SoftBank Reviews | Glassdoor

SoftBank Reviews

Updated October 3, 2017
39 reviews

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3.3
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Masayoshi Son
17 Ratings

39 Employee Reviews

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  1. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of changes but enjoyed my time there.

    Cons

    Politics with Japanese business generally shielded yet still unavoidable


  2. "Previous employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Boston, MA
    Current Employee - Sales Engineer in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at SoftBank (More than 3 years)

    Pros

    Great group of people, fun and exciting work environment

    Cons

    Buggy software, strange managerial decisions, and lack of upward mobility for people lower on the totem pole contributing to a large turnover rate.

    Advice to Management

    Value and listen to your bottom line.

  3. "There is potential but many teething issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at SoftBank full-time

    Pros

    - SoftBank Robotics is a truly international company located in cool places, and it is very likely that your daily interactions would be with other employees in Paris or Japan or, if you are in the US, Boston or San Francisco, if not all four. Because of relatively flexible travel policies to aid cohesion in this growing organization, travel is often possible between these places as long as a good business reason can be justified.
    - In all four locations (except the HQ in Shiodome, Tokyo) the culture is casual and the environment is collegial. This is particularly true of Paris and Boston.
    - Boston has a small, young team and people generally joke around and play ping pong at work. San Francisco (and some times, Boston) has drinks on Friday. Paris employees often go out together and organize cool team building events outside of work.
    - The people! In every office, people have been consistently smart if not brilliant, funny and kind when you meet them. Hence I recommend that it's important to go fly to the other offices when you commence your role, to visit the remote offices and meet people face to face. You are much more likely to figure out communication strategies that work across time zones and emails/calls, then trying to initiate things remotely.
    - The startup turning into big company culture is still in it's teething phases, and while that results in a number of cons - the big takeaway is that you can influence things far more than you could in an established company. Always question things around you if they don't make sense (a lot probably won't but that's OK :) ), and the smart people aforementioned will most likely see your point, hear your proposal (propose how they could be different!), and you'll be in action!
    - Of course, how can I forget that Pepper and Nao are so cool! This is a nascent industry, so you will have moments of pride when you see Pepper or Nao's face randomly pop up in media or journals about robotics and AI, and go to cool events such as the RoboCup or TechCrunch.

    Cons

    - Technical growth opportunities are currently very limited in the US since the development happens in Paris, so to really grow you would need to relocate.
    - Salaries in the US are based on Europe standards, so employees are paid well below market average. This may change soon.
    - A loose structure means that sometimes double work (or no work) tends to happen, in fact even 2 people may be hired in different continents for the same responsibility. People end up doing work they are not supposed to and others end up routinely left out of the loop for information they are supposed to receive to start doing their work. But this is to be expected, and needs a lot of communication and meeting people face-to-face to fix - not just managerial level but also the working level.
    - Miscommunication flows to miscommunication between management and HR. They have an unprofessional policy requiring technical employees to be escorted out even when they give notice, which is arbitrarily applied. 2 employees leaving the same function for the same other company were treated differently where 1 was escorted and the other kept their notice.

    - Communicating across time zones is a challenge. The impact is felt more in offices that are not 'upstream' in the process. For example, information on new software releases or new potential customers would be released at the end rather than being communicated earlier on. People do try to solve that by sending Powerpoint reports - but this means reading a lot of Powerpoints and making sure you ask to be included in the email chain, risking potentially being overloaded with unnecessary information.

    Advice to Management

    It will be useful to have more communication between management and HR to provide unified information to employees. Otherwise, you are doing well and good luck!


  4. Helpful (1)

    "Great organization in a period of transition"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at SoftBank full-time

    Pros

    - Visionary leadership and the willingness to take bold bets
    - Great corporate culture. Leadership is made up of great people.
    - Strong financial position

    Cons

    - Recent well-publicized management turmoil has left the US mission and team in limbo
    - Last two years (2014-2015) characterized by cavalier deal-making that will take time to sort out
    - Sprint continues to be a drag on company resources and management attention

    Advice to Management

    - refocus US team towards a more thoughtful, less follow-the-unicorn-herd investment strategy


  5. "Good as a starting salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good salary, pays for overtime, good people in general (might depend on the boss/ department you work for), and good office environment.

    Cons

    Not a lot of paid holidays.

    Advice to Management

    Consider counting extra overtime works into additional paid leaves.


  6. "General Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility in work environment and work rules.

    Cons

    Future unclear given nature of parent


  7. "significant learning and networking experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in San Carlos, CA
    Former Employee - Operations in San Carlos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoftBank full-time (More than 3 years)

    Pros

    Great industry exposure, excellent career growth opportunities, great compensation, truly global company, good company culture with emphasis on employee happiness and collaboration. coworkers were some of the smartest people I've ever met

    Cons

    Very fast paced work environment. All companies fall under umbrella of the larger corporation, which can slow down some administrative processes

    Advice to Management

    Continue to operate as a flat organization that is not hierarchical. Don't stop taking input from more junior employees, and don't stop fostering growth of non-senior employees

  8. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Positive Outlook

    I have been working at SoftBank full-time (Less than a year)

    Pros

    SoftBank Capital has amazing employee benefits, great people to work with, independent environment, drama free, gorgeous office environment and long paid vacations.

    Cons

    Over the years I have worked here I haven't found there to be any cons.

    Advice to Management

    Keep doing what you are doing. It is working well.


  9. "Administration Office"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible time. Easy job once you get to use to it.

    Cons

    No stability, no willingness to localize the company, unorganized structure. A lot of unfairness between local hired employees and expats.

    Advice to Management

    Localize the company.


  10. "Softbank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Analyst
    Former Employee - Summer Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good name, great deal flow

    Cons

    Japanese culture really conservative


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