Spotify Reviews | Glassdoor

Spotify Reviews

Updated January 21, 2019
111 reviews

Filter

Filter

US - All Cities

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Daniel Ek
91 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Pay is ok especially for very good work life balance" (in 38 reviews)

  • "Free food, creative atmosphere, lots of great people, amazing product" (in 27 reviews)

Cons
  • "Extremely fast growth leading to growing pains" (in 15 reviews)

  • "Constant reorgs, middle management isn't very transparent, lots of politics, plenty of favouritism" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing culture and trust"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Engineer in Stockholm, Stockholm (Sweden)
    Current Employee - Data Engineer in Stockholm, Stockholm (Sweden)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spotify full-time (More than a year)

    Pros

    - Very smart and friendly coworkers
    - Safe work environment (in engineering at least)
    - A lot of trust is given to the employees to do their jobs correctly and to do what's right for the company
    - The most inclusive workplace I've ever seen

    Cons

    - Some growing organisational pains. The "Spotify model" is good but is reaching it's limits, in my opinion.
    - HR is very slow in this company
    - Compensation is at market level but no as high as other tech companies


  2. Helpful (2)

    "Finance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spotify full-time

    Pros

    Cool office, great perks, new employees get a trip to Stockholm, 6 month maternity leave, cool events and parties. Fridge is always stacked with beer and wine. Free lunch, snacks, soda, breakfast everyday. You occasionally get a free shirt or some sort of swag here or there. We also get the occasional performance and celebrity sighting. Video games galore. Ping pong is popular in the office.
    Aside from that, the people I work with are wonderful. Not only are they great work wise , but they know how to have fun too. Can’t complain about management either. My managers are always looking out for us and want to see us grow and progress in our careers. Things are always changing at Spotify, which is great because you are never bored. There’s always something changing or something new happening that might impact your work. I see this as a good thing since it keeps you on your toes and provides you with more exposure in a sense.
    Overall, pretty cool and awesome place to work for.

    Cons

    Finance tends to work some long hours, especially during month end close. This might interfere with any fun Spotify happy hours or events, but not the biggest deal since there’s always events. Also, working late is pretty standard with most finance positions.

  3. Helpful (4)

    "Varies a lot team to team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior ML Engineer in New York, NY
    Current Employee - Senior ML Engineer in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Spotify full-time (More than 3 years)

    Pros

    Smart coworkers, easy to get a long with. Pay is ok especially for very good work life balance. Total compensation depends on when you joined and how your options are worth, but base salary is good and so are benefits. New NYC office is very confenient and nice. Work can be interesting depends on your team.

    Cons

    Near constant reorganizations. Very inexperienced management, from middle management to the top. HR is nightmare, but good news is most of the people can just avoid them. No RSUs. Pay not competitive for very senior people so hard to hire them. Some people have not things to do, because there was too aggressive hiring and now too many people work on small problems.

    Advice to Management

    Hire experienced managers. Give better comp to senior people and RSUs. Consider performance based bonus.


  4. Helpful (7)

    "A cool company with a need to get some structure and experienced management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Scientist in New York, NY
    Former Employee - Data Scientist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spotify full-time (More than a year)

    Pros

    - great work/life balance
    - a "cool" product
    - great benefits (parental leave, free healthcare, 4 weeks of paid vacay and plenty holidays)
    - trusted to take on highly visible projects

    Cons

    - absolutely no structure and priorities changes on a daily basis
    - a lot of talent leaves quickly because the company is not well-run
    - a lot of leadership is held over from the start-up time period and do not have much experience in big tech
    - low salary for a top tech company
    - because of the low salary hiring managers/directors is difficult--i only had a direct manager for 6 months and a director for 6ish (only 2 months of overlap).
    - no clear professional growth strategy, and managers are in charge of promo causing for much bias
    - career conversations are not really taken seriously
    - asked to do top level work with below average start up-level resources
    - lack of centralization leads to a lot of duplication and difficulty with keeping track of data, tech ownership, etc
    - little data used in making important company decisions

    Advice to Management

    Invest in structure and processes. Spotify high autonomy is only possible with high alignment, and the company seems to have neither at this point (VPs creating pet projects/product with no data justification and no alignment on company strategy)


  5. Helpful (7)

    "Great Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Spotify full-time (More than a year)

    Pros

    - Free food
    - Trips to Stockholm
    - lots of activities

    Cons

    I am getting tired of the constant reorgs. My team had a great vibe and then was suddenly uprooted and hasn’t recovered. Morale is low across the company because of this.

    I’ve felt stuck in my role without advancement. Unhappy with manager who doesn’t seem to be able to help or provide any guidance on moving forward.

    Advice to Management

    For the love of God, stop the reorgs. It hurts employee morale and disbands effective teams that are actually doing great work.


  6. Helpful (4)

    "Long Hours and Just Not Worth it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in New York, NY
    Former Employee - Accountant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spotify full-time (Less than a year)

    Pros

    - Good company brand & perks (free lunch, beer, snacks)
    - 4 Weeks of Vacation (Standard for companies)
    - Very good healthcare plan (100% coverage)
    - Average salary

    Cons

    - Very long hours (16 hours or more each day - almost 80 hours each week)
    - No structure and horrible management leadership
    - Management don't know what they want and just force you to do non value added work
    - High stress environment and no work life balance at all
    - Depending on which team you are in but the whole Finance/Accounting team is just not good to work for.

    Advice to Management

    -Keep talents by helping them grow and learn; fix your middle management
    -Promote team building


  7. Helpful (5)

    "Good policies disappointing management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experienced Developer II in White Plains, NY
    Former Employee - Experienced Developer II in White Plains, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spotify full-time (More than a year)

    Pros

    Employee focused policies, free lunches and snacks, mostly self paced work, smart people

    Cons

    Mid management very disengaged, smart people but with very bad attitude. Company hired many people during growth and now people just slack at work (mostly because they are busing chatting on slack channels). Non existent growth opportunities because managers are always focused on external hires

    Advice to Management

    No point since you know it all !!

  8. Helpful (7)

    "Creator Services Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spotify full-time (More than a year)

    Pros

    Freedom to find a flow that works for you (minimal rigid office "norms" to follow), amazing benefits that reduce personal stress. If you're passionate about music and seek new challenges, Spotify is hard to beat right now. You have a voice, and you are encouraged to use it. Squeaky wheel definitely gets the grease.

    Cons

    There is an understaffing issue that is quite possibly the result of overpaying employees who aren't earning their keep. Frequent reorgs, changes in management, and standard office politics/nepotism sometimes make you feel like you're spinning your wheels no matter how hard you try to drive your own development...which they want you to do. Expect some difficulty in navigating the internal ecosystem. Tech departments and content/music departments don't speak the same language or have the same priorities. HR is an absolute mess. From the lack of transparency in hiring, to the slow-as-molasses internal experiences...Spotify is better than this.

    Advice to Management

    Clean up HR, consider prioritizing culture over tech every now&then, and place strong leaders on the music business side. Managers who are interested in climbing a ladder rather than building up their team will be the ultimate downfall of this fantastic company.


  9. "Autonomy, great perks, freedom to fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in New York, NY
    Current Employee - Senior Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spotify full-time (More than a year)

    Pros

    Great perks, good pay, freedom to take risks and try new things

    Cons

    With autonomy comes reponsibility. It’s on employees to decide what to do to drive impact.


  10. Helpful (2)

    "Amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spotify full-time (More than a year)

    Pros

    Amazing culture - transparent and friendly, which is very different from many US companies. Trust and knowledge sharing are highly valued. Culture fit is verified during the hiring process, which establishes a healthy office environment.
    The management structure is very flat. Some people may not like it, though. The benefits are generous and the work/life balance is ideal.
    There's a great amount of autonomy for the engineers with a potential for growth and startup-like sense of ownership, if you land on the team that fits (needless to say that changing teams is allowed).
    On-call policy makes sense. Engineering ecosystem is quite mature and standardized (both data and backend).

    Cons

    It's amazing how Spotify grew during the last 2 years. There are still a lot of fun and passionate people around, but some are leaving.
    At some point there was a deficit of senior engineers, and a lot of teams were in need of (but lacked) some guidance and a sense of direction from the management. The problem seems to be fixing itself slowly, yet some services that were "hacked together" still exist and do need maintenance.
    Engineering used to be more innovative and less leaning on out-of-the-box solutions, such as GCP stack. It makes sense from the operational point of view, but I feel like Spotify's own R&D has the capacity to generate more value by building amazing things in-house.