Soma Intimates Reviews | Glassdoor

Soma Intimates Reviews

Updated May 25, 2018
442 reviews

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2.8
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Shelley Broader
24 Ratings

442 Employee Reviews

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Pros
Cons
  • Unrealistic expectations from upper management (in 42 reviews)

  • Low pay and impossible bonus structure (in 34 reviews)

More Pros and Cons

  1. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Syracuse, NY
    Former Employee - Assistant Store Manager in Syracuse, NY
    Recommends
    Positive Outlook

    I worked at Soma Intimates full-time (Less than a year)

    Pros

    Great training, great environment! I really loved it here. Opportunities for advancement.

    Cons

    There really wasn't much I didn't like about working here.


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Myers, FL
    Former Employee - Anonymous Employee in Fort Myers, FL
    Recommends

    I worked at Soma Intimates full-time (More than 3 years)

    Pros

    Incentive program, promote from within

    Cons

    turn over of upper management

  3. "Great for minimal PT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Soma Intimates part-time

    Pros

    Discounts at chicos, white house/black market, and 40% off soma. Easy job, wonderful customers, amazing brand.

    Cons

    Not enough pay offered to leads or people who really help make sales plan. FT offered to only 2 people per store.

    Advice to Management

    Pay employees what they're worth.


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Sales Associate in Citrus Park, FL
    Former Employee - Sales Associate in Citrus Park, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Soma Intimates part-time (More than a year)

    Pros

    Proud of the product I sold, but with the amount of pay could not afford it given employee discounts. Hard to sell something that you cannot even afford yourself.

    Cons

    No leadership, employee discount is ridiculous. Sometimes a customer got a better price than an employee who is selling the product. Not enough training on bra fittings. Most employees had bad attitudes. Bonus structure pretty much non-existent,

    Advice to Management

    I loved the product, the brand and quality. But there needs to be better training, especially to part time employees. I was only part time but sometimes that was only 4 1/2 hours a week at minimum wage. I started at 8.25/hr, after six months I was 8.45/hr. No incentive at all. Regional and corporate were not available for explanations and Store Manager was not helpful from day 1.


  5. "Not terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Soma Intimates part-time (More than a year)

    Pros

    They used to have great quality garments so the employee discount was a great perk

    Cons

    Managers aren't great. Turnover can be really high. Communication is lacking.


  6. Helpful (1)

    "Too much demand, too little benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Soma Intimates full-time (Less than a year)

    Pros

    Good employee discount
    Occasional $10 buy ins

    Cons

    Shady management
    Okay coworkers
    Very competitive
    Low pay
    Lots of pressure to sell as well as to dress up every shift
    Care more about the sales than the costumers
    You get in trouble if someone returns something
    Can be very slow and boring
    Held resposbsible for how many people come in the store
    Over work you
    Short lunch break
    Unhappy costumers - not always but most do not enjoy coming to the store
    They will keep the store open if a costumer walks in a minute till close so you end up staying a lot later than you are scheduled
    Understaffed

    Advice to Management

    Employees are held to irrational standards and are often overworked when short staffed. There needs to be more focus on valuing the employees and the costumers. I didn’t like the pressure to deceive them into spending more than they wanted to. Pay needs to be higher for what you are expecting of employees.


  7. "not a good expierence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead
    Former Employee - Sales Lead
    Doesn't Recommend
    Approves of CEO

    I worked at Soma Intimates part-time (More than a year)

    Pros

    the positive of the company is the they participate in a lot of charity work for children and women. Really is a good job to build your work experience. loved helping the women find the perfect undergarments. Great people!

    Cons

    over work their employee for little pay. at my particular location there was a lot of unnecessary drama. they also made us pay for our new bras for allocation. they should be able to give their employees at least free bras during allocation.

    Advice to Management

    they need to do better job at selecting store managers.

  8. Helpful (2)

    "Store Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Nashville, TN
    Former Employee - Store Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Soma Intimates full-time (More than a year)

    Pros

    Assisting customers and offering quality products
    Great Clienteling program to create Events to Drive traffic into Boutiques
    Ability to hire Passionate associates and operate as a true team

    Cons

    Low pay and impossible bonus structure
    Challenging to build Consistency in customer loyalty program

    Advice to Management

    Reconsider pay structure to be equal in the Marketplace or Restructure the bonus plan to be achievable for everyone on a weekly basis.


  9. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Wilmington, NC
    Current Employee - Sales Lead in Wilmington, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Soma Intimates part-time (More than a year)

    Pros

    Weekly commission
    accessible management
    easy to take time off
    good employee discount and gratis

    Cons

    The pay is low
    They hook you with the commission but it is really conditional

    Advice to Management

    Listen to lower level employees more as it will improve business store to store.


  10. Helpful (1)

    "Sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Soma Intimates part-time (More than 3 years)

    Pros

    Fun and great environment to work

    Cons

    Poor compensations and tons of work pressure.


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