SmartThings Reviews

Updated May 6, 2021

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3.5
59%
Recommend to a Friend
47%
Approve of CEO
SmartThings COO Matt Lynch (no image)
Matt Lynch
3 Ratings
Pros
  • "Great benefits and work-life balance(in 5 reviews)

  • "work life balance(in 4 reviews)

  • Cons
  • "The last of the founders left late last year and half of the SmartThings leadership team has turned over since then(in 4 reviews)

  • "Cloud Engineering team is pretty much clueless and is left with 1 or 2 engineers(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great Technology, Great People

      Dec 31, 2020 - Senior Software Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      SmartThings has a huge platform with high volumes of traffic, a plethora of technologies used, and brilliant engineers.

      Cons

      It can be demanding, the world of IOT is moving extremely fast.

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    2. 4.0
      Former Employee, more than 1 year

      Great Place to Work

      May 6, 2021 - Partner Operations Manager in Mountain View, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome place, great people only left because I was moving out of state for family reasons.

      Cons

      Start up still so done growing pains around decision making

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    3. 4.0
      Current Employee, more than 3 years

      Great people and interesting work

      Apr 23, 2021 - Anonymous Employee in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and personal freedom. Ability to gain experience working on applications at scale. Teams have full ownership of their services and the organization is not terribly siloed.

      Cons

      Slowly becoming more like a large corporate environment and losing the startup mentality. Large company-wide projects that add little actual value constantly suck up your time. Losing a lot of top talent as the top tier job market is opening up to full remote.

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    4. 3.0
      Former Employee, more than 1 year

      Great People, No Parent Company Support

      Feb 3, 2021 - Software Quality Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Benefits/Pay - You get to work with brilliant & great people - The IoT space is fun and exciting, and SmartThings is a leader in that space - Flexible work schedule - Amazing culture

      Cons

      Samsung makes all the decisions for SmartThings, no matter how it affects the product, the company, or the people. That results in drastic changes at least once a year and mass layoffs.

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      1 person found this review helpful
    5. 3.0
      Current Employee, less than 1 year

      Death by a thousand Galaxies

      Aug 7, 2020 - Software Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Competitive compensation, especially in Midwest market - Get to work with really, really smart and passionate people. - Technology stack and opportunities to work on interesting technical problems - Get to work on products that millions of people use, with a little bit of a underdog status - Laid back culture of work-hard play-hard - Great leadership response to COVID

      Cons

      Samsung’s claws have grown deep into SmartThings. There’s really no autonomy within SmartThings leadership, it all comes down from Samsung, and those priorities seem to change on a monthly basis. As an individual contributor, you can mostly stay under this relationship, but expect your team to change your roadmap on a quarterly basis, based on what Samsung deems important. Interesting work doesn’t last long as it is frequently interrupted by bolt-on feature requests. Great people seem to collectively get demoralized, and turnover seems to be high as a result.

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    6. 5.0
      Current Employee, less than 1 year

      Innovative, fast pace, great learning opportunities

      Nov 30, 2020 - Senior Cloud Software Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Work with cutting edge cloud technologies and frameworks on a regular basis - Competitive compensation - Great benefits and work-life balance - Friendly, sociable engineering folks

      Cons

      - Weekly on-call rotations - (sometimes) late night calls with HQ (Samsung) - Very fast pace and product vision isn't always clear cut

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    7. 1.0
      Former Employee, more than 1 year

      Too bad

      Dec 5, 2020 - Senior Manager Software Engineering in Mountain View, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None after Samsung acquisition happened.

      Cons

      Worst role and manager in my entire career. No direction. Hired as hands-on manager but told to not do work by example but instead by putting more on limited staff. No understanding of how to define clear, obtainable, and measurable OKRs and KPIs.

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      3 people found this review helpful
    8. 3.0
      Current Employee, less than 1 year

      Only work here if you like a constant political battle.

      Aug 24, 2020 - Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited pto. Gym at MTV office

      Cons

      Poorly managed at every level. The people at SmartThings do not have the power to control the items they are assigned and tasked with and Samsung treats you worse than they do Korean employees

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      2 people found this review helpful
    9. 2.0
      Current Employee, more than 3 years

      Company logo should be a turn-style

      Jan 30, 2020 - Senior Software Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive compensation package Flexible work hours SmartThings employees are great to work with Free to explore new tech provided team buy in Cloud engineering teams have the ability to use all that AWS has to offer

      Cons

      There has been high turn over at SmartThings both at the leadership level and engineering team level in the last few years. The last of the founders left late last year and half of the SmartThings leadership team has turned over since then. Lots of the original SmartThings engineers and mid-level engineers have left as well. The turn over is mostly due to Samsung since Samsung owns SmartThings. Any feature or work related to them will take forever to complete or gain traction. Corporate politics and a blaming culture are prevalent at Samsung which SmartThings teams has to contend with regularly. If your work isn't flawless, prepare for push back and numerous delays from the Samsung side which ultimately results in lack of innovation and meaningless work. If you want to know what it's like work with Samsung, check out Samsung's Glassdoor reviews. That is what you'll end up involved with.

      2 people found this review helpful
    10. 3.0
      Former Employee, more than 1 year

      Great company early on, not doing as well under parent company.

      Mar 7, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Home IoT is a growing field. SmartThings has a loyal early customer following.

      Cons

      Strategy is limited by parent company's commitment to the business.

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      3 people found this review helpful
    Viewing 1 - 10 of 62 Reviews

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