Soma Intimates Reviews | Glassdoor

Soma Intimates Reviews

Updated February 16, 2017
356 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Laurie Van Brunt
92 Ratings

356 Employee Reviews

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Pros
  • Love the work/life balance, very rewarding if your willing to work hard, and the best company I've ever worked for (in 19 reviews)

  • Generous employee discount (applies also at Chico's and WhiteHouse BlackMarket) (in 34 reviews)

Cons
  • Upper management puts unrealistic expectations on boutiques (in 31 reviews)

  • The pay for sales leads is not enough for the amount of work (in 25 reviews)

More Pros and Cons

  1. Helpful (2)

    "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead
    Current Employee - Sales Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Soma Intimates part-time (More than 3 years)

    Pros

    Friendly employees, no drama, fun work environment, easy to learn product, great career opportunity. If you work hard you will move up in no time.

    Cons

    They changed the benefits program and now it's nearly impossible to receive a good bonus.

    Advice to Management

    Less pressure on making segments.


  2. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Soma Intimates full-time

    Pros

    great customers and product. Fulfilling work

    Cons

    no consistency in upper communication or support


  3. "Good for Students or retired people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Torrance, CA
    Current Employee - Sales Associate in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Soma Intimates part-time (Less than a year)

    Pros

    good discounts, great bras, flexible work environment

    Cons

    not a place for growth

    Advice to Management

    Work with peoples schedules and lives


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  5. "Good campany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Soma Intimates full-time

    Pros

    Great product, fun people to work with.

    Cons

    compensation is too low for employees. Benefits were very good.


  6. Helpful (3)

    "An OK job for OK pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder/Floor Leader
    Current Employee - Keyholder/Floor Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Soma Intimates part-time (More than a year)

    Pros

    Small team means you get to know all of your co-workers well.
    Small customer base means your customers can be really friendly and know you by name.
    Rarely have to handle cash.
    You feel good after a good bra fit with a happy customer.
    You get to buy new bras launched for $10 within the first week of launch.
    Occational employee discounts of 50%.

    Cons

    Poor pay compared to other retail, they say they give bonuses based on sales, but have recently changed the policy that online returns count against the store's bonuses. If you work at a heavy return store you will never see bonus.

    They try to "incentivize" you by doing quirky sales challenges, but a lot of the time no one even comes close to meeting the goals despite trying their hardest, so the manager will just stealthily take down the posters and the DM will stop emailing about the goals.

    Customer service will rarely back up the return policy. So you'll often get angry customers coming right back in saying you need to take back worn panties and other obviously un-returnable items.

    Dress code is mandatory heels for floor leaders (Manager on Duty).

    Advice to Management

    Please pay your employees more if you are going to change the bonus structure. It's not fair to count online returns against the store. If the customer bought 12 bras online to "Find her size" no amount of selling on the associate's part will convince her to exchange out that amount of money. The customer bought all of those bras planning on returning 9, she wants her money back.


  7. Helpful (1)

    "Good Part-time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Soma Intimates part-time

    Pros

    Training was done very well, nice partnerships with sister stores, employee discounts

    Cons

    Low wages, not a lot of hours given


  8. "Low pay in nice atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Sales Associate in Wichita, KS
    Former Employee - Part-Time Sales Associate in Wichita, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Soma Intimates part-time (Less than a year)

    Pros

    Great manager and staff. Good training and nice area to work in. A generous discount and good products to sell.

    Cons

    Very low pay for associates. $8 an hour and it's non-negotiable. The tidying and organizing is a lot because you're having to put up very small items, such as underwear and bras.

    Advice to Management

    Pay associates double digits, at least!


  9. "Sales Associate"

    Star Star Star Star Star
    Current Employee - Part-Time Sales Associate in Atlanta, GA
    Current Employee - Part-Time Sales Associate in Atlanta, GA

    I have been working at Soma Intimates part-time (Less than a year)

    Pros

    The people I work with are amazing. The ladies that come in are pleseant to work with and are super sweet

    Cons

    You don't get that many hours a week, so you really dont make that much much money.

    Advice to Management

    Give part time employees more hours. Also have a more consistent schedule.


  10. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wadsworth, OH
    Former Employee - Sales Associate in Wadsworth, OH

    I worked at Soma Intimates part-time (Less than a year)

    Pros

    Loved interacting with people and enjoyed most of my co-workers. Pay was ok for being in college at the time.

    Cons

    Extremely pushy to hit a "goal" and would get penalized when someone would return merchandise that you essentially pushed them into buying. We had a count for the amount of people that would come in versus what our numbers were. That's hard when employees would have to enter and exit in that same doorway and people would come in mass groups.


  11. "Part Time Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-Time Sales Associate in San Diego, CA
    Current Employee - Part-Time Sales Associate in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Soma Intimates part-time (More than a year)

    Pros

    Great employee discount, plus special times when associates get 50% off. The sleepwear and bras are the best ever, so really easy to sell.

    Cons

    Training is not always done. Managers yell at the sales people.

    Advice to Management

    Help us with learning and stop yelling.



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