SIRVA Reviews | Glassdoor

SIRVA Reviews

Updated September 10, 2018
154 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SIRVA CEO Tom Oberdorf
Tom Oberdorf
9 Ratings

154 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "There is no support from upper management, and they expect you to figure it out yourself" (in 7 reviews)

  • "Little work life balance, huge disconnect between managment and front line employees, promotions for pets, more work for talent" (in 4 reviews)

More Pros and Cons

  1. "Clear Strategy, Great Culture, Empowered Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SIRVA full-time

    Pros

    Stability of a bigger company with the nimbleness of a startup.
    Transparent & strategic CEO, ethical leadership team
    Strong culture that values employees

    Cons

    Benefits could be richer, but hard to complain overall

    Advice to Management

    Keep investing in your people


  2. Helpful (1)

    "Gac"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at SIRVA full-time

    Pros

    Generous PTO
    Gain experience in intl business
    Culture is healthy competitive, not cutthroat
    Training program is developed

    Cons

    Excessive workload - long hours and pay is not commensurate
    Operations carries high level of risk and therefore constant stress
    Inconsistent expectations
    Constant Reshuffling of clientele and workloads due to client demands, layoffs and resignation- creates chaos and interruption to normal customer service/relationships/operations
    No work/life balance - 24/7 work is acceptable for the execs making six figures that Sirva supports- it is not acceptable for this level job

    Advice to Management

    Stop selling things that ops can’t provide
    Find a better balance for employees vs workload so you’re not always hiring and firing to maintain revenue
    Allow managers to manage their teams rather than spend time in sales or on in exec meetings

  3. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at SIRVA full-time

    Pros

    The best thing about this company is that my commute in very reasonable and there is a gym in they building. They don't care what hours you work as long as you get your work done.

    Cons

    Benefits aren't great. 401k matching is low, healthcare is expensive. There is a lack of community in my department.


  4. "You get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Saint Louis, MO
    Current Employee - Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SIRVA full-time (More than 5 years)

    Pros

    Fast paced, exciting work environment. Opportunities for advancement and good incentive $$$ for those who perform well and take initiative. Good PTO.

    Cons

    Seasonality of the business means that there are times of high volume and high stress. Consultants and customers would benefit from more administrative support for the consultant staff, especially during summer.

    Advice to Management

    Don't be too quick to move away from admin support - the systems are not yet as good as they should be.


  5. "Credit/Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SIRVA full-time (More than 8 years)

    Pros

    Wonderful co- workers she are always willing to help and encourage you.

    Cons

    Complete work overload on those people who work hard. Those that complain or just pretend to work don't get more duties assigned to them. Managers look past the slackers because it's easier than confronting.

    Advice to Management

    Learn to recognize the good workers and reward them instead of working them to the point that they leave. You are constantly losing good employees due to the unfair way things are hake's.


  6. "Generally Positive Work Experience - if you like what you do"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SIRVA full-time

    Pros

    Allows for further career growth and will assist financially with certifications and schooling.

    Cons

    Healthcare coverage is marginal and communication among teams can be cumbersome.


  7. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SIRVA full-time

    Pros

    PTO, flexibility, work from home

    Cons

    Salary, expensive insurance, management needs to recognize those that are working in the lower levels. They have their special people that they like to recognize.

  8. "No summer life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Positive Outlook

    I have been working at SIRVA full-time (More than a year)

    Pros

    Never a dull moment. Stable company. Very professional for the moving industry.

    Cons

    No work-life balance from May-October Horrible high deductible benefits.What they pay new hires is inconsistent.

    Advice to Management

    Upper management has no clue how to run an typical desk. Processes in place are not well researched and often impractical.


  9. Helpful (1)

    "Global Assignment Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Global Assignment Consultant in Saint Louis, MO
    Current Employee - Global Assignment Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SIRVA full-time (More than 3 years)

    Pros

    Generous PTO
    Great team environment
    Supportive management
    Decent advancement opportunities

    I've been working at SIRVA for a few years now and generally would recommend it. The Global Assignment Consultant role is a tricky one because we wear so many hats and are ultimately responsible for so many things outside of our control. But what keeps me coming back is a great team, fun office environment, the incentive payouts that are decently easy to get, and a supportive manager who actively takes an interest in my current workload and also future plans.

    Cons

    High performers overloaded and low performers not adequately addressed
    Global Assignment Consultants have too many things to manage- transferee communications, expense reports, internal reports, vendor invoicing, client invoicing, and so much more. It would be great if we could offload some of these things, and a great way to do that would be to update the employee interface

    Advice to Management

    Hire more Global Assignment Consultants. If we have more room to breathe, we will provide better service to transferees and thus increase our survey scores, and our company will be better able to deliver on our promise of exemplary service that sets us apart from other relo companies. As it is now, I know I could be providing better service but don't have time to do so. Also, hold lower performers more accountable- we have people with very low volume who could take on more work, but because they complain the loudest they get to keep skating by while the rest of us pick up the slack. Also, have more IT resources dedicated to SIRVA Connect (transferee expense interface) and Service Engine (assignment management system) so that updates and improvements happen quicker and more efficiently.


  10. Helpful (3)

    "Global Assignment Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Assignment Consultant in Saint Louis, MO
    Former Employee - Global Assignment Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SIRVA full-time (More than a year)

    Pros

    Flexibility and Work From Home Available
    Good place to learn mobility basics (and then leave for much more $)

    Cons

    High turnover
    Zero transparency on salary ranges. Impossible to know if compensated fairly. Salaries are not shared with employees when they consider roles in other areas, such as higher cost of living areas
    Retirement contributions and healthcare benefits are terrible

    Advice to Management

    Invest in your consultants or they will walk


Showing 154 of 165 reviews
Reset Filters