SmartThings reviews

3.7

65% would recommend to a friend

(99 total reviews)

Mark Benson

70% approve of CEO

49% positive business outlook

SmartThings has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartThings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

99 reviews
2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very competent peers Subsidiary relationship allows for outsized impact within the larger Samsung ecosystem Open culture with lots of possibility for collaboration and exposure if self-directed

Cons

Leadership struggles with Samsung relationship. Unable to deliver on promises or set direction, individuals end up either leaving or keeping their head down and becoming conduits for Samsung demands. Leadership is mostly internal promotions with little new blood or outside experience. 30% RIF in Spring '26 followed by a surprising burst of positive reviews on glassdoor. WLB largely down to luck-of-the-draw, as teams and service ownership aren't always in your control.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

• Lots of snacks • Some smart engineers

Cons

• Slow moving behemoth due to being a part of Samsung • Toxic positivity culture • Releases software 2 times a years • Leadership constantly strong armed by Samsung • Just laid off 30% of employees, outlook and moral look bad • Samsung is pressuring to take away perks and benefits and force people in office. • In recent layoffs disproportionately terminated women employees

Viewing 1 - 3 of 99 Reviews

Glassdoor has 105 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.