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      Sermo

      Engaged Employer

      Sermo reviews

      3.8

      80% would recommend to a friend

      (231 total reviews)
      avatar

      Peter Kirk

      73% approve of CEO

      59% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.7

      Career opportunities

      Sermo has an employee rating of 3.8 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sermo employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      231 reviews
      2.0
      May 6, 2026

      Good people hamstrung by poor leadership and lack of focus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, Fully remote. Get to work with lots of smart people

      Cons

      Cons come down to disorganization and bad leadership Priorities, including key company KPIs, change constantly. What's important today might be meaningless next month. Lack of focus on the core product. Sermo's main offerings stagnate, while the engineering team is forced to spend time on irrelevant, low-value initiatives Poor leadership. CEO does not accept criticism. Sermo incentivizes kissing up to the CEO whenever possible. The CEO also micromanages areas where he has little expertise, and the product suffers because of it. Short-termism, meaning a lot of broken or duct-taped systems

      2.0
      Apr 22, 2026

      It's a job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, somewhat flexible hours

      Cons

      Low pay, poor benefits, and frequent layoffs. Leadership lacks diversity.

      avatar
      Sermo Response
      1mo
      Thank you for sharing your thoughts with us. While we’re sorry to hear that your experience hasn't met your expectations, we're always open to feedback. Feel free to reach us at people@sermo.com at any time – we actively monitor this inbox!  We appreciate your contributions and wish you all the best in your future endeavors.
      3.0
      Feb 20, 2026

      High potential company held back by "founder mode"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenomenal people and a close knit culture within teams. There is a large contingent of employees working hard to help the company reach it's potential.

      Cons

      The founder/CEO could be a great leader but can't get out of his own way. He is a bottleneck for far too many decisions. This problem is made worse by his unreliability. No one knows if he will show up to any given meeting. This leads to meetings being constantly rescheduled at the last second, or needing to be held twice. It's crazy just how much employee time is wasted due to his lack of time management. Honest disagreement with the CEO is risky. You will not survive if you're not willing to kiss the ring. This leads most long-time employees to tread cautiously and defer to his ego rather than pursue honest disagreements.

      Viewing 1 - 3 of 231 Reviews
      Related searches: Sermo jobs | Sermo salaries | Sermo benefits | Sermo interviews
      ReviewsSermo reviews

      Glassdoor has 287 Sermo reviews submitted anonymously by Sermo employees. Read employee reviews and ratings on Glassdoor to decide if Sermo is right for you.