ServiceRocket reviews

4.5

90% would recommend to a friend

(183 total reviews)
avatar

Rob Castaneda

94% approve of CEO

76% positive business outlook

Reviews by job title

183 reviews
1.0
Mar 4, 2016

Very disappointing: Run for the hills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fact that it's not very corporate can be good at times but also makes it seem like it's a mom and pop shop.

Cons

They have a very bizarre team and mix of people. It is very awkward to be around them. The team is filled with loners and egotistical sociopaths that cannot work in a normal environment. Most have landed here as the last dead end stop in their career. It feels like it's going out of business every day. If you don't agree with the leaders you will be humiliated and whacked. The leadership team is like a cult that believes they are the smartest in the room at all times. The company is in a downward spiral and the burn rate is alarming. All of their business is dependent on one company. If that goes then the lights go off.

1.0
Sep 21, 2017

Sales - disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uh, you get free filtered water. A few cool people that make it worth coming to work.

Cons

Completely disorganized. It's like working for a startup company. Yet they have been in business over 15 years. Not a good place if you're coming from a big well known company that is streamlined and you can actually do your job. You'll be wearing many hats here in sales. You'll even be the receptionist answering phones all day.

1.0
Apr 22, 2019
Recommend
CEO approval
Business Outlook

Pros

There aren’t many when comparing against other places I’ve worked or the thriving Silicon Valley job market.

Cons

Where to start... CEO pretends to value employees in the the gas that he says but allows managers to intimidate and does not allow employees to have opinions. Opinions are only reserved the executive team. If you have an opinion you will be shown the door. It is a cult like atmosphere with rampant brainwashing. Your well being will suffer here.

Viewing 1 - 3 of 183 Reviews

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