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S3 Shared Service Solutions

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S3 Shared Service Solutions

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S3 Shared Service Solutions Reviews

Updated Sep 27, 2022

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Found 176 of over 179 reviews

3.6
61%
Recommend to a Friend
76%
Approve of CEO
S3 Shared Service Solutions Chief Executive Officer Mike Scully (no image)
Mike Scully
107 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Remote work and good benefits(in 10 reviews)
  • "There is also opportunity to work from home, which helps with the commute and my work/life balance.(in 8 reviews)
  • "Orientation was the best training I've ever had.(in 8 reviews)
  • "Some good people work here(in 8 reviews)
  • "We also stress a good work/life balance.(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Veteran Status

This rating reflects the overall rating of S3 Shared Service Solutions and is not affected by filters.

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  1. 5.0
    Current Employee

    Great company

    Aug 21, 2022 - Customer Care Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good support from management to complete job requirements successfully

    Cons

    No cons. Good work life balance

    Continue reading
    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    There are other places to go in this company don’t do the call center cards team

    Sep 27, 2022 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The managers are great Off every holiday and Sunday Work from home

    Cons

    Very little opportunity for progression Hiring at higher pay rates but not giving raises to longterm employees Metrics are always changing and goals are unattainable

    Continue reading
    Be the first to find this review helpful
  3. 4.0
    Current Employee, more than 1 year

    Great company

    Sep 7, 2022 - Disclosure Desk Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance. Good PTO

    Cons

    No cons. The company is great

    Be the first to find this review helpful
  4. 2.0
    Current Employee, more than 1 year

    Mismanaged company filled with idiots in upper management

    Aug 30, 2022 - Anonymous Employee in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being remote or working from home is the only reddeming factor to this job.

    Cons

    Everything else... believe me when I say run.

    Continue reading
    1 person found this review helpful
  5. 4.0
    Former Employee

    Fast Pace

    Aug 2, 2022 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of learning opportunity You can grow within the company

    Cons

    Strict on call volume Not so flexible with personal issues

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  6. 3.0
    Current Employee, more than 1 year

    Good job for short term

    Aug 16, 2022 - Call Center Representative in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, nice amount of PTO

    Cons

    Pay could be better, my son who is a life guard makes more than me

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  7. 5.0
    Current Employee, less than 1 year

    Excellent Company

    Jul 12, 2022 - Consumer Loan Processor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work to life balance is exceptional, exceptional management, opportunity to work remote, excellent opportunities for advancement

    Cons

    Not applicable, I have no cons for this company.

    Continue reading
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  8. 3.0
    Current Employee

    Meh

    Jun 28, 2022 - Customer Service Representative (CSR) in Linthicum, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    N/A, very limited pros really

    Cons

    Far too many to list. Stay away.

    1 person found this review helpful
  9. 3.0
    Current Employee

    Remote work

    Jun 22, 2022 - Consumer Loan Processor in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work remotely and company promoted from within

    Cons

    PTO policy is strict and no separate sick time, if you get sick before a vacation they can cancel your PTO

    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 1 year

    Lots of calls

    May 12, 2022 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management and coworkers. It was never boring

    Cons

    The calls are nonstop and processes can change quickly.

    1 person found this review helpful
Viewing 1 - 10 of 176 Reviews

S3 Shared Service Solutions Reviews FAQs

S3 Shared Service Solutions has an overall rating of 3.6 out of 5, based on over 179 reviews left anonymously by employees. 61% of employees would recommend working at S3 Shared Service Solutions to a friend and 61% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by -12% over the last 12 months.

61% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated S3 Shared Service Solutions 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at S3 Shared Service Solutions to be coworkers, benefits, career development and the cons to be senior leadership, culture, management.

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