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SmartFocus Reviews

Updated Jun 15, 2023

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Found 182 of over 184 reviews
33% Recommend to a Friend
SmartFocus CEO Chris Allan
48% Approve of CEO

Found 158 of over 184 reviews

Recommend to a Friend
Approve of CEO
SmartFocus CEO Chris Allan
Chris Allan
33 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Some great people to work with and talented.(in 19 reviews)
  • "The only good side i experienced was that most of the staff are really talented, very down to earth, smart and amazing colleagues who put a smile on my face through all the chaos that is Smart focus!(in 6 reviews)
  • "Relaxed work environment: Hahahahaha... Joke of the day.(in 5 reviews)
  • "well, except for the great offices(in 4 reviews)
  • "The team was fantastic(in 4 reviews)
    1. 5.0
      Sep 14, 2015
      Account Manager
      Current Employee, more than 1 year
      Charlotte, NC
      CEO Approval
      Business Outlook


      Blend of new technology that helps solve problems between the customer and ecommerce site


      Headquarters is based in the UK and also offices in France and Barcelona. This can cause delays in some operations.

      1. 4.0
        Mar 21, 2021
        Senior Software Engineer
        Former Employee, less than 1 year
        Bellevue, WA
        CEO Approval
        Business Outlook


        Good use of technology stack


        this was offshore team at Bellevue. there was no good co-ordination

      2. Join the SmartFocus team
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      Viewing 1 - 10 of 158 Reviews

      SmartFocus Reviews FAQs

      SmartFocus has an overall rating of 2.5 out of 5, based on over 184 reviews left anonymously by employees. 33% of employees would recommend working at SmartFocus to a friend and 28% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, SmartFocus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SmartFocus. This rating has been stable over the past 12 months.

      33% of SmartFocus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SmartFocus 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at SmartFocus to be workplace, coworkers and the cons to be career development, senior leadership, management.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Principal Customer Success Manager

      Are case studies/presentations a normal part of interview processes? This is in addition to several interview rounds. These typically take 2 days to do, and require of anywhere from 6-15 slides worth of information, and require deep dives into company product portfolios, use cases, competitive advantages, application to fictitious customer scenario JUST to present. It's exhausting to have to do multiples of these and feels like free labor.

      1 Comment

      QA Specialist II

      im beating myself up. I had 3rd interview yesterday. I think all interviews went well, particularly my 2nd one. In this one (and now that I’m thinking about it, this also happened in my first one) I accidentally started answering a question before the interviewer finished the question. When I realized I did this, I immediately stopped and said “im sorry I interrupted you, please continue”. When this happened yesterday, the interviewer stopped to jot something down. Did I cost myself the job??

      1 Comment


      I’ve gone through too many interviews now, with some being extremely promising until the 3rd-4th round and I get hit with an email stating: “We’re putting this position on hold to refocus on what we really need from the role” Or something similar. What is going on with these job postings and then freezing the hiring? I can’t be just a Q4 thing because I’ve gone through this over the summer with multiple interviews. Is it me? Or is the market really that right for everyone right now?


      Glassdoor has 184 SmartFocus reviews submitted anonymously by SmartFocus employees. Read employee reviews and ratings on Glassdoor to decide if SmartFocus is right for you.