Regal Reviews | Glassdoor

Regal Reviews

Updated September 20, 2018
1,820 reviews

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3.4
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Moshe Greidinger
45 Ratings

1,820 Employee Reviews

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Pros
Cons
  • "Minimum Wage Kind of Isn't Worth It" (in 165 reviews)

  • "Low pay even as a projectionist, management delegates managerial duties to floor staff but does not provide commensurate pay" (in 69 reviews)

More Pros and Cons

  1. Featured Review

    "Fast-paced Floor Staff life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Staff
    Current Employee - Floor Staff
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regal part-time (Less than a year)

    Pros

    - Very friendly/ helpful coworkers and managers.
    - Tasks are relatively easy to learn, especially with other coworkers at your side.
    - Hours have been pretty flexible so far.
    - Free movies for you and a guest!
    - Free movie posters if you love to collect.
    - 50% off concessions!

    Cons

    - Even for part-time, every shift is 8 hours long.
    - Redeeming customers’ rewards points is over-complicated at times and is the source of most customer-service problems.
    - The free movie tickets can only be redeemed one hour before showtime. No pre-reserving (but hey, free is free)

    Advice to Management

    - Allow for 6 hour shifts if desired.
    - Update the concessions register so it can redeem Regal Crown Club points. Most patrons either don’t have the app or complain about having to go to the box-office to redeem points. Making a shortcut here would definitely speed things up!
    - If possible, early movie screenings for employees so we don’t have to worry about getting movies spoiled while on-the-job.

    Regal Response

    Jun 18, 2018 – Engagement Coordinator

    Thank you for leaving us a review on our Glassdoor page. We are very happy to see that you are enjoying all of the benefits Regal has to offer, and that you are enjoying your time with us. You... More


  2. "Floor Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Regal part-time

    Pros

    Box office is easy and straight forward

    Cons

    Customer service is challenging and frustrating sometimes

    Advice to Management

    Hold employees accountable

    Regal Response

    Sep 17, 2018 – Engagement Coordinator

    Thank you for the review, we appreciate your feedback. We are happy to see that you are enjoying your time with us. We understand that at times customer service can become challenging but we would... More

  3. "Good for high school kids and maybe college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regal part-time (Less than a year)

    Pros

    Free movie tickets, discounted concessions.

    Cons

    Long hours, never see family or friends, can be incredibly boring.

    Regal Response

    Sep 18, 2018 – Engagement Coordinator

    Thank you for taking the time to leave us a review on Glassdoor. We appreciate your feedback and are happy to see you enjoyed the free movie passes and concessions discount. If you would like to... More


  4. "Associate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Bossier City, LA
    Current Employee - Associate Manager in Bossier City, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regal full-time (More than 5 years)

    Pros

    Decent pay; Free movies; Half off concessions; Learn how to be prepared in diverse situations

    Cons

    Guaranteed to work holidays and weekends

    Advice to Management

    Don't take angry customers personally

    Regal Response

    Sep 18, 2018 – Engagement Coordinator

    Thank you for the review. We appreciate your feedback and are happy to see you are enjoying your time with us including the free movie passes, concessions discount, and life skills that you can take... More


  5. "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in New York, NY
    Former Employee - Various in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Regal (More than a year)

    Pros

    Very Flexible Hours even if you're in school. Great environment to grow your customer service skills

    Cons

    sometimes moves to fast if this is your first job, breaks are short and inconvenient.

    Advice to Management

    please upgrade the break room.

    Regal Response

    Sep 14, 2018 – Engagement Coordinator

    Thank you for the review. We appreciate your feedback and are happy to see that you enjoyed your time with us - especially the flexible work schedule and positive work environment. We understand that... More


  6. "Crew"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regal part-time

    Pros

    great environment, free movies, advancement

    Cons

    busy, hard work, management, must be good at customer service

    Regal Response

    Sep 10, 2018 – Engagement Coordinator

    Thanks for the review! We are happy to see that you are enjoying your positive work environment as well as the free movie passes and continuing opportunities for advancement. We are interested in... More


  7. "Work is easy, but dont get on co workers bad side"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concessionist in Roseville, CA
    Current Employee - Concessionist in Roseville, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Regal part-time (More than a year)

    Pros

    Easy work
    Friendly people
    FREE MOVIES AND HALF OFF CONCESSION

    Cons

    Very judgemental
    patrons are very rude

  8. "A job for teenagers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher in Astoria, NY
    Former Employee - Usher in Astoria, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Regal part-time (Less than a year)

    Pros

    Free movie tickets, 50% off concession

    Cons

    This is a good job for teenagers in high school. Not for people who has experience in retail or something else. I was an usher and I cleaned up after people when movies finished and did bathrooms.

    Advice to Management

    Do breaks better.


  9. "Good Summer/Highschool job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Staff
    Former Employee - Floor Staff
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regal part-time (Less than a year)

    Pros

    Flexible hours free movies and discounted concessions. A lot of fun co-workers.

    Cons

    Poor management repetitive work environment.

    Regal Response

    Sep 5, 2018 – Engagement Coordinator

    Thanks for the review! We are happy to see you enjoyed your time with us especially the flexible work schedule and discounted concession items. We are interested in hearing more about your time with... More


  10. "Theater Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regal part-time

    Pros

    Free movies and discounted concessions

    Cons

    Company was bought out and made many changes all at once in a short amount of time for both employees and customers

    Regal Response

    Sep 5, 2018 – Engagement Coordinator

    Thank you for the review! We are happy to see you are enjoying the free movie passes and discounted concessions items. We understand that change can at times be stressful but we are hoping to provide... More


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