Sears Optical Reviews | Glassdoor

Sears Optical Reviews

55 reviews

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3.3
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Recommend to a friend
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Gunjan Kumar
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Employee Reviews

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Pros
  • "great pay and excellent benefits" (in 3 reviews)

  • "Learned a lot about customer service, data entry, insurance, and eye care" (in 2 reviews)

Cons
  • "Just a little more pressure then most to make sales because of Sears" (in 2 reviews)

More Pros and Cons

  1. "Dual License Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears Optical full-time

    Pros

    Patient focused four star service. Many name brand frames to choose from. Out of this world specials.

    Cons

    Corporate future. Locations availability. Computer updates.

    Advice to Management

    Work as a team from Doctor to associate to Regional for four star customer service.


  2. "Don't walk, run away as fast as you can."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears Optical full-time

    Pros

    Literally nothing could ever make me want to work there again, but the pay was fairly decent.

    Cons

    You are a cog in a dying machine.

  3. Helpful (1)

    "False accusations to get ready to close the stores."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Optician in Vero Beach, FL
    Former Employee - Associate Optician in Vero Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears Optical full-time (More than 3 years)

    Pros

    Very good patient base

    Cons

    Tricking the public through deceptive complicated advertising. Upper management totally out of touch with retail management. Treat employees like they are stupid with false accusations of theft.

    Advice to Management

    Do not trust HR/loss prevention they lie to get employees to quit.


  4. "Amazing Position in an Unfortunate Organization"

    StarStarStarStarStar
    Former Employee - Optical Assistant in Pflugerville, TX
    Former Employee - Optical Assistant in Pflugerville, TX

    I worked at Sears Optical part-time (More than 5 years)

    Pros

    I worked for Sears Optical for almost five years and I never had a problem. Great pay, great opportunity to grow, great work environment and work life balance.

    Cons

    Unfortunately, Sears' are closing all over the country and mine was not immune.


  5. "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Crystal Lake, IL
    Current Employee - Optician in Crystal Lake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears Optical part-time (More than 3 years)

    Pros

    Friendly environment, fair pricing, great customer service

    Cons

    Large corporation, hard company to move up in


  6. "Sears Optical good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Morrow, GA
    Current Employee - Sales Manager in Morrow, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears Optical full-time (Less than a year)

    Pros

    Great starter experience and many opportunities to move up within the company.

    Cons

    Just a little more pressure then most to make sales because of Sears.

    Advice to Management

    Continue doing whatever it takes to drive your store.


  7. "Store closing, so time to move on."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LDO
    Current Employee - LDO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sears Optical part-time (More than 10 years)

    Pros

    Better Hours of operation than most Retail Optical jobs.

    Cons

    Very focused on sales, but not so much on optical training. Working inside of another store can be problematic. Host management is either supportive, or really doesn't care if your department does well.

    Advice to Management

    Train your associates and listen to them.

  8. "Sears Optical Sales Associate Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears Optical part-time

    Pros

    Calm environment, nice management.

    Cons

    Weekly hours can get cut depending on if the store makes its monthly goal or not.


  9. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sears Optical full-time

    Pros

    Flexible schedule, Hands off upper management.

    Cons

    It's Sears, so you don't know if your location is going to be in business much longer


  10. "Great Company but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optical Manager
    Former Employee - Optical Manager
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sears Optical full-time (More than 5 years)

    Pros

    Work for a large company with great benefits.

    Cons

    Tiny staff numbers, numerous and overly burdensome (unnecessary) requests from corporate management, and increasingly aggressive sales strategies targeted at the customers

    Advice to Management

    Increase labor hours