Relax the Back Reviews | Glassdoor

Relax the Back Reviews

Updated April 24, 2017
22 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Dick Palfreyman
9 Ratings

22 Employee Reviews

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  1. "EXCELLENT COMPANY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in La Palma, CA
    Former Employee - Marketing Manager in La Palma, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Relax the Back (More than 5 years)

    Pros

    All around great people. Easy office environemnt

    Cons

    I can't think of one negative review.

    Advice to Management

    Keep up the good work


  2. "Deception"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Alpharetta, GA
    Current Employee - Sales Associate in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Relax the Back full-time (More than a year)

    Pros

    Learned about the vertebrae and posture.

    Cons

    Lies about potential annual income, clientele and company growth.

    Advice to Management

    Management and owner needs to work on communication skills for a successful team and environment. Also, need to learn how to talk to staff calmly without raising voice.


  3. "Dead End Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Care Product Consultant in Aventura, FL
    Former Employee - Back Care Product Consultant in Aventura, FL
    Doesn't Recommend

    Pros

    Pleasant Work environment and Co workers.
    Really enjoyed helping people to find solutions.

    Cons

    Management doesn't value their employees . Commission structure is a dis-incentive, No room for advancement.

    Advice to Management

    Value your employees more by promoting from within. Create a commission structure that makes you want to sell!


  4. "Back Care Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Care Consultant in Oklahoma City, OK
    Current Employee - Back Care Consultant in Oklahoma City, OK

    I have been working at Relax the Back full-time (More than 3 years)

    Pros

    The best thing about this job is being able to help people every day find real solutions for real problems.

    Cons

    To much Micromanagement. Not enough focus on getting real traffic in the door of the store.


  5. Helpful (1)

    "Employee"

    Star Star Star Star Star
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at Relax the Back full-time (More than 10 years)

    Pros

    Helping the Community, with Back and Neck issues, love setting up an ergonomic office work area. We have the best beds ever. All our product is top of the line, High Quality. Great Vendor training, a lot of basic, and on going training. Small Business. Good Owners. Nice group of Staff. Supportive of each other. I have been an employee thru out the So Cal area over 10 years, Learning more about Back, Neck, issues, and finding solutions for their specific needs.

    Cons

    Improve communications to New Hires, expectations and requirements of the Job tasks.


  6. Helpful (1)

    "Back Care Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Luis Obispo, CA
    Current Employee - Sales Associate in San Luis Obispo, CA

    I have been working at Relax the Back full-time (Less than a year)

    Pros

    Helping people who suffer from back or neck pain.

    Cons

    Helping people who suffer from back or neck pain and have horrible attitudes.

    Advice to Management

    Train the staff, set goals, build a positive work culture, implement staff meetings, and reward hard work well done.


  7. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Relax the Back full-time (More than 3 years)

    Pros

    Constantly helping people with severe spinal issues become more comfortable and nurse themselves back to health.

    Cons

    Workload can be extraneous, but, we are not justly compensated.

    Advice to Management

    Hire a back office staff to go along with your sales associates so that the sales associates could focus more on selling.


  8. "In Store Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment friendly clients challenging

    Cons

    Commission structure gives little if any incentive to sales people. If you sell get ready for someone to tank your deals or cut themselves in (sales and managers alike)

    Advice to Management

    Managers should help salespeople not try to beat them. Managers should "compete" for monthly bonus on a separate track not against salespeople. Manager bonus should be for the most helpful not the most cut throat


  9. Helpful (2)

    "Problem is the Franchise Owner, not the Franchise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Dallas, TX
    Former Employee - Store Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Relax the Back full-time (More than 5 years)

    Pros

    Clients are often in pain and in need. It is satisfying to help them find solutions. Products are expensive and fairly static (rarely change), but are high-end, high quality for the most part.

    Cons

    Many of these stores struggle to become profitable. There are a few superstar owners and stores. Not the case in the Dallas area. High demand, low reward (not just financially but in the realm of consideration and appreciation). It's all about t he bottom line, and nothing is ever good enough.

    Advice to Management

    Franchise (corporate) management needs to better screen owners and offer more training and guidance. Local franchise owner could benefit from some lessons in people skills and people management.


  10. "The Franchise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Care Consultant in Miami, FL
    Former Employee - Back Care Consultant in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Relax the Back full-time (Less than a year)

    Pros

    Great starting pay at $14hr. Discounts on products sold through manufacturers. I bought an Ijoy massage originally at $800 for $300. A place for good connections and career building.

    Cons

    A potential family business turned sour. If you don't like paper work and are not a strong closer, the door will hit you back!

    Advice to Management

    Learn your product!


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