SMS Reviews | Glassdoor

SMS Reviews

Updated February 21, 2019
160 reviews

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3.4
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Dave Danzig
76 Ratings

Employee Reviews

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Pros
  • "None - well maybe the potential to make money - IF you can stand the pushy and manipulative sales practices and the micro-management" (in 6 reviews)

  • "There are no Pros, this is a pyramid scheme at best" (in 5 reviews)

Cons
  • "The whole premise of your job is to get business owners to open up their financials to an analyst" (in 8 reviews)

  • "Sometimes, they said not to send anyone, then you show up anyway, making them angry" (in 3 reviews)

More Pros and Cons

  1. "SBA - Chicago"

    StarStarStarStarStar
    Current Employee - SBA in Buffalo Grove, IL
    Current Employee - SBA in Buffalo Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (More than 5 years)

    Pros

    Been a member of SMS for the past 7 years and have found almost all of it very enjoyable and even more so profitable. I feel like they give the tools necessary to excel in this industry and everybody I have worked with has been very much about the team. I thankfully do not have to travel as much at this point in my career but I never really found it to be an issue when called to do such. I have multiple salary raises over the years and felt like I am paid well for what I provide to them.

    Cons

    I can see how maybe someone just starting out could get tired of the traveling. The more of a team player you are will to be the faster you would ascend.


  2. Helpful (1)

    "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Buffalo Grove, IL
    Current Employee - Customer Service Representative in Buffalo Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (More than a year)

    Pros

    first year I was part-time and given opportunity to move to full time and it has been a good experience since then. Part time was not the greatest but the pay and benefits since moving to full time has been worth it. Flexibility with schedule is a must for me because of family obligations and that is provided. Not sure if this would be the case for all positions or just mine because it is kind of entry levelish. Breaks are pretty much at my discretion but no set amount is stated. All in all I think it is a pretty decent place to work and I enjoy the people around me. I would like to at some point be given the opportunity to transition to a higher paid position and it seems like that is a possibility. They seem to like to train from within so I think it will be a good fit.

    Cons

    low pay as a part time was the major issue but that has since been fixed with my move to full-time.

  3. Helpful (3)

    "Sexual harassment and hazing is considered training here apparently."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ISBC in Buffalo Grove, IL
    Former Employee - ISBC in Buffalo Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no Pros, this is a pyramid scheme at best. A despicable group of manchildren,

    Cons

    Hostile work enviornment, Hazing and sexual harassment, Completely unethical and unprofessional.

    Advice to Management

    Quit your job, you should be ashamed of yourself


  4. Helpful (1)

    "account recv"

    StarStarStarStarStar
    Current Employee - Accounts Receivable in Buffalo Grove, IL
    Current Employee - Accounts Receivable in Buffalo Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS full-time (More than a year)

    Pros

    Benefits were better than I had expected, especially in comparison to what other firms offer. SMS has been good to me. I would say it is a good overall company. Good people. Opportunity to work with upper management. I work within a very inspiring and helpful team. I never go without support, which is important to me.

    Cons

    boring work that can get tedious


  5. Helpful (7)

    "Only so many businesses to burn in your territory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Allentown, PA
    Former Employee - Area Manager in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMS full-time (Less than a year)

    Pros

    They do pay you when you are able to con a business owner out of money. Not really a pro and there really aren’t any. You will be micromanaged constantly by your managers and even those that aren’t your managers.

    Cons

    The whole premise of your job is to get business owners to open up their financials to an analyst. The analyst can then see how much money the company can milk out of the client by scare tactics and manipulation. If you had a good reputation prior to working for this company it will never be the same after if you do business with anyone you know.

    Advice to Management

    Stop changing names and live up to what you promise. SMS, GPS, CBS, IDS, STA, going to run out of 3 letter acronyms if you keep pushing your employees to commit the types of scams on people.


  6. Helpful (1)

    "SAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAM in Cleveland, OH
    Current Employee - SAM in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SMS full-time (Less than a year)

    Pros

    Freedom to do your job

    Cons

    Bad leads. Ethical issues. Bad business practices

    Advice to Management

    Pay your employees


  7. Helpful (5)

    "Leads...? HAH!! You might as well be making cold calls yourself."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at SMS full-time (Less than a year)

    Pros

    None - well maybe the potential to make money - IF you can stand the pushy and manipulative sales practices and the micro-management.

    Cons

    Pushy, HIGHLY manipulative sales methods.
    This is a big decision for people, yet you are expected to close 'em on the spot or coerce them get on the phone with a closer/shark while you are sitting there in their office.
    Micro-management, yet minimally responsive when following mandatory call-in procedures
    Leads and pre-set appointments??? What a joke!! 90+% of the time, people don't have any idea you are coming or why you are there. Sometimes, they said not to send anyone, then you show up anyway, making them angry.
    5:00 AM mandatory conference calls - all the same blather - sell, sell, sell.....

    Advice to Management

    Highly pushy used car sales lots are also still around.
    But more and more, this type of coercive sales is becoming frowned upon, especially in the more affluent and/or highly educated markets.

  8. Helpful (1)

    "Bc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you. Can sell you can make money

    Cons

    Hard to find interested business owners

    Advice to Management

    I don’t really know hinestly


  9. "ANalyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great place to work at

    Cons

    can't think of any off


  10. "Sam"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at SMS full-time

    Pros

    Very good Pay and good appointments. Weekends off

    Cons

    None love the company