will be devoured by the larger entity who has purchased RES. All the "Senior Directors," and "Senior Managers" will be set forth to find out what it's like in the real world, where you're held accountable.

    Advice to Management

    Finish the culling.


  9. Helpful (9)

    "False Promises on Technology and Leadership Trying to Guess their Way to Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RES Software full-time (More than a year)

    Pros

    Several people really do try to make it work
    OTE for salespeople is middle upper-end of spectrum
    Health benefits are great.

    Cons

    The product fails to deliver on promises without lots of custom services work and even then only works in very specific use cases.
    Over the last year several people have quit without being replaced so everyone is expected to pick up the extra work with limited direction
    Management guesses at a new go-to-market message every 6 - 9 months because the products were built to do a few things "ok" but nothing specifically great. Even the things they pick as go-to-market end up not working in half the environments when trying to deploy.
    Marketing makes best effort to solidify company identity but because of previously mentioned challenges it is hard. Therefore leads for sales people are few and far between. Marketing leadership also doesn't seem to understand basics of advertising in a digital era and what real content strategies are and how to use data.
    Code is old and market differentiation of "out of the box" integrations appear to be poorly packaged scripts with a UI

    Advice to Management

    Focus on solving one "hair on fire" problem instead several nice to have features. Also, because a couple customers bought RES for a niche security purpose does not make you a security company.


  10. Helpful (2)

    "Needs to grow more, but a good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Management Specialist in Radnor, PA
    Former Employee - Order Management Specialist in Radnor, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RES Software full-time (More than a year)

    Pros

    --Excellent passion and motivation exercised from top company officers (CEO, COO and CTO are solid leaders, display good empathy and have tremendous character, and want to take RES into an upper echelon software company). The company's R&D department is top notch and excellent to provide new and innovative software solutions for its customers.
    --Good displays of teamwork within departments. Also, there is a "Great Place to Work" survey that is taken seriously by upper management as ways to better improve the organization from top to bottom - the survey has helped the organization improve over the years.
    --Opportunities to travel and visit Dutch (and other European) colleagues in the NL office, and a chance to visit the Netherlands during time away from the office.

    Cons

    --Cross functional communication is the biggest challenge with the organization. There is an obsession over how things "have always been done" as opposed to expressing good empathy and fostering more flexibility in solving issues. This is especially true when two different departments attempt to communicate with one another, or when the NL office needs something from the US office and vice versa. Also, mid-level managers ask questions that can go off on odd tangents, and it takes time to come back on point. Sales can be impatient and have no desire to fully understand processes and why certain deals can or can't be done.
    --Like most startups, it is a roller coaster ride financially speaking. The Netherlands HQ is financing all American operations 90-95% of the time, which is a little constraining. The American office is getting better, but is still a couple or a few years away from being a "month-end close" company and becoming truly independent of NL financing.
    --I worked for the finance team, but was soon the sole representative in the US office (after a few job cutbacks) and my boss was in the NL. Professional conversations to resolve problems were challenging because of time differences. Unless you consider a move to the Netherlands, there are no opportunities to advance in your career within the finance team in the US office, and likely won't be for a while.

    Advice to Management

    --Continue to foster team building within the organization, particularly emphasizing less passion on established processes and exercising more empathy with fellow co-workers. Look for ways to allow your employees to be more flexible in resolving issues, without firing a barrage of questions in order to belittle or demean your teammates (or at least give that perception).
    --Continue to improve, or look for ways to improve, on the communication deficiencies company wide. The organization is full of good and talented people, but a better emphasis needs to be placed on fostering solid communication.
    --The company exercises sound financial judgment, but clearly needs a big boost from private equity in the USA in order for the company to grow and make a strong impact, especially in the diverse American marketplace. This will also allow for a greater headcount in the organization (particularly in America), where people are asked to perform multiple jobs and feel burned out at times.


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