SMS Reviews | Glassdoor

SMS Reviews

Updated October 13, 2017
125 reviews

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2.3
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Dave Danzig
57 Ratings

125 Employee Reviews

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Pros
Cons
  • you are lucky to make 1 sale in a week which barely pays much over minimum wage (in 7 reviews)

  • They promise qualified leads and yet more of the places i went to said that they told the telemarketer Not to send anyone (in 5 reviews)

More Pros and Cons

  1. "full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Buffalo Grove, IL
    Current Employee - Sales Representative in Buffalo Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (More than 3 years)

    Pros

    Down to earth company which is focused on helping clients fulfill their company’s potential. Not just in it for the money, I feel like I am really making a difference with clients. Transparent management structure.

    Cons

    Office atmosphere and management style may not be for everybody.


  2. "data entry position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry in Chicago, IL
    Current Employee - Data Entry in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (Less than a year)

    Pros

    great coworkers, never had to deal with any jerks. pay is very good for simple data entry position and full time means benefits! office environment is calm and cool which is huge because I get easily distracted.

    Cons

    data entry is incredibly boring.

  3. "Good place to work"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - SQL Server Database Administrator in Washington, DC
    Current Employee - SQL Server Database Administrator in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (More than a year)

    Pros

    Good benefits, the management seems to genuinely care for the employees. We had one day where there was some contract issue and we were all told not to work but SMS paid us anyway

    Cons

    Three year wait to be completely vested in the 401(k)

    Advice to Management

    Make vesting immediate for 401(k)


  4. "Run from this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS full-time (Less than a year)

    Pros

    Training was good and thourough

    Cons

    Appointments - Were not appointment. The owner was told we wanted to drop off information. 90% of Owners were not there. When I did meet with the owner and finally get them to the point where they asked for help, I could not get the regional manager on the line to schedule the appointment. Holds up to 30 minutes while the customer waited. Instead of providing the territory they promised the sent me 45- 1hr away for each appointment. When I arrived the owner would 90% not be there or tell me he was told I was dropping off information. 5 appointments a day turned out to be nothing but a lot of driving and no meetings with owners.

    Advice to Management

    Find another line of Work


  5. "Security Escort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great schedule and working environment.

    Cons

    None that I can think of.

    Advice to Management

    N/A


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo Grove, IL
    Former Employee - Anonymous Employee in Buffalo Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS full-time (Less than a year)

    Pros

    This is the worst job I ever had. Lies Lies. Lies! The are shady ...and need to be put out of business. Drunk and high while calling people!

    Cons

    I said it. Now what?

    Advice to Management

    Please. They are the problem! Seriously?


  7. Helpful (6)

    "More cons than pros. Don't give this place a second thought."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Coordinator (BC) in Buffalo Grove, IL
    Former Employee - Business Coordinator (BC) in Buffalo Grove, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at SMS full-time (Less than a year)

    Pros

    They challenge you to push your beliefs, integrity, and help to blur the lines of honesty.

    The coworkers are all very helpful in the sense that if you don't understand something, you can go up to anyone and they are more than happy to help.

    Cons

    Where to start:

    They're dirty.
    Employees not only smoke in the bathroom but also are allowed the smoke right in front of the main entrance to the building. The cigarette butts are thrown all over the ground and seldom (if ever) picked up. The work floor just smells something awful on a daily basis.

    They lie to workers.
    Base pay is $8.25/hr. During recruitment, potential employees are told they will make a minimum of $1,000 per week. Unless the leads you write turn into sales (which is dependent on a third person going in to close it) you will make the base pay, which is no where near what employees are told from the start.

    They lie to clients.
    They say that the consulting service that they provide to small to midsize business changes lives. To get to that point, they call the same businesses over and over and over again to the point where some business owners have threatened legal action if they don't stop. They go by several names (SMS, GPS, ESS, to name a few) to make it sound like different companies calling out to them.

    Rude and unprofessional management.
    They preach that everyone needs to have a positive mindset to be successful and that there is no negativity is allowed. Then turn around and scream at workers in front of everyone. They treat their employees like the condition they keep their building in (poor and dirty). You will often hear managers screaming across the room to each other: cursing, banging their hands on desks, and yelling at workers to get more leads (which can be very distracting if you're on a call trying to focus)

    I'll end with this: if you are given the opportunity to interview with or work for this company, it would behoove you to decline the offer. There are much better places that will pay you better and not treat you like garbage.

    Advice to Management

    You can roll a pile of crap in powdered sugar, but that don't make it a jelly donut: treat your workers better and provide them with a base rate that can actually help them to provide for their families.

  8. Helpful (2)

    "BEWARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Coordinator (BC) in Buffalo Grove, IL
    Former Employee - Business Coordinator (BC) in Buffalo Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS full-time

    Pros

    No pros! They all suck! They treat employees like garbage. They talk down to you.

    Cons

    They lie, cheat and steal!!!! Give you false hope on making money.

    Advice to Management

    Learn how to treat employees!!!


  9. Helpful (2)

    "SAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SMS full-time

    Pros

    Good training, decent support from immediate management

    Cons

    Horrible leads, management misleading and deceitful about opportunities.

    Advice to Management

    Hire decent appointment setters


  10. Helpful (1)

    "Cleaning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Janitor in Temecula, CA
    Former Employee - Janitor in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS part-time

    Pros

    Owner has no experience in the janitor position neither in working with more people

    Cons

    Bad communication skills from the owner

    Advice to Management

    Need to improve, in all items,need to learn to respect co-workers


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