SmartThings Reviews

Updated May 5, 2022

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4.2
83%
Recommend to a Friend
100%
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SmartThings Head of Product and Engineering Mark Benson (no image)
Mark Benson
2 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Smart people and the SmartThings platform is interesting.(in 9 reviews)
  • "Benefits are great and company seems to really care about employees.(in 9 reviews)
  • "The company provides a great culture for creative individuals who have a passion for the next phase in IoT.(in 5 reviews)
  • "Competitive compensation package(in 5 reviews)
  • "Highly flexible and good work life balance for most people(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Great company that is continuing to evolve

    May 5, 2022 - Engineering Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Great management * Very bright co-workers * Remote work * Flexible work schedules * Competitive salaries * Organization that continues to evolve to keep up with latest technologies * Support from a parent company - ensures overall stability * Excellent resources for support - there are always other employees who are willing to help out to answer questions * Great benefits

    Cons

    * You have to be willing to be flexible and self-motivated * No kitchen snacks as a remote employee! However, there is a monthly budget for fun team activities. * Occasional late night meetings with overseas counterparts

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  2. 5.0
    Current Employee, more than 3 years

    Great Technology, Great People

    Apr 23, 2022 - Staff Software Engineer in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extreme ownership, solid engineering fundamentals, fascinating technology, great co-workers

    Cons

    Organizational chaos, Shifting priorities, re-treading decisions made

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  3. 4.0
    Former Employee

    Great team to work with

    Apr 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Team camaraderie - Compensation - Flexibility - Career progression based on interest and not solely on skill level

    Cons

    - None that were significant

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  4. 5.0
    Current Employee, less than 1 year

    Great team and onboarding process

    Dec 22, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I just started at SmartThings and the team has been great! Love how welcoming the team is. Really interesting technology. Benefits are great and company seems to really care about employees.

    Cons

    There a lot of changes happening at the company. Not always a clear cut direction as to what you should be doing. Might not be the best fit if you can't handle ambiguity.

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  5. 4.0
    Current Employee, more than 1 year

    A place for big ideas, and the space to try

    Dec 21, 2021 - Partner Account Manager in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *IoT is on the cutting edge of tech and ST is working alongside other big names to chart where IoT goes. Exposure to Matter, BLE work, edge computing etc is invaluable and exciting. *I have had managers see the potential behind my work experience and give the chance to stretch and grow. *SmartThings leadership and staff changed course following the civil rights protests to address Equity and Belonging in the company culture. An openness to have conversations and work to address inequity or inattentive behavior that affect belonging and diversity of staff/thought. *Things change and that's exciting. Always something new to learn and the openness to try. *The people have been inspiring, open, SMART, and helpful.

    Cons

    *It's full on from Day 1. *There is never a lack of work to do, or sometimes hoops to jump through when getting consensus on a path forward. *In the last couple of years, a lack of focus on the product and by not letting user experience/users to steer what we make.

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  6. 5.0
    Current Employee, more than 3 years

    Great opportunity to grow fast and make significant impact but demanding

    Dec 2, 2021 - Software Engineering Manager in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Smart and high ownership coworkers - Lots of opportunity to grow and make significant impact - Highly flexible and good work life balance for most people - Still retains small company feel despite being a part of Samsung - Fun and inclusive culture - Strong emphasis on improving people of diverse backgrounds - Low process and empowered teams - Supportive managers

    Cons

    - Very high pace of change from being a part of Samsung - Global company requires night meetings for some - Low process does bring more churn at times - SmartThings has a dotted line to multiple Samsung divisions which makes mission and purpose unclear at times

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  7. 4.0
    Former Employee, more than 1 year

    A decent revolving door

    Aug 3, 2021 - Junior Software Engineer in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The engineering organization was quick to adopt new processes and technologies. Generally willing to invest in refactoring and improving things.

    Cons

    Low retention that resulted in loss of important knowledge. There were also many issues cooperating with teams at Samsung Head Quarters in Korea.

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  8. 5.0
    Current Employee

    A fantastic place to work

    Jul 13, 2021 - Senior Cloud Software Engineer in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Challenging workload - You get what you put into the company - Ample room for growth - Leadership really cares about your well-being - Taking time off is a breeze (you basically tell your boss "hey, i'm taking a week off next month" and they'll let you no questions asked) - Coworkers are great/super friendly!

    Cons

    - Fairly high expectations but nothing that isn't manageable - Priorities constantly change in a rapid environment - Weekly on-call rotations

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  9. 5.0
    Former Employee, more than 1 year

    Strong commitment to employees. Stretch your technical know-how.

    May 27, 2021 - Software Engineering Director in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Commitment to Diversity Location of offices in bay area in the IoT Space

    Cons

    Position in the IoT Space. Strictly a service company, no longer has their own devices in the IoT.

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  10. 4.0
    Former Employee, more than 3 years

    Enjoyable place to work

    Jun 8, 2021 - Senior Software Development Engineer In Test (SDET) in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible fun environment with really smart people

    Cons

    Parking is not free, requirements can be inconsistent

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Viewing 1 - 10 of 74 Reviews

SmartThings Reviews FAQs

SmartThings has an overall rating of 4.2 out of 5, based on over 77 reviews left anonymously by employees. 83% of employees would recommend working at SmartThings to a friend and 67% have a positive outlook for the business. This rating has improved by 11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SmartThings employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at SmartThings. This rating has improved by 5% over the last 12 months.

83% of SmartThings employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SmartThings 4.3 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SmartThings to be career development, culture, benefits and the cons to be management, senior leadership.

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